Coastal Helicopters
Coastal Helicopters
4.5
8:00 AM - 4:00 PM
Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM
About
We offer a variety of tour experiences, all accessing parts of the scenic Juneau area via helicopter, to help give visitors the best memories of their time in Alaska. Our staff are locally hired, and trained to insure the most authentic vacation possible. Majestic mountain peaks and plunging crevasses will seem to be at your fingertips when you come with Coastal Helicopters Inc. on the adventure of a lifetime! With our vast reservoir of experience flying in Alaska, you're in for an unforgettable flight as our pilots take you on one of our specially designed tours. We welcome all ages! Allow us to be your pathway to adventure when planning your Alaskan experience!
Juneau, Alaska

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(155 reviews)
(88 reviews)
(307 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles960 reviews
Excellent
846
Very good
47
Average
18
Poor
13
Terrible
36

mgdevine
Fort Wayne, IN229 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
Our pilot Corey went through all the safety training that we would expect. He told us to ask questions whenever we wanted to, but he let us know that he might not be able to answer them because he would always be in contact with other pilots or the ground crew. We were paired with another helicopter and that pilot really showed us around the glacier and told us where we should go to see things.
Being on the glacier is quite an exciting thing to do. We were able to walk around and see various different aspects of the glacier. It is a really fun adventure if you get the chance to do this while visiting Juneau.
Written August 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bandana72004
Tarpon Springs, FL10 contributions
5.0 of 5 bubbles
Aug 2022
We took the helicopter ride over the ice fields to Herbert Glacier. Landed on the glacier and hiked around. They supply the clampon shoe covers so that was helpful.
Learned a lot, the scenery was spectacular and we came away wanting to do that again - with a longer hike!
Written September 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mrl
Leeds, UK17 contributions
5.0 of 5 bubbles
Aug 2023 • Friends
This was the trip of a lifetime. Easy to book. Good communication. Everything worked like clockwork. Unlike the other helicopter tours who seem to move in packs we were the only helicopter on the glacier. It was peaceful amazing I rushed and an experience we will never forget. This was worth every penny of the cost!
Written September 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wise_travels
Columbus, OH54 contributions
1.0 of 5 bubbles
May 2017 • Couples
What was a great excursion, at first, turned for the worse at the end. Coastal helicopters put seven lives in danger while getting me, my husband and five others off Herbert Glacier from the dog sled tour. They rushed things when the weather turned bad. Poor decisions were made by Coastal and our helicopter crashed! With all the luck in the world, all seven of us walked away with minor injuries. Coastal should have known the risks and kept us on the ground until the weather cleared up. I’m putting this review here so others are aware of the risks. Coastal was more concerned about returning us to their headquarters quickly rather than safely! Currently, we haven’t received an apology from Coastal. I would not recommend this company to anyone.
Written June 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would like to formally apologize for the experience you had with us while on the tour and express that we are all deeply sorry for the incident at the conclusion. We are working closely with the federal authorities to investigate the incident. Derrick Grimes Tour Manager
Written June 8, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LAUREN W
Melbourne, Australia23 contributions
5.0 of 5 bubbles
Could not speak more highly of this company. From booking online to our drop off back in downtown Juneau. We initially booked the dog sled tour but unfortunately the camp closed due to snow conditions, we were contacted and given options to cancel, or do a less expensive tour, we choose to do the alternative tour and were refunded the difference very promptly. All correspondence was professional and precise. we were collected at the cruise terminal on time transported to the airfield, weighed in, outfitted and briefed and then we were up up and away soaring over the magnificent scenery. We landed, took a stroll on the glacier our pilot took photos of us, we drank from a glacial stream and enjoyed the silence. I would highly recommend this company and tour as it was definitely the highlight of our Alaskan cruise. Well worth the money.
Written September 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

travelbugDelhi
New Delhi, India787 contributions
5.0 of 5 bubbles
May 2017 • Couples
I didn’t book online as I was not sure about the weather in May....once we docked in Juneau we just went up to the kiosks selling excursions & booked the helicopter ride directly. The Coatal guys picked us up from the Main Street corner & drove us to the airfield. First we were outfitted with boots, then a mandatory safety video, locking our valuables in a box all done very efficiently we were then taken out to the airfield to wait our turn. There were 6 of us on the plane & I was lucky enough to score a front seat next to the window with my husband in the seat behind me & this was our first time on a helicopter. Needless to say but truly amazing !
We touched down on the Herbert glacier & spent some time walking on it, clicking pictures & marvelling at the stunning vistas all around....the flight was thrilling in itself, flying by the Mendelhall glacier,the snow covered mountains & the mighty ocean this was a dream come true.
The Coastal guys were professionals& the experience a lot of fun !
Written October 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the excellent review! Waiting to book until your ship arrives is a great way to seek out some better pricing options than you'll see in the days leading up to your port call. Sometimes we're all booked out, but, as in your case, some days we have space! I'm happy to hear you enjoyed your first helicopter experience so much, and that you got such nice pictures! Thank you for taking the time to share your comments with the community! Derrick Grimes Tour Manager
Written December 22, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BabyKato
Boynton Beach, FL382 contributions
5.0 of 5 bubbles
Aug 2017 • Friends
Although this was a bit expensive, I really wanted to walk on Mendenhall Glacier. I was not disappointed. The helicopter ride to the glacier was my first & fabulous. Before we left everyone was given a bottle of water. Once we arrived on the glacier they had us empty out all the water. Hmmm what's going on here. They then walked us over to a running stream & had us fill up our bottles with glacier water. OH MY!!! If you have never tasted fresh glacier water you have no clue what REAL water actually tastes like. AMAZING. If I go back to Alaska I will definitely spend the money & do this again. You MUST try this, if you can.
Written March 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking your tour with us! I'm glad to hear you enjoyed your experience so much, and I appreciate you taking the time to leave us your comments! Sarah Lowell Tour & Marketing Manager
Written April 5, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leigh-Anne B
Yass, Australia108 contributions
5.0 of 5 bubbles
May 2016 • Couples
We had pre-booked a tour through the cruise line. When we fronted up to go on it, we were told it had been cancelled. We walked around the corner and there was a billboard saying "Glacier landing and dog sledding tour". Monty from Panhandle Tours booked us on a Coastal Helicopters tour which, I might add, was $100 cheaper than the one which had been cancelled! It was wonderful. We flew over Mendenhall Glacier and landed on Herbert Glacier. We then went on a dog sledding ride behind fourteen beautiful dogs. The love between them and their musher, Jimmy, was tangible. It was one of the best experiences of my life.
Written January 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for sharing your review with us! Perseverance can definitely pay off with tours up here, and it sounds like you came out on top! Offering our tours directly, or through vendors and booking agents allows us to keep costs a bit lower on an already expensive tour, which means more guests can participate and spread the good word about our experiences! Jimmy is a long time musher with us, and you're right on the nose when you point out the love and care he has for his team, and any of the animals he works with at the camp, I'll be sure to pass along your praise. Thank you for the great review! Derrick Grimes Tour Manager
Written March 15, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Patti J
Washington DC, DC41 contributions
5.0 of 5 bubbles
Jul 2019 • Family
For our excursion we did the Glacier and Dog Sledding trip through Coastal Helicopters. Pricey at $550 a person but well worth it. We were lucky we had hats, gloves, fleece and rain coats as it was very cold. The helicopter ride was smooth and amazing to look at all the scenery. Dog camp was awesome and everything was very professional and informative. We even got to play with puppies. The van driver even took us out of the way on the way back to see so many bald eagles it was amazing. Highly recommend this once in a lifetime experience. On and off ship was easy and everything ran smoothly.
Written July 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RLin
Hong Kong, China1 contribution
1.0 of 5 bubbles
May 2019 • Family
Definitely my worst experience I have ever had. Am on a special family cruise trip with my parents to celebrate my mom's retirement and decided to do this ultimate once-in-a-lifetime experience, but we ended up with a once in a lifetime stressed-out situation due to severe delays of the helicopter ride without prior notice. Our tour was supposed to start at 4.40pm but in reality it never began until 6pm. What's worse, nobody gave us heads-up about this delay prior to changing into warm clothes to prepare for the glacier. My old parents ended up in warm boots and heavy coats waiting for more than 1 hour in a warm room. Plus all of us are no longer in a relaxed mood to enjoy the ride but only to stressfully worry on whether we can make it back to the cruise ship in time which is due to depart at 8.30pm. We on the same ride as @274tedh and cannot echo more about all his points, esp. that the management here is lacking people skills. We ended up on a panic run to the van for the return to the cruise ship with our glacier boots on and almost missed our ship departure (we certainly missed our planned celebration dinner for my mom). This is for sure a once in a lifetime experience but in order to make sure it's a positive wow rather than a negative one would suggest to consider options from other operators.
Written May 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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