Haines-Skagway Fast Ferry
Haines-Skagway Fast Ferry
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
356 reviews
Excellent
255
Very good
83
Average
7
Poor
6
Terrible
5

Tina B.
Texas2 contributions
Jul 2022
I had a great time during my trips back and forth from Skagway and Haines. I had to change my departure times 3 times on them and they so graciously let me do it. The office staff were so kind and helpful and then the naturalists gave a great tour of the passage. I recommend them 10/10 any day.
Written August 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Tina B, We are so pleased to hear you enjoyed your time with us and that our staff were kind and helpful. We understand that this summer has brought a lot of changes for a lot of companies especially in tourism, post-covid. We are happy to work with our customers to make their time as stress-free and enjoyable as possible. One of the ways we have been trying to assist is by waiving our fees associated with ticket changes. We are happy that was helpful for you. Thanks for your review and we hope you enjoy the rest of your trip.
Written August 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maureen M
Phoenix, AZ15 contributions
Sep 2014 • Couples
We took the fast ferry from Haines, where our ship docked, to Skagway, where we went on the White Pass Yukon Line Rail excursion. The Ferry is very efficient, very smooth ride, with with knowledgeable guides to give you commentary on the area and entertain you across the water. We had Adam to guide us going to Skagway, and The Character (sorry, I missed his name) on the return trip. The Character sang to us, recited poems, made up some rhymes and also sang in Tlingit. The Huna Tlingit is the. Native tribe of Glacier Bay, Alaska. Was a very enjoyable ferry ride. Also saw some Bald Eagles.
Written September 24, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Alan G
Palestine, TX170 contributions
Jun 2019 • Couples
I was a little skeptical of the Fast Ferry and looked at the Alaska Dept of Transportation car/people ferry. Forget it... Use the Fast Ferry. It is highly convenient to the cruise ships, is reasonably priced, and includes a narrative "guide" both coming and going. Coffee & hot tea were available. Restroom was adequate. Personnel at the dock, boarding, narration -- were all super nice and friendly.
Written June 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

terri f
Port Townsend, WA59 contributions
Aug 2013 • Friends
This is about the fast ferry from Haines to Skagway, not about the Haines Wilderness Adventure? I can't find anyplace on TripAdvispr to write about the ferry experience. They were oversold and didn't honor our reservation. Made us wait until four tour groups got on, even though we were there first and I had made and paid for our reservation weeks in advance. The woman that told us to stand back getting on the ferry was hateful. She said the tour groups had to get on first. we were visiting friends that live in Haines, and they were disappointed too. Haines/skagway ferry oversold their vessel. supposedly took 140 passengers, but allowed almost 150. Not enough life jackets, but i didn't care. wanted to get back in time for my cruise ship departure.Advisor doesn't seem to know about the fast ferry, so had to resort to using the Wilderness River Adventure in hopes it will be passed on...
Written August 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SusanT170
Haines, AK20 contributions
Aug 2013 • Family
I live in Haines and had recommended the Fast Ferry to some out of state friends whose cruise ship was docking in Skagway. They wanted to come visit Haines for a day. At their return time, with paid and confirmed reservations, they were rudely made to stand aside and let all the tourists who had participated in I was very embarrassed and would never recommend them again to any of my frequent visitors. The worst part is that the rude woman was one of the owners. Very very poor customer service.
Written December 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stefan Louve’
Whitehorse, Canada41 contributions
Aug 2019 • Friends
I took the ferry a couple of times last year and the ride was always good, the boat is plain but efficient. However the guides they have who are supposed to give you information about the area are completely full of crap. I listened carefully to everything the guy was saying, and then did some research afterwards. Many of the things he said about the waterfalls, the area, the populations of the towns, the history of the area, the depth of the channel etc. etc. were completely wrong. It was very evident that he was just making stuff up as he went along. If you do take the ride just put some headphones in. And if you want to learn about the area just get a book or look it up online.
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

HERMAN C
Lafayette, LA133 contributions
May 2018 • Couples
We used this high speed ferry recently to travel from Skagway to Haines. Left Skag from Small Boat Harbor and were in Haines 45 minutes later. Very entertaining live presentation during ride. Saw bald eagles. BTW, if you have to pick between Skagway and Haines, pick Haines. We loved it.
Written June 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

I2838DFkenw
Melbourne, Australia25 contributions
Jun 2018 • Family
During the trip from Skagway to Haines we were entertained by Alex whose knowledge of the local area was excellent. It was a cold rainy day the crew made us welcome and comfort.

The scenery was breathtaking and the trip lead us to Haines were we enjoyed a wildlife adventure. The ferry was comfort, the crew polite and professional we enjoyed the trip.
Written June 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rick W
Round Rock, TX39 contributions
Sep 2014 • Couples
the workman sang songs..told jokes...magic tricks for kids it is th way to get to Haines from skagway
Written September 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mabelnorth
Whitehorse, Canada20 contributions
Aug 2019
This is a very efficient and easy way to travel between Haines and Skagway. I was traveling by myself with my daughter in a stroller and was a little nervous about how I would do it all but the deck crew were very helpful in lifting the stroller onto the ferry. Would definitely do it again!
Written August 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Haines-Skagway Fast Ferry - All You Need to Know BEFORE You Go

Frequently Asked Questions about Haines-Skagway Fast Ferry