Kroschel Films Wildlife Center
Kroschel Films Wildlife Center
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- Daryl P2 contributionsWildlife experience never forgottenIt is a few years now but still remember it was the highlight of our Alaska trip. The personal approach the guys gave us a experience that will never be forgotten . If you love wildlife like I do you will never forget your visit. It was before the date shown but remember it so wellVisited May 2023Traveled with friendsWritten April 27, 2024
- Lori K10 contributionsBEST Wildlife Experience EVER!Ready to see something besides whales and fish….. Steve has the biggest heart for ALL animals and is so enthusiastic to educate and share his refuge with others! He has AMAZING support within the community and often takes orphaned babies from the state as their last option for HOPE. He and Patrick provide the most natural environment and care for their best interest. This is NOT a zoo, this an experience you will never forget and a MUST DO experience!!! Thank you Patrick and Steve!!Visited May 2024Traveled soloWritten May 5, 2024
- Ashton A1 contributionKroshels wildlife center 10/10Steve is great , I would rather go here than a zoo any day . All his animals are so loved . Watching the connection between Patrice ( employee and friend of Steve) with the Wolves was amazing . He really cares and loves all his animals and it shows through his work. The driver “Duck” is so nice and knowledgeable of the area , he’s lived in Haines for over 50 years and even took the bus of us on a little downtown tour ride with no extra charges . Amazing people ! And if youre lucky maybe you’ll to kiss Duck the moose !Visited May 2024Traveled as a coupleWritten May 13, 2024
- Sylvia G2 contributionsUnexpected Awesome ExperienceSteve is witty and entertaining. He and Patrick showed us the amazing animals of the rescue. We had to reroute to Haines from Skagway Alaska due to unexpected weather conditions. We weren’t sure what to expect from our visit but I can happily report it was worth the trip. Shout out to Duck our bus driver!Visited May 2024Traveled with friendsWritten May 15, 2024
- PAUL S8 contributionsVery good a must see don't miss it.Like so many others I only have a lot of good things to say about this experience. First of all Steve is very engaging thoughtful and uplifting. He is a bit scatterbrain but that adds to his personality. I would advise people coming for the first time and not knowing the situation and his layout to follow his instructions clearly. He has rules in place for a reason. So listen and pay attention close you will learn a lot. You have unparalleled experiences to get close and interact with animals you never thought possible all very safe and curated to ensure your safety. My only complaint was that the group was very large but later on the group could spread into two smaller groups. But stay close and always listen to Steve.Visited May 2024Traveled with familyWritten May 18, 2024
- Princess279East Brunswick, New Jersey1,131 contributionsUnique and unforgettableThe experience was very special, different, and full of unexpected surprises from beginning to end. I don't want to spoil it for you, but take it from the locals, there's nothing like it. Also, as you drive through the "Valley of the Eagles", keep your eyes on the trees and the flats, you will see bald eagles everywhere. The place is magical all around...Visited May 2024Traveled with friendsWritten May 21, 2024
- Tessa W15 contributionsMove over Steve Irwin…We have a new Animal Lover in TownWe absolutely loved this tour. It was just the right mix of quirkiness, fun, danger, and slowing down enough to really connect with the animals. The owner, Steven, is a dead ringer for actor Hugh Grant, and packs a personality that is just enough crazy to make you love him. The animals are in their natural habitat so you see how they really live. Stevens’ connection with them is very real and touching. It’s a pain to get there—you have to take the fast ferry to Haines, and then drive 40 minutes, but our family loved it. We saved about 30% booking direct and getting there ourselves instead of with tour. We saw a bear up close and personal. Plus fed a moose and caribou, fed a porcupine, and got to howl with the wolves. It’s not a fancy place. There are homemade fences and hand made signs everywhere that cracked us up (ex: Touching animals may cause lots of bleeding or death). The guy has a great sense of humor. If you want professional and buttoned up don’t go. If you want to see real animals and a human who loves them, in an environment that is truly a home for animals, you’ll love it.Visited May 2024Traveled with familyWritten June 8, 2024
- cindy p1 contributionAn adventure not to be missed if you like the unique and engagingI really don’t have adequate words, but I’ll try. Amazing, quirky, fun, entertaining, unique and I’m coming back in a year. My granddaughter is still talking about petting a porcupine, feeding moose, seeing a grizzly bear and much more. Expect the unexpected, not a run of the mill zoo. Seeing the animals in a less restricting environment is music to my soul. My compliments to Patrick and Steve. I even took home two souvenirs, a moose scapula and leg bone. I’m wishing I’d taken a few more to put in my garden. Thank you.Visited June 2024Traveled with familyWritten June 11, 2024
- HungryRNKayenta, Arizona32 contributionsWildlife fun in SkagwayWhat a wild experience in Alaska! Steve and Patrick are very clearly passionate about animal conservation. This was informative, fun, and definitely unique. Where else can you take a selfie with a moose, feed caribou, and pet a porcupine?!?Visited July 2024Traveled with familyWritten July 9, 2024
- Ross C2 contributionsA must see wildlife experience.Thank you Steve for an entertaining learning experience. This is not a normal zoo, The animals are in as close to natural environment as he can make on his property. Steve Kroschel is extremely passionate about the animals he cares for. Our time there went far too quickly.Visited May 2024Traveled as a coupleWritten July 11, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Marilyn N
1 contribution
Jun 2022
Booked a private tour and required to prepay in Feb for June, 2022. When confirming at the beginning of June was told a private tour was no longer possible. Said the $400 I paid up front would be refunded (but not until we got there on 6/23) and our party could instead join a large group tour at 9:45 am that day for no charge. When we arrived in port that day we called to confirm our arrival and told that the 9:45 was not going but we could join the 1:45 tour. Frustrating because we had planned our entire day around an early tour. Arrived at 1:15 for the tour and were told the large group tour was too full. There were also about 12 other people who planned to join that tour who had not prepaid. All but 3 were sent away. Our party was handed off to one of the other staff people who appeared to be one of the animal caretakers. We saw 3 wolves, 1 lynx and 1 fox. After about 45 minutes we were told that was about all to see because the large group that was with Steve were seeing all the other animals and it would be too many people if we joined. A huge disappointment as we had looked forward to seeing and hearing about all the other animals. Very poor communication since we were never contacted about any of the changes and only found out when we called Steve. Don't bother trying to book an independent tour as it likely won't happen even when you pay upfront.
Written June 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I normally do not respond to reviews but this one is colored from start to finish with fiction. The only reason a person would write such lies is to somehow make up for some kind of personal void that I cannot fill. This person was contacted weeks ago that I could not do a private tour and they still wanted to come to join a tour . Not being one to turn anyone away I agreed . The morning this lady decided to come was the morning of a ROCKSLIDE in Skagway which thwarted cruise ships from docking and last minute cancellations less than an hour before a tour . This lady could not be reached in time and showed up with a scowl on her face that caused everyone else that wanted to join a tour that had not prepaid to get in their car and drive off . Yes. I also gave her a full refund on the spot and allowed her to join anyway , for FREE. Be that as it may, to seek revenge by attempting to discredit my private facility on a Trip Advisor Review exhibits a kind of sad reflection of an empty life that no wild animal can fill. God Bless You Mrs. Neisch.
Written June 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skywalkersav
Austin, Texas, USA96 contributions
Jun 2022
Our group took this excursion as part of our Skagway cruise experience, and we were not disappointed. The drive from the Haines ferry takes you past some beautiful scenery to the Kroschel Wildlife Center. Steve Kroschel is the heart and soul of his Wildlife Center. His love and care for orphaned Alaskan animals showed during his engaging presentation. In addition, his sense of humor in getting tour members involved in the presentation along with his assistant made the time fun and informative.
He speaks his own language with the animals and he introduced us to many animals, including a wolf and wolf pups, minx, snowy owls, wolverines, moose, and Kitty the grizzly. His care and love for people shines through as well. Visiting his Wildlife Center is not to be missed if you are in the area!
He speaks his own language with the animals and he introduced us to many animals, including a wolf and wolf pups, minx, snowy owls, wolverines, moose, and Kitty the grizzly. His care and love for people shines through as well. Visiting his Wildlife Center is not to be missed if you are in the area!
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cain A
5 contributions
Jul 2022 • Family
You and your kids will never get to pet a Wolverine in your lifetime let alone actually see one in the wild.
Here you may.
We did a cruise around Alaska. Hands down the best part of the whole trip.
Steve and his crew are good human beings bringing native predators at a safe arms length away.
Thank you guys for what you do. Highly recommend.
Raw nature can’t be beat.
Here you may.
We did a cruise around Alaska. Hands down the best part of the whole trip.
Steve and his crew are good human beings bringing native predators at a safe arms length away.
Thank you guys for what you do. Highly recommend.
Raw nature can’t be beat.
Written July 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
veryuniquetraveler
NEBRASKA581 contributions
May 2023 • Couples
I would like to say that Steve and Patrick are doing good work at this center, and if the government is trying to shut them down, they shouldn't be, as they are very passionate about caring for these animals and educating others about them.
I just feel that the tour company needs to do a much better job of explaining what the tour is really like. It was nothing at all like I was expecting. Not that it was bad, I was just expecting a zoo like experience, and this was an interactive experience. You do not walk around the property and view the animals on your own. The tour stays together and a brief educational talk is given of each animal, then you are given the opportunity to feed and pet several of them. You will not find many other opportunities anywhere else to get so close to wild animals.
Steve can best be described as overflowing with energy and having an exuberant personality. I found myself wishing he would have been able to narrate the educational nature films we were shown back in elementary school. He certainly could have made them more entertaining and educational, and kept more of the class awake.
I do feel that the tours can be overcrowded, at least the one we were on was. Unfortunately, not everyone gets equal time to spend with the animals, especially if your tour bus is full. The tour is fast paced and therefore, the children were always at the front of the line and there were several on our tour. I realize Steve is trying to hold their attention and teach them something. However, the children, and their families, got to spend more time petting and being able to take pictures with the animals than the others. ( if only they knew how badly these children had misbehaved on the cruise ship and other tours, yet their parents did nothing to try to teach them to behave ) There were several Seniors on our tour that needed a little extra time to get around. By the time they got to feed and pet the moose and reindeer it was time to move on, and a few people didn't get to see the wolverine presentation because they were still in the feeding line. The tours probably should be scheduled for a little bit longer time period.
A small gripe with the tour company itself (nothing to do with the wildlife center ) was that a snack was advertised as included and all everyone was given was a small, half size bottle of water when we got back from a two hour walk. ( So, I HIGHLY suggest you take your own ) It also would have been wonderful if we could have stopped the bus just briefly for a few photo stops coming and going from Haines, as it was VERY beautiful along the waterfront.
Overall, it is a good tour, and a chance to do something unique.
I just feel that the tour company needs to do a much better job of explaining what the tour is really like. It was nothing at all like I was expecting. Not that it was bad, I was just expecting a zoo like experience, and this was an interactive experience. You do not walk around the property and view the animals on your own. The tour stays together and a brief educational talk is given of each animal, then you are given the opportunity to feed and pet several of them. You will not find many other opportunities anywhere else to get so close to wild animals.
Steve can best be described as overflowing with energy and having an exuberant personality. I found myself wishing he would have been able to narrate the educational nature films we were shown back in elementary school. He certainly could have made them more entertaining and educational, and kept more of the class awake.
I do feel that the tours can be overcrowded, at least the one we were on was. Unfortunately, not everyone gets equal time to spend with the animals, especially if your tour bus is full. The tour is fast paced and therefore, the children were always at the front of the line and there were several on our tour. I realize Steve is trying to hold their attention and teach them something. However, the children, and their families, got to spend more time petting and being able to take pictures with the animals than the others. ( if only they knew how badly these children had misbehaved on the cruise ship and other tours, yet their parents did nothing to try to teach them to behave ) There were several Seniors on our tour that needed a little extra time to get around. By the time they got to feed and pet the moose and reindeer it was time to move on, and a few people didn't get to see the wolverine presentation because they were still in the feeding line. The tours probably should be scheduled for a little bit longer time period.
A small gripe with the tour company itself (nothing to do with the wildlife center ) was that a snack was advertised as included and all everyone was given was a small, half size bottle of water when we got back from a two hour walk. ( So, I HIGHLY suggest you take your own ) It also would have been wonderful if we could have stopped the bus just briefly for a few photo stops coming and going from Haines, as it was VERY beautiful along the waterfront.
Overall, it is a good tour, and a chance to do something unique.
Written April 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey J
2 contributions
Jul 2022
This was an amazing experience! Steve walked us through the property, interacting with each animal, explaining how these animals came into his care and there were a lot of animals that we all got to interact with. It was truly amazing! I learned a lot about the animals that we saw and I was able to pet a wolverine. Steve and his staff were so engaging and you could tell that these animals were cared for and there is a bond between Steve and his animals. I highly recommend visiting! The don't make a rating high enough to let people know how fantastic the Kroschel Wildlife Refuge truly is. I definitely want to go back
Written July 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Knyght1
Carmichael, CA333 contributions
Jun 2023 • Family
I have done many Alaskan shore excursions, but this one is perhaps the best. The proprietor, Steve Kroschel is a real character. He draws people in the group into his world of animals. This is not a zoo. It is a large estate near Mosquito Lake that houses many animals, some of which you probably have never seen in person: mink, marten, snow owl, porcupine, grizzly bear, moose, lynx, arctic fox and wolverine. Steve has an amazing rapport with the animal, even cuddling with the wolverine. (For those who don't know, one-on-one, wolverines are the most dangerous animal in the forest.) He and his assistant have the animals come out, often having members of the group make a call that entices the animal to come to the fence. You may pet a moose or feed a caribou/reindeer. Or pet a porcupine. Some kids may get bored, but Steve engages the kids to keep their interest. There is a fair amount of hiking up and down as well as standing. Therefore, it is not a good tour for those with impaired mobility. There also are a LOT of mosquitos. It is a good idea to have applied mosquito repellent before you get to the Wildlife Center. But between the fascinating animals and the showmanship of Steve Kroschel, this tour is a must who love animals.
Written July 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hodomaniacs
Sechelt, Canada31 contributions
Jul 2022
The visit that my wife and I had to the wildlife center was a unique, unforgettable experience. Steve has such an incredible passion for the work that he is doing. He interacted with the animals so comfortably and maximized our opportunity to have personal contact with them too. We go to hand feed two moose calves and caribou! Safety, however, was always the priority.
We stayed two days/nights in the peaceful forest setting. The accommodation in the Apollo building was rustic but spacious. Throughout the booking process and visit Steve was reliable, enthusiastic, flexible and generous...dedicated to making our visit as enjoyable as possible. It was a once in a lifetime chance to be close to northern wildlife species such as a wolverine, pine marten, mink and snowy owl. Steve has a wealth of animal knowledge and is eager to share it. We learned a lot!
We stayed two days/nights in the peaceful forest setting. The accommodation in the Apollo building was rustic but spacious. Throughout the booking process and visit Steve was reliable, enthusiastic, flexible and generous...dedicated to making our visit as enjoyable as possible. It was a once in a lifetime chance to be close to northern wildlife species such as a wolverine, pine marten, mink and snowy owl. Steve has a wealth of animal knowledge and is eager to share it. We learned a lot!
Written July 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChulaRH
Carlsbad, CA27 contributions
Jun 2023
Kroschel Wildlife Refuge was one of the BEST cruise ship shore excursions I have done anywhere. Steve Kroschel is a character who is very sincere about sharing an amazing animal experience with all of the guests in a very entertaining way. The tour was very interactive and Steve and Patrick really try to make the guests a part of the experience as much as the animals. The 45-minute ferry ride from Skagway to Haines was picturesque all on its own. The 35-minute bus ride from Haines to the Wildlife Refuge was educational, scenic, and seemed to go by very quickly. We were three adults but kids did well too. In fact, the animals seemed to gravitate toward the kids. Probably not the best place for a stroller or walker though as there was quite a bit of walking on rugged outdoor paths.
Written June 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jay Therrell
Jacksonville, FL53 contributions
Jul 2021 • Friends
We did this shore excursion with Princess Cruises and we’re not quite sure what to expect. We left smiling, educated, and having had an unbelievable experience. Steve is eccentric but in a good way. He’ll keep you laughing while also educating you with all the animals at his wildlife orphanage. We petted a porcupine and fed a reindeer! We got up close with wolves, wolverines, foxes, and a brown bear! (And more) Such an unusual and fun experience!
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
imlay
Michigan180 contributions
Jul 2019
We arrived by ferry from Juneau and had a car waiting for us from the Lynn View Lodge. It was a beautiful 40 minute drive (with construction) from the Ferry. We were the first ones to arrive, but had to wait for the rest of the group that was scheduled. A group of about 40 cruise ship passengers were scheduled with us. We quickly found that was about 20 too many people. The staff was very animated and friendly. Even with the crowd, we were eventually able to get right up to the animals. There were great picture opportunities. Among our highlights, we were able to kiss a moose, pet a porcupine, hand feed reindeer and hold an arctic fox pup. This is a place that you must experience for yourself, the reviews and pictures don't do it justice!
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What is the best way to get there from the Haines Cruise Ship Terminal? My NCL ship stops at Haines but is not offering a tour so I need to plan on getting there on my own.
Written May 30, 2022
Is there any kind of food or drink to buy?
Written September 18, 2021
Hi! We are coming on a cruise to Skagway then taking ferry and bus to your center on a excursion! My question is in your store is their drinks and food items to buy since almost 7 hours without food during excursion?
Written September 18, 2021
When do you open for the season? We want to visit in mid-May.
Written February 29, 2020
I'm pretty sure that there open then, but if you go on actual site there is a phone number and email
Written March 3, 2020
How. Much is the cost for one adult? Thank you
Written November 23, 2019
Greetings. Unfortunately I don't remember how much we paid for our visit because our sister in law made the arrangements and we later reimbursed her for several activities as a lump. My wife said that she thinks the cost was "somewhere around" $50 per person. It is a odd place (in a very positive sense of the word "odd" and I can honestly say that, no matter how much we paid, it was worth every dollar. We had a great time. Kroschel wasn't as much fun as landing a helicopter on the glacier but it was a blast and, if we ever go back, I'd gladly do it again.
Written November 24, 2019
Hi all-
I noticed that our Holland America cruise site is not offering this as an excursion in May. And the Kroschel Wildlife Center's website says "Independent Travelers Welcome".
Does this mean cruise passengers and large groups are no longer welcome?
If that's the case, we will need to do the ferry/car rental, correct?
Written March 25, 2019
On the contrary ! The cruise ship passengers are 99.9 percent of our focus !!
Sign up onboard and you're good to go.
Some people are so independent that they do not want to sign up and come with other passengers, or are not even on the cruise ship and still want to participate in the two hour + tour. They are welcome, as well... That is why we say "Independent Travelers Welcome" .
Written March 26, 2019
Did you book the Excursion with the ship or did you use another Excursion Company? If so, which one. Thank you!
Written March 24, 2019
I booked direct with the park, we hired a car at the ships terminal went to the lake & saw bears then drove through the area where all the eagles were then went to Steve Kroschells Park it was a fantastic day & sooo much cheaper & easier than the ship excursions 🤗
Written January 22, 2020
Is this a good tour to do with a toddler? Our 4 year old Is an animal enthusiast, as am I. We have a 1 year old who we plan to wear in a hiking carrier.
Written February 13, 2019
Yes! The kids will love it! The owner is quite a character and will keep everyone entertained and educated. The animals are up close and personal. Great experience!
Written February 24, 2019
I am booking this as an excursion on an upcoming cruise. The cruise description says it's necessary to walk up two steep inclines. How long are the inclines?
Written January 14, 2019
We had one person on our tour who just couldn't make it up the biggest incline. She used a cane to walk and very wisely didn't risk going up because often coming down can be even trickier.
If you normally walk unaided then it could be worth booking the Tour, but take a walking stick or similar with you just to give you a bit more stability. You can get fold-up walking sticks for easier packing in your luggage. If you usually walk with a stick/cane then If it was me, I wouldn't risk going on the Tour.
Written January 17, 2019
How much does this cost? We are in town Friday. Are there times open?
Written August 9, 2018
There are usually two tour times. One at 11a and 3pm. You meet st the bottom of the hill at their gate. You will be greeted by one of the guys. It is a GREAT experience!
Written August 9, 2018
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