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About Rainbow Glacier Adventures LLC
Rainbow Glacier Adventures offers rafting, kayaking, photography and wildlife viewing tours in Haines and Skagway. RGA features knowledgeable local guides and small groups. Private, custom and exclusive tours available. We've been guiding in Haines since 1990!
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AGuerin02 wrote a review Oct 2019
Thomaston, Connecticut50 contributions13 helpful votes
This is a fabulous tour company to work with. I booked this independently of the cruise line as we do not prefer the larger groups the cruise lines typically have. We booked Chilkoot Lake Nature and Wildlife viewing. After booking this, we inquired about having enough time to see the Summit and Bridge. The owner responded back quickly and offered to arrange that for us as well. I was happy not to have to find another tour operator. The day itself went seamlessly. We were greeted off the ship, by Paul, met the other 2 people on our tour and escorted to the fast ferry to Haynes. Jen ,our tour guide, met us off ferry and we headed out. We were not long into our travels when we saw a brown bear fishing in the river. We saw many eagles perched in trees but not in flight as they appeared to not prefer to fly in the rain!We were able to view the Rainbow glacier with some breaks In The cloud cover. Jen was interesting, and knowledgeable. Paul was there to meet us for the second part of our day, which was a private tour. Paul explained the history of the area as we drove through town. We chatted, asked questions and Paul was able to answer them all. When we arrived at the bridge , it was almost closing time but we were expected. The amazing thing about this was we were the ONLY people there at that time. Our pictures were amazing as there are no other people in the background.We hope to return to the area in the future and will definitely use this company again!
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Date of experience: September 2019
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Ignacio F wrote a review Oct 2019
Chula Vista, California2 contributions
Paul our guide was very knowledgeable about the area and took us to good spots to take beautiful landscape pictures and some wildlife. I liked the area he took us near the Taiya River, the colors were amazing and we were able to also photograph some eagles. I liked that the tour was not hurried and one had ample time to compose pictures and wait for the right Alaskan light which is difficult due to the constantly changing weather. I wished we had had more time to go to other places but when you are on a cruise you are always on a schedule.
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Date of experience: August 2019
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John C wrote a review Oct 2019
3 contributions
We took this tour in September and it was a great experience. The bus ride up the White Pass gave an appreciation to how unique Skagway is and how beautiful the landscape is. You journey up the White Pass to the summit which brings you to the legendary Chilkoot Pass and Fraser British Columbia. At the in BC you experience the Yukon Suspension Bridge. This brings you back to the time of the Yukon gold rush. The reconstruction of the bridge, log cabin and food cache is well done. The information boards with imagery is well done. The hosts were very friendly and answered all questions. The souvenirs and reasonably priced. The ride back on the train through the White Pass is amazing. The history is mind blowing. You actually see the original foot path "Golden Stair Case" that was used by the prospectors of the day. Many photo opportunities. The train crawls along the edge of the pass, through 2 tunnels, over bridges. There is even a caboose that has been transformed into an overnight cabin that the train will drop you off at and pick you up the next day. Well worth the money.
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Date of experience: September 2019
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Chris W wrote a review Sep 2019
3 contributions
Rachael took a small group of enthusiastic photographers on a tour around Skagway. We were given individual attention and lessons as required. The subject matter was varied and interesting. A great way to spend a few hours and increase ones knowledge. Loved it.😊😊
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Date of experience: September 2019
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Jill S wrote a review Sep 2019
Tamworth, Australia24 contributions16 helpful votes
My friend and I went on the Skagway Photo Safari directly from our cruise ship. Paul was waiting for us and when the guests had arrived we left and drove through the township. Paul chatted about the history and points of interest as we made our way to the Falls and cemetery. Falls were lovely .. but all falls are pretty much the same all over. Got some nice shots there. Next we headed towards the US border and stopped twice, once looking down valley which Paul said was the wrong time of the day to shoot .. no argument there .. yet we stopped .. next was a waterfall coming down the mountain in full sun glaring off the rocks .. Paul said the light was wrong here ... yep it was.. yet we stopped. Next over the border and finally to a parking Bay where we could photograph mountains way in the distance and there was a pond. Hardly the ‘jaw dropping photos’ or ‘secret photo locations’ promised. Short time spent here then back to Skagway with no time to stop at a lake beside the road with beautiful reflections or the roadside view of a hanging glacier in perfect light. So to recap .. a few photos of a waterfall, some fungi shots, and mountains in the distance. That was it. Paul was lovely and I understand it was the last day before he flew home. However, you need to understand this was our first and only trip we will ever do to this area and you let us down dreadfully. We did not get what we paid for. For what it’s worth I suggest you go to Ketchikan and take their photo tour and see how it should be done. This is not my first photo tour - I have done many as it is usually a great way to see different areas. Sadly not this time. I hope you get it together for the next season. Also I did complain directly to the ship prior to posting this review with no joy from them contacting you.
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Date of experience: September 2019
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Response from RGAowner, Owner at Rainbow Glacier Adventures LLC
Responded Sep 29, 2019
Thanks for your review. We take all comments like these seriously as our goal is to exceed the expectations of our guests. In this case, it appears that we failed and for that I am truly sorry.. I appreciate the opportunity to hear about your experience and to respond to your comments. I talked with Paul Cunningham, the guide on this tour. Paul is an excellent photography instructor and guide who has received many five-star reviews this summer. My initial impression is that you have legitimate concerns about the quality of light during this particular day. As a photographer myself, I understand that light provides the basic canvas upon which we work. I live at the edge of the Chilkat Bald Eagle Preserve and I often wait hours for the best light of the day to set up my tripod and snap the shutter. I have sometimes waited days, even weeks, for the light to be “just right” to get the image I have pre-visualised. From your description of the tour, Paul took you to some wonderful places with a variety of subjects- waterfalls, mushrooms, distant mountains with a pond…..But It sounds like the light let you down. When one is on vacation, one does not have the luxury of waiting for the “perfect” light. With only a limited amount of time in an area, one has to deal with the light that presents itself. There are numerous ways to be creative and capture interesting images in what some might call “bad light.” Some of my best images have been taken in conditions when other photographers put away their cameras because the “light was bad.” What is required is an enhanced sensitivity to the subtleties of one’s subject. How about walking around the subject, and looking at how the light strikes it from different angles? What about changing from a wide-angle to a macro or telephoto lens? Or, if you are looking at a mountain and are unhappy with the light, you could simply turn around. You might find a delicate fern growing out of moss-covered rocks. In Skagway, great photographic subjects abound every day. Days with challenging light should challenge you as a photographer to delve deeper into the potentialities of your subject. . Photography is not only about light, it is about seeing. You said “all waterfalls are pretty much the same all over.” I beg to differ. I would say “each waterfall is unique and different.” Even a waterfall you think you know well; that same waterfall that you may have visited a hundred times- changes with the season, the time of the day, and with the ever-varying intensity levels of light. I know the reflecting pool that you mentioned where Paul did not stop. That particular area does not have a safe pull-off. It is on the main highway where lots of traffic passes by and the shoulder is narrow. Since our number one concern on all our tours is safety, we do not stop there. As far as your comment that we should “get it together for next season”, I would encourage you to read the over 500 five-star reviews that Rainbow Glacier Adventures has collected through the years. That is a more accurate testimony to the quality of our company and guides. We have every intention to continue next summer in the same five-star spirit.
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