Albert's Transport
Albert's Transport
4.5
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.5
337 reviews
Excellent
217
Very good
75
Average
13
Poor
14
Terrible
19
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Andrew D
1 contribution
Nov 2021 • Couples
Terrible experience with Alberts Transport
We attempted to rent a car for one day during our trip for our honeymoon. We were told we could not decline the included insurance (in order to use our Chase credit card’s insurance). Nothing else was explained to us. We decided to cancel the transaction. The woman at the desk was extremely frustrated and rude. They couldn’t figure out how to refund the transaction on our Chase Visa. They called their credit card tech support and made us wait 15 minutes.
Finally the woman in the back room came forward with 8000xpf in cash to give to us. She handed it to the front desk woman. The woman then gave us 7000xpf! She claimed there was a 1000xpf transaction fee. I complained that there was no service provided and demanded a full refund. She was extremely rude and slammed the door. We waited and she came back putting the full 8000xpf that the other woman had originally given her.
Super rude. Super shady. Avoid.
I’ve never been to a car rental that charged your card before gathering your signature or discussing terms and then tried to take a cut on the side.
We attempted to rent a car for one day during our trip for our honeymoon. We were told we could not decline the included insurance (in order to use our Chase credit card’s insurance). Nothing else was explained to us. We decided to cancel the transaction. The woman at the desk was extremely frustrated and rude. They couldn’t figure out how to refund the transaction on our Chase Visa. They called their credit card tech support and made us wait 15 minutes.
Finally the woman in the back room came forward with 8000xpf in cash to give to us. She handed it to the front desk woman. The woman then gave us 7000xpf! She claimed there was a 1000xpf transaction fee. I complained that there was no service provided and demanded a full refund. She was extremely rude and slammed the door. We waited and she came back putting the full 8000xpf that the other woman had originally given her.
Super rude. Super shady. Avoid.
I’ve never been to a car rental that charged your card before gathering your signature or discussing terms and then tried to take a cut on the side.
Written November 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Ortiz
8 contributions
Jul 2022 • Couples
Do not trust these people. So we came to moorea from Tahiti and on the way we were given a booklet with all the things that they offer. Price was good so we gave it a shot, I emailed them and they never responded, call and still nothing drove to two shops and the were closed went to the 3rd one and asked if we can book for the next day. I showed them on the booklet and she looked at me and asked how I got this. Then took the booklet and went to the next room cam back with a new booklet and said this would be the new price. The new price was $130 more, that’s crazy . She said that the other price was for local people , if the was true then was was the cover in English? Why did she need to go to the next room, why did she take so long ? The Was a bait and switch
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashley S
3 contributions
Nov 2022 • Couples
We can’t say enough great things about the Moana Lagoon Tour that we took through Albert Tours a couple of weeks ago. The guide was fantastic (wish I remembered his name) as were the musicians, chefs, and entertainment. The tour was the perfect amount of informative followed by plenty of sharks and sting rays. Great way to feel as though you’ve seen at least part of the island. The beach set up was really nice and the scenery was breathtaking. To be completely honest, the snorkelling was better other places on our FP trip but still entertaining. The other boat appeared to be mainly locals (maybe even fellow workers?) which only enhanced the experience. Truly never saw a single person without a smile on their face the entire day.
Written December 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AvgMom2Travel
Long Island, NY339 contributions
Dec 2020
We used Albert Transport when we were in Moorea in early December. They picked us up from the ferry terminal to our hotel and back. We also booked a 4-hour island tour with them, which turned out more like 5 hours! Gerard was our guide and a driver. He was very knowledgeable and fun. We toured all around Moorea in open-air jeep. We sampled fresh pineapple at the pineapple plantation. It was very sweet and juicy! Next to Maui pineapple, this is my favorite!
This company is very reliable. Everyone we met from the Albert Transport was friendly and professional. We were very glad we booked our tour with them. They made our stay in Moorea very memorable.
This company is very reliable. Everyone we met from the Albert Transport was friendly and professional. We were very glad we booked our tour with them. They made our stay in Moorea very memorable.
Written December 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
16lune
Rome, Italy225 contributions
Jun 2023 • Couples
Lagoon swimming tour with Motu sharks and rays. Too many people!!! 4 stars to staff who were very helpful, the boys played music the entire time. But it felt more like a ferry ride than an excursion. At this price I don't expect a private tour but 80 people is really over the top! Swimming in the lagoon was too full of boats and people. Before booking, ask for the number of people on the boat, I didn't and I regretted it. The view from the boat of Cook and Opinohu bays is beautiful.
Written June 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian B
Lac-Beauport, Canada9 contributions
Nov 2023 • Couples
A local company that offers impeccable service. We were on a stopover on a cruise and they picked us up at the terminal. Excellent service from them, the vehicle was clean and in good condition, we highly recommend the services of this company for a car rental.
Written April 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fami1yTravel
Folsom, CA75 contributions
Apr 2022
We rented a car from them, and it was a great experience. We wanted an Automatic car, and theirs was the cheapest quote, by far. Excellent communication before the trip. The driver was ready to pick us up at the ferry terminal. Layla at the rental office was very nice and set us up quickly.
The car was clean, and worked well. Upon return, Harry asked us to keep our luggage in the car, then drove us in the same car to drop us off at the airport.
Quick, efficient and friendly. Recommended.
The car was clean, and worked well. Upon return, Harry asked us to keep our luggage in the car, then drove us in the same car to drop us off at the airport.
Quick, efficient and friendly. Recommended.
Written April 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leslie S
Spokane, WA35 contributions
Feb 2020
The first tour we took was the Lagoon tour. It was fun mingling with the Stingrays. The boat ride was comfortable and very smooth. Nice to look inland from the sea. Be sure and take your own snorkeling gear as you have an opportunity to snorkel at your lunch stop. Everyone was very friendly and the punch was delicious.
The second tour was the ATV tour. We rented the Side by Side. It was really stable and very comfortable. It too was very scenic. We went to a lot of different places. The only down side of this tour was one of the guests had never been on an ATV before and went extremely slow. We were hoping the guide we put them at the back, but he did not. We felt passing them would be kind of rude. Did not ruin the trip though.
I would recommend both of these trips. We felt they were reasonably priced as well.
The second tour was the ATV tour. We rented the Side by Side. It was really stable and very comfortable. It too was very scenic. We went to a lot of different places. The only down side of this tour was one of the guests had never been on an ATV before and went extremely slow. We were hoping the guide we put them at the back, but he did not. We felt passing them would be kind of rude. Did not ruin the trip though.
I would recommend both of these trips. We felt they were reasonably priced as well.
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
adamsdpd
Redondo Beach, CA4 contributions
Jul 2021 • Family
We used this company for our private transportation from the ferry to our hotel. We used them to rent a car. We used them for the combo atv/jet ski tour. Every time they did not disappoint. They are a great single point of contact for different needs.
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
coflygirl
San Diego, CA318 contributions
Mar 2022
We did a 3 hour Jet ski tour with Albert tour... our guide Karl was fantastic. WE had such an amazing time... literally the best day on our vacation. The views, water are stunning and nothing as exhilarating than on a jet ski... don't hesitate books it!
Written April 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon . We are staying at the Sofitel Ia ora and we would like to rent a car.
Is it possible for you to deliver it to us and collect it at the hotel, or just at the established locations?
Thank you.
Written October 2, 2019
Forgot to mention, Thursday, 26 September.
Fred Antonio
Written August 25, 2019
We will be taking the Terevau Ferry, at 11.30 would like to arrange pickup. We are party of 3, staying at Kaveka. Thank you, Fred Antonio
Written August 25, 2019
Hello, Iwould like to know what is de cost of the transfer from de port of Vaiare to the intercontinental Morea Resort and spa hotel , and How can I make a reservation ??
Written April 13, 2018
Hola quisiera saber que costo tiene el traslado de la estación del ferry hasta el hotel intercontinental moorea resort y spa,??, gracias.
Written October 20, 2017
We will arrive by the ferry from Papeete in November. What is the cost to transport two people to Bali Hai? Thank you!
Written October 11, 2017
We stayed at Manava and it didn’t cost much by taxi. You shouldn’t be shocked by fare. Only caution... no taxis seem to be available after 8. Restaurants have their own transport to and fro.
Written October 20, 2017
Hi, I will be arriving Papeete airport on 12 March 2017. I would like to have a taxi picking me up at the airport and take me to the ferry terminal to go to Moorea. And then have a taxi from ferry terminal at Moorea to go to Linareva on the same day. Can you organise the taxi services? I may need more taxi services for the next 2 days as I don't drive in new territory. Looking forward to hearing from you. Regards Alice
Written February 23, 2017
If we rent a car from Albert's, is a United States driver's license acceptable? Or do we need some sort of international license?
Written January 15, 2017
We hired a car from (I think) Hertz? They are in the lobby of the Intercontinental. We don't have an international drivers license, only NZ licenses and they accepted them. They are pretty relaxed..,
Written January 15, 2017
Our party of four will be arriving on the Queen Mary 2 on 27 February 2016 and will be tendered ashore. We want to use a taxi for sightseeing and want to know what we could expect to pay and if they are readily available.
Written January 6, 2016
Albert assure t il toujours la prestation tour quad et ssv? Les avis clients de son site remontent à 2012 et je ne lis rien sur le lonely planet a son sujet ?
Written May 2, 2015
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