CRS Tours Costa Rica
CRS Tours Costa Rica
5
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
About
CRS Tours is a destination management company, founded in 1999 with a passion for Costa Rica. Fully licensed by the Costa Rican Tourist Board (ICT), we focus on delivering creative and personalized itineraries with the highest standard of service. It is our goal to ensure that our travel programs – regardless of travel style and budget – provide unforgettable, high-quality experiences, while contributing positively to the communities and destinations we visit.
San Jose, Costa Rica

Awards
Travelers' Choice
2023

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Travelers talk about
(14 reviews)
(3 reviews)
(75 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles294 reviews
Excellent
272
Very good
19
Average
1
Poor
0
Terrible
2

Angf72
Greater London, UK7 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
We travelled across Costa Rica for two weeks across six destinations, organised by CRS. From start to finish (and even pre-trip) Adriana and the team showed fantastic professionalism. Our trio went without any hiccups at all, and we were able to enjoy this amazing country without stress. Being from UK, we looked at British companies at first and found that going through CRS gave us much better value for money. We gained at least five nights’ budget by doing things this way. Most of the trio was self-drive, other parts with transfers. Driving was very straightforward, they even got us a car with wifi so using gps was not a problem.

The selection of hotels and destinations was great, with good consideration put into length of stay depending on location / attractions and we agreed with all decisions. I’d say though, book a late flight back if you’re from UK and skip the final stop in San Jose. This wasn’t CRS fault though, just our own flight choices meant it was necessary.

Thanks so much for making our perfect trip possible!
Written April 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greetings from San Jose Costa Rica. Great to see you enjoyed two perfect weeks in Costa Rica. We really loved helping you plan your Costa Rica vacation and look forward to your next visit. You basically summed up what CRS Tours is all about. We appreciate you invested your time in sharing this with other people on this forum, thank you for that, it does mean a lot to us.
Written August 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracy C
1 contribution
5.0 of 5 bubbles
Mar 2023
Grettel organised our tour - and it was so smooth from start to finish. The accommodation was well chosen at each stop, and we had a private transfer between each destination on time, every time. Everything about the trip was so well organised, nothing was amiss.

We would 100% definitely recommend CRS tours to anyone wanting to experience Costa Rica - the trip is bespoke and feels like you are really experiencing personal travelling but without the hassle of having to book everything yourself.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had an amazing and seamless vacation with CRS Tours. It is great to know that Grettel and our team were able to create a bespoke trip that met all your needs and preferences. We are delighted to hear that the accommodations and private transfers were well-chosen and that everything was well-organized from start to finish. Our goal is to provide a hassle-free experience, and we are glad to know that we were able to achieve that for you. Thank you for recommending us to others who want to experience Costa Rica. We appreciate your trust in our team and look forward to serving you again in the future.
Written May 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stephen r
London, UK12 contributions
5.0 of 5 bubbles
Mar 2024 • Family
CRS Tours Costa Rica did a great job proposing an itinerary and refining details with me for my two week family holiday in Costa Rica. They organised all hotels, transportation between three different locations and many activities and tours that we undertook in each location. All transportation logistics worked liked clockwork , all drivers were very punctual and very helpful as were all the knowledgeable tour guides in the three national parks we visited. Costa Rica is a beautiful country full of very friendly and hospital people. I have no hesitation in recommending CRS Tours to plan and organise your holiday.
Written March 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks ever so much for taking the time to leave us this brilliant review! We’re absolutely chuffed to hear that your two-week holiday with the family was a hit, and that our efforts in ironing out the perfect itinerary paid off. It's fantastic to know that the transport was spot on and that our guides added that extra bit of sparkle to your visits in the national parks. We’re all about making sure you have a seamless experience, surrounded by the beauty and warmth of Costa Rica. Your recommendation means the world to us, and we’re here with open arms for whenever you fancy another Costa Rican adventure! Best wishes and hope to see you again soon, The CRS Tours Team
Written April 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Helen F
Geneva, Switzerland13 contributions
5.0 of 5 bubbles
Dec 2022
What a picturesque country to spend Xmas and the start of a NY! The whole trip was perfectly put in place by Marco who listened to our 'wish' list and used his extensive knowledge to make sure we had the best time, seeing as much flora, fauna and diverse landscapes as possible, that took us to the east coast, centre and west coast. The driving was easy :) And the different activities so well organized and safe! Angie took over as contact when we arrived and was very helpful with any questions or additional information. I highly recommend using CRS Tours for your Costa Rican experience!
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Helen, Thank you so much for your amazing review, we are really happy that you enjoyed your self-drive in Costa Rica! We feel very proud that we were able to meet your expectations. Thank you for mentioning some of our great travel advisors as well, they make the magic happen! Please do come back for another awesome trip soon! Pura Vida!
Written February 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MIKE S
1 contribution
5.0 of 5 bubbles
Mar 2023
I would give CRS Tours a 10/10. All the accommodations were very well chosen for us. We had private drivers from one resort to the next and they were all on time and drove very professionally. Our wildlife/birding guides were all excellent, 1 phoned to say he would be 5 minutes late! My World bird list grew by over 60 which would not have happened without the excellent eyesight and knowledge of our guides. We are seniors and have traveled extensively and Grettel ensured that we were well taken care of and that we experienced the very best of Costa Rica. She went out of her way to ensure that we received the photograph and video of my wife's sport fishing day, and catch. If we return to Costa Rica it will certainly be with CRS
Written March 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your experience with CRS Tours. We are thrilled to hear that you had a 10/10 vacation and that everything was well-organized, from the accommodations to the private transfers and wildlife/birding guides. We take pride in providing our clients with personalized and professional service to ensure that they have the best possible experience in Costa Rica. It's great to know that Grettel took such good care of you and went above and beyond to make sure you received the photographs and video of your wife's sport fishing day. We look forward to the opportunity to welcome you back to Costa Rica in the future. Thank you for recommending CRS Tours!
Written May 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrew D
1 contribution
5.0 of 5 bubbles
Mar 2022
I heard about CRS tours through a fellow colleague who spoke very highly. I booked with them and they were very helpful and made it very easy to book. All my excursions, transportation and hotels were accounted for. This was my first time traveling alone and having this tour service made it so easy. Everything was on point and didnt miss a beat, would highly reccomend this tour service.
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for posting your review! We are thrilled to know that you enjoyed your trip in Costa Rica. For all of us at CRS Tours it has been a pleasure to assist you with this trip. Thank you for your recommendation . We hope to be in touch with you again the next time you plan to visit Costa Rica!
Written March 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Asl A
2 contributions
5.0 of 5 bubbles
Feb 2023 • Friends
Grittel did a great job arranging our trip
Took care of a little pump during the trip in a timely fashion. Will definitely go back to Costa Rica for a family trip with CRS tours again.
Thank you
Written February 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are thrilled we were chosen as your prefered tour operator in Costa Rica. Thank you for sharing on this TripAdvisor forum and we hope to see you and your family again in the near future!
Written February 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Denise B
11 contributions
5.0 of 5 bubbles
Jan 2024 • Family
CRS Tours planned an amazing trip for our family. Grettel was a pleasure to work with. We had several zoom meetings and phone calls with her throughout the planning process. We found this to be extremely helpful.

All of the resorts we stayed in were beautiful. We were very pleased with our accommodations.

CRS uses an app to list out your itinerary. Everything was on the app... every resort, every transfer, the rental car, the excursions, etc. Since we visited four different destinations in Costa Rica, it was very helpful to have all of that information organized and accessible. We consulted the app everyday.

We thoroughly enjoyed our trip to Costa Rica and would highly recommend CRS Tours.
Written February 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to send us your review! We are thrilled to hear your family trip was a hit! It's great to know our meetings and calls made the process smooth for you. Delighted you loved the resorts and found our app handy for keeping track of your adventures across Costa Rica. Your recommendation means a lot to us! Looking forward to creating more unforgettable memories for you in the future! Pura Vida, The CRS Tours Team
Written April 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KenwoodTraveler
Cincinnati99 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
Grettel planned an amazing trip to Costa Rica. She listened to our wish list and pulled together the perfect itinerary. We loved the app they use to navigate our daily activities. Since we drove from location to location, this was awesome. We always knew where we had to be and when.

Our hotels were all wonderful and highly rated in each location.

The tours she arranged were all great. They were exactly what we wanted and expected.

We had two glitches on our trip that were not the fault of CRS tours. They always had someone available to provide a quick resolution -- even on Christmas day.
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this. It’s fantastic to hear Grettel crafted such an amazing trip for you! We’re thrilled our app made navigating Costa Rica a breeze, ensuring you always knew where to go next. Glad the hotels and tours were exactly what you were looking for. Even with a couple of hitches, it’s great our team could quickly help out, even on Christmas Day. We’re looking forward to planning your next adventure!
Written April 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Loraine P
3 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Grittel organised a great 5 base (6 bases if you include San Jose) 2 week holiday for us with activities nearly every day. Everything ran like clockwork. Lovely hotels, great activities, transfers and transport all on time. Couldn't have asked for more. They responded quickly to questions both before the holiday and during the holiday. Brilliant.
Written February 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Loraine, We're very happy to hear about your great holiday experience with us! Hearing that the hotels hit the spot, the activities were top-notch, and all the logistics went smoothly really makes our day. Plus, knowing we were there for you whenever you needed, both before and during your travels, is the icing on the cake for us. Your kind words are truly appreciated, and we can't wait to be part of your next adventure. If you ever fancy exploring our beautiful country again, you know where to find us! All the best and here's to more brilliant travels, Team CRS Tours
Written April 2, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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