Tours and Tickets by Costa Rica Expeditions
3-Day Tour to Tortuguero National Park from San Jose
Explore Tortuguero National Park and Tortuguero Village on this multi-day trip from San Jose. Get an in-depth look at this national park on the northern Caribbean coast, while staying at the Tortuga Lodge & Gardens.With nesting grounds for sea turtles, the protected rainforest area boasts freshwater creeks and lagoons and is home to a variety of wildlife including monkeys. The tour includes round-trip flights, meals, and two-night accommodations.
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3 days
3-Day Tour to Monteverde Cloud Forest
With so many tour providers, hotels, and activities in the Monteverde area, it can be hard to know what to choose. This guided tour takes the guesswork out of your trip planning by taking care of the logistics: you’re set up in quality hotels and exploring with pre-vetted activity providers. With this 3-day tour, it’s a cinch to visit Monteverde Cloud Forest from San Jose.
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3 days
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We had a trip planned with Costa Rica Expeditions March 2020 which was cancelled due to Covid. They refused to give our money back and promised we could reschedule for 2021. Well, to no surprise, we can’t get a hold of anyone to reschedule! Nobody answers in emails and the phone number listed does not work! We are out $7000! This was supposed to be our daughters senior trip with us. Do not use this company, but doubt they are even in business anymore. A very frustrated and angry customer. …
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Date of experience: December 2020
3 Helpful votes
Helpful
I’ve never written a 1 star (or in this case a 0 star) review but I am truly shocked and disgusted by Costa Rica Expeditions and their behavior. We paid $16,000 usd for a trip that was cancelled due to the pandemic. We received multiple email assurances that our trip was in the process of being refunded but then received an email today that stated that no refunds would be allowed and that we should rebook our trip for 2021 or 2022 and that the rate would increase! They took our money, did not use it to pay for any services and now refuses to refund it. I am keenly aware of the difficulties that the travel industry is under and frankly if they just said “we used your money to pay our employees and don’t have any money left to refund you” I would have been upset but understanding. Their lies and obfuscation is what is most troubling and a company that lies to its customers can never be trusted! Stay away from Costa Rica Expeditions…
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Date of experience: December 2020
2 Helpful votes
Helpful
We had excitedly booked a vacation at their Tortuguero Lodge in late March but had to return home after being notified the Resort had closed due to COVID19. Our prepaid full amount was returned through a Third Party Booking Representative. However, an amount for prepaid activities and a return shuttle which we made directly with Costa Rica Expeditions has not been returned despite the written assurance that it would be, now months ago. Several excuses where given and then silence. Emails have gone unanswered, messages left, go unanswered and a FaceBook inquiry I made was taken down. Now the lines into the SanJose office do not get answered and voice mail is full. It is utterly hopeless. Is it too much to ask that their customer service people attempt to deal with this issue in a professional manner and explain what is going on?…
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Date of experience: March 2020
2 Helpful votes
Helpful
This Company has been in the market of Tourism for decades and they are really very profesional in what they do.
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Date of experience: December 2019
1 Helpful vote
Helpful
I spoke with someone about 2 weeks back to set up an tour in 2021. He said he was going to email me an inteninary. I have not received anything and no one seems to be answering the phone any longer or responding to my emails. I am not sure if they are still in business.
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Date of experience: June 2020
1 Helpful vote
Helpful
Response from CRExpeditions, Owner at Costa Rica Expeditions
Responded Jul 6, 2020
Dear Susdeo, We are still in business. Nevertheless, our Sales Representatives are working hard to get the best itineraries for all customers who had been reprogramming their trips for December 2020 forward. Please, send me an email to guestsatisfaction@costaricaexpeditions.com to follow up your request, so I can provide you an answer as soon as we receive your message. Thanks in advance, Erick Batista Corporate Director
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