My Costa Rica
My Costa Rica
5
Multi-day ToursCultural ToursEco ToursPrivate ToursNature & Wildlife Tours
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM
About
My Costa Rica (CostaRica.Org) offers a wide variety of private day tours & excursions that can be custom tailored to your needs, interests and budget. Popular activities include volcano visits, white water rafting, city & cultural tours, waterfall hikes, coffee plantations and much more. Save time, money and get the most out of your visit with advice from our local experts.
San Jose, Costa Rica
Meets animal welfare guidelines

Awards
Travelers' Choice
2024

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Travelers talk about
(484 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles830 reviews
Excellent
803
Very good
23
Average
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Poor
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Terrible
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D D
14 contributions
5.0 of 5 bubbles
Feb 2020
We cannot say enough good things about My Costa Rica. Rebeca arranged our trip and paid particular attention to our wishes. It was out 2nd trip to Costa Rica. She really worked at getting the places we wanted at a time of year that is really busy.
As for the trip...we could not be happier. We just got back and everything work like clockwork. Drivers were there on time or earlier. The Drivers were all great. Abel is a driver and knowledgeable about plant and birds and we highly recommend him. Since we were interested in birds he would pull over when ever he spotted a bird we might be interested in. He is also a very responsible driver.
We were also very please with our birding guides. In San Gerardo de Dota it was Carlos and Carlos Jr. My Costa Rica also arranged a horseback ride for us to a waterfall which was great. The horses were gentle and the guide was an experienced horseman. Our birding guide in Turiralba was also excellent and we spent over 3 hrs with him and he even took time to go over our Bird list with us.
Accommodations were just what we wanted.
I think the most important thing is that they listened to us about our wishes and worked hard to plan a trip for us that was what we wanted. For sure we will call them again to plan for us.
What helped us decide on MY Costa Rica was that after completing some online inquiries, Rebeca just called us and in talking with her I realized she was a good listener and seemed to understand what we wanted and did not try to steer us away from that.
Lorena, the concierge , is great communicating with you about all the nuts and bolts of arranging the trip
One thing that is great is that they now have a bank account in the USA so making payments is quite easy and safe,
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola from Costa Rica! Thank you so much for your kind words and wonderful review! We aim to make things easy and stress-free during the planning of vacations, and we certainly want the trips we plan to be memorable. Sounds like we did exactly that in your case, so your kind words are music to our ears! We are thrilled to know that our staff as well as the providers we work with made you happy throughout the different stages of your trip, providing customized and unforgettable vacations is our passion. It will be our pleasure to assist you in the future, come back soon! Pura Vida, My Costa Rica (CostaRica.Org)
Written April 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah P
Oakville, Canada10 contributions
5.0 of 5 bubbles
Dec 2019 • Family
Lorena from My Costa Rica reached out to me after I downloaded an information brochure from their website, and I’m so glad she did!

Travelling with two young children (2 & 5yrs) we wanted and adventurous trip that would be safe, enjoyable & educational without blowing the bank. Planning where to stay, how we would get around and what we would do was becoming a huge headache with so much conflicting information online. My Costa Rica curated a really great itinerary and lined up all our drivers and guides. Everything was super; high quality accommodations that fit our budget, on-time drivers in clean safe vans, really interesting and enjoyable excursions, knowledgeable guides, we wouldn’t have done anything differently.

Communication was excellent and always in a timely fashion.

Overall I’d give them a 12 out of 10!
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Sara! Wow! I wish TripAdvisor would allow you to give us the 12 out of 10 score! Thank you so much for you rave review! We know how SAFETY IS A MUST for those traveling with young children, well for anyone for that matter! We do our best to ensure that all the providers that we recommend are the best in their areas to ensure that our clients are safe and comfortable throughout their travels in-country. We take our responsibilities as your travel agent very seriously and do everything we can to be there fore our guests before, during and after their vacations. Thank you so such for your recent visit and for taking the time to write us such a wonderful review! Pura Vida, My Costa Rica Team (CostaRica.Org)
Written January 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rachel P
Port Douglas, Australia163 contributions
5.0 of 5 bubbles
Dec 2021 • Couples
I cannot say enough good things about this company, from the detailed booking hotels; adventure activities; internal flights; and pick-ups to and from everything. Also booking right before a global pandemic, this company went above and beyond!! This trip was 3 years in the making and it was very worth the wait, from the incredible landscape, beautiful people, and vast array of wildlife was beyond extraordinary!! If you book your trip with CostaRica.Org they really go above and beyond! We unfortunately did not pay for travelers insurance, so imagine flying out right when Costa Rica had closed their borders due to COVID19, we were so bummed but CostaRica.Org not only covered 75% of what we had paid in (they didn't have to cover anything without insurance), the honored that credit for a little over 2 years!! By the time we were vaccinated and ready to go, we decided to extend our trip and add a few more stops, CostaRica.Org didn't hesitate, their communication is on point, before, during, and after your trip!! The trip they had planned for us was absolutely amazing, from the Volcano hot springs, to the Monteverde Cloud Forest, then down to the beach in Dominical, and then finally ending our trip on the Osa Peninsula, it was incomparable!! They know where to go, what to do, and how to do it, we completely followed their lead and they didn't disappoint! They also don't charge a fee for this service, they merely love what they do and want to share the beauty of their country, also the hotel pays a stipend as well, which saves you money and gets you a great vacation too! If you already have an idea of where you want to go and what you want to do, just let them know and they can plan it exactly how you want, tailored to you or you can just tell them you want to see everything and just plan everything and be totally surprised like we were! They give you a detailed itinerary you can download to your phone so even if your phone is a brick you can still access all your information and confirmation/ reservation numbers. You'll also have access to a 'WhatsApp' where they provide two separate phone numbers that have 24/7 access for whatever issues you might come across, we had zero issues the entire two weeks but happy to have those numbers just in case. You want to book with this company, you'll have zero regrets, this is a wonderful company and Costa Rica is an amazing country you can't miss out on, don't wait another second!!
Written December 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jwright
2 contributions
5.0 of 5 bubbles
Sep 2020
It seems strange to write a review before even taking the trip. But thought this experience deserved some notice. First, the booking experience with Jason and his staff couldn't have been smoother or more enjoyable. Jason spent a lot of time talking with us to learn our interest and after a few days came back with a fabulous itinerary of nature, zip lining, intimate hotels and all the necessary transfers included. All we had to do was to show up in Costa Rica. Unfortunately, we booked in Jan 2020 for travel in April 2020. Well, we all know what happened in April 2020, Covid-19 breakout and travel shut down. We had already passed our cancelation date so we feared the worst that we would lose all of our money. The trip insurance I purchased wouldn't return our calls or respond to emails. I called Jason honestly expecting a fight. Boy was I surprised! Jason immediately responded with a credit that could be applied to a future trip within 12 months or a 50% refund, which he wasn't obligated to provide. Of course, we hoped to be able to rebook in a couple of month when things settled down, so we chose the future credit. Now here it is October and travel is still pretty much shut down. I dreaded making the call again to see if My Costa Rica was even still in business. Again, much to my surprise, Jason responded to my email the same day and called me the following day to let me know that they had proactively extended the credits for an additional 12 months and sent me the email he sent in August when the decision was made, which I had missed. Honestly, I've never experienced such great service! We hope to travel soon and I'm certain that I will be writing another glowing review for our actual trip built by My Costa Rica. I can't wait. I can see why they have been so successful and will continue to be. THANK YOU JASON AND TEAM!!
Written September 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to share your experience! It was so unfortunate that many of our guests have had their trips interrupted by COVID this year. It was a situation that nobody could have expected and beyond all of our control. Many of our guests were forced to cancel their trips due to travel restrictions and rather than adhering to strict cancellation policies, we worked with them on a case by case basis to see how he could help them reprogram their trips. We completely understand that it is a difficult time to travel right now and it may take awhile before people feel confident about doing so again - that is why we made the decision to extend the credits offered to our affected guests a full extra year. We don't want to see people's credits expire without giving them the chance to see beautiful Costa Rica! We are striving to go above and beyond our payment and cancellation policies and do the right thing for all our customers. Costa Rica has so many natural wonders and experiences to offer, so we strongly believe that a vacation to our beautiful country will be the best way for you to celebrate life and hopefully mark the beginning of things going back to normal. Wouldn't a trip to Costa Rica be exactly what we need to look forward to in the midst of all the tough times that this year has put in front of all of us? Our company is diligently heading instructions and paying close attention to the updates provided by Costa Rican health and tourism authorities, and ensuring our clients safety is our top priority. We are all looking forward to more normal traveling circumstances in the near future and are here to help you whenever you are ready to consider travel. Feel free to contact us when you are ready to start replanning your trip! Pura Vida, My Costa Rica & CostaRica.Org
Written October 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Canadian_tourist12
Ottawa, Canada51 contributions
5.0 of 5 bubbles
Jan 2022
The trip to Costa Rica has been in the planning since 2019. It was originally suppose to happen in 2020 but than the pandemic came along.... We finally made it a reality this January 2022. Using "My Cost Rica" was a huge success and made this trip an experience to remember! Jason, Lorraine and the team made every effort to come up with a trip plan that would meet our needs. Communication with the company was very prompt and information flowed quickly. Once the trip was booked we received a lot of additional material to help us navigate and better understand the culture and the local customs. The company has a lot of resources on their website and ample amount of tours to chose from. All transportation arrangements were on time and if there were minor changes they were communicated in advance. Throughout our time in Costa Rica the company was accessible and responded quickly to questions. We wanted to stay on budget and wanted low key accommodations as our focus was hiking and exploring and we didn't plan to spend much time at the accommodations. The accommodations that were chosen and the tours we booked fully met those needs. We spent time in 3 locations - San Jose, Arenal and Monteverde. San Jose stop was intended to cover all the museums and history of Costa Rica. We spent a day and a half there and were happy to have done it. In Arenal we stayed at Arenal Oasis and I cannot say enough good words about this accommodation. It was like being in the middle of the rain forest! It is a BASIC accommodation but magical in where its situated and the ample wildlife one encounters as it is in the middle of a nature reserve. We heard a pack of howler monkey's and saw many unique birds. We used it as a base for other tours in the area, all booked though "My Costa Rica". We stayed at Hotel Montana in Monteverde and loved the rather low key accommodation as the rooms were huge and the scenery was fantastic and again, we felt like we were in touch with nature and in nature. We liked all the tours that were booked and in most cases the guides were very good. The guides are not determined by "My Costa Rica" and are provided by the nature reserve / attraction. Transportation between locations was done in mini-vans and the drivers were able to provide a lot of information on the way and make the trips very informative. We would not hesitate to recommend "My Costa Rica" to friends and hope to be back one day to tour the areas we did not have the opportunity to explore. Pura Vida!
Written February 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gpnn
Denver, CO23 contributions
5.0 of 5 bubbles
Jan 2020
My husband and I had a fabulous trip to Costa Rica in January 2020 and I owe it all to the team at CostaRica.org. I typically put together and book our own vacations, but I was overwhelmed by where to begin a 30 day trip to Costa Rica. After reading reviews for CostaRica.org, I called them and I'm so glad I did! Jason put together a wonderful itinerary and booked some of the most amazing accommodations and tours. He recommended areas to visit that were not on my radar. He set-up private drivers, suggested when to take inner-country flights to save time. The list was extensive what we saw and experienced and never did we feel the itinerary was to tight or too much time on our hands. It was perfect. I highly recommend this professional and experienced travel group!”
Written October 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Patty! Thank you so much for your visit and for having used our agency to plan your trip! We LOVE putting together long, multi destination packages together for our guests and I think it's where we really shine as a tour operator. Putting together the logistics of a month long visit throughout the entire country entails the coordination of literally dozens of reservations. We do a lot of research to make sure that the providers that we use are the best in their area and that everything goes as smoothly as possible during our clients' visit. If there is a hiccup along the way, we are there 24/7 for our guest to help them track down lost cell phones, jackets - or whatever else you may need. Our packages are completely customizable to our clients' needs, interests and budget. We can make them as busy or as free as our clients wish. Some people like to have every moment planned, while others don't want to be restrained by a busy itinerary. We try our best to listen to our clients needs and put together a trip that suits them. I'm glad that we were able to do this for you and you enjoyed your visit this year in 2020 before things got complicated by the COVID pandemic. We'll be here for you when things go back to normal again and you'd like to plan your next visit. Stay safe and well, hope to see you again in Costa Rica someday soon! Jason Bateman My Costa Rica Team (CostaRica.Org)
Written December 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tim C
Toronto, Canada2 contributions
5.0 of 5 bubbles
Dec 2019
We were researching for our honeymoon, had all these great ideas, and knew where we wanted to travel to within Costa Rica. Our only problem was we didn’t know how to go about booking all the shuttles and transportation to get from point A to B to C etc. That’s when we came across My Costa Rica. They had nothing but rave reviews anywhere we searched, so we decided to contact them and couldn’t have been happier with our decision. The process from start to finish is so easy and the staff does a fantastic job. There is an easy form to fill out with all your information and a representative will contact you promptly with more information. They create a custom itinerary based on your requests and you can change and alter is as you feel fit, all for free. They did such a good job with ours, we did not need to change a thing. They know all the areas and the best activities to do in each area, they brought up tours we never would have thought of and they turned out to be some of our favourites. Once confirmed they get everything booked and confirmed for you. They regularly will send emails with helpful information, as well as updates, when payments are due and everything coming up. Anyone we dealt with from the company was fantastic, very friendly and always there to help with any questions we had. Everything on our trip was flawless and we wouldn’t have changed a thing. We actually met a family while we were in Costa Rica who also used My Costa Rica and they also had nothing but good things to say. That was coming from a family who have travelled all over the world and used many different agencies in the past. We were absolutely thrilled with our trip to Costa Rica and our decision to use My Costa Rica. We would highly recommend them to anyone considering a trip there!!! We will not hesitate to used them if we are lucky enough to travel to the wonderful country of Costa Rica again!!! Pura Vida!!!
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Tim! It was such an honor to be of assistance with your recent honeymoon in Costa Rica! We are so glad that your "trip was flawless" and you wouldn't have changed a thing! It is so wonderful to hear, as we really do our best to custom tailor our itineraries to suit our clients needs, interests and budget and I'm glad that we were able to do this for you. That is really neat that you ran into another agency while traveling that also used our service. We're not the largest agency out there, but we do our best to give excellent customer service and be there for our guests. Thank you so much for having planned your agency with our agency My Costa Rica! Perhaps we'll see you again for one of your anniversaries in the future! Pura Vida, My Costa Rica Team (CostaRica.Org)
Written January 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cruisegaldiane
Saint Peters, MO100 contributions
5.0 of 5 bubbles
Dec 2021
As a professional travel advisor for over 30+ years in the industry, working with a professional & responsive tour operator is imperative. Jason and his team always replied in a timely manner to any/all questions or concerns.
Clients who were booked to travel in 2020 & early 2021, they moved over to late 2021 or early 2022 travel dates with no penalty.
The amount of communications between their in-country staff and my clients while my clients were on travel was MIND-BLOWING, they constantly checked in with the clients via What's App and checked to make sure the clients were happy and enjoying their vacation. They also asked repeatedly if the clients needed anything or if they could assist them with anything additional.
My family of 5 who traveled over the Christmas holiday is now returning next Christmas as a party of 11.
I am also booking numerous other clients with this company.
Advisors -This is not the company to use if your clients are all about "cheap prices", this company provides a VIP treatment of their clients with custom built packages and decent pricing. If you are a travel advisor, this company aims to make your clients beyond happy! I HIGHLY recommend this company.
Written January 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valentina- Dian... T
19 contributions
5.0 of 5 bubbles
Jul 2021
This was definitely one of the best vacations me & my husband ever had. We've been very busy with work and needed to get our minds away from it for a while. We reach out to My Costa Rica just a few days before our days off. Let me tell you... they did the best itinerary in 2 days!!! Jason literally spent an hour with us on the phone to edit stuff last minute and create our dream plan. Thank you both Jason and Lorraine for everything!

Our vacation had the perfect balance between relaxation & amazing adventures. Transportation was spot on every single time. Special thanks to Frank who was not only our driver but our guide and our friend! We honestly got super attached to Frank and can't thank him enough for all his knowledge sharing, kindness, jokes, life stories, good music, singing. He's just that type of person that you're happy to meet no matter the moment of the day, the type of man that always smiles and he's happy not because he has to, but because it's a way of life. :)

Regarding our itinerary, our favorite experience was kayaking with Club Rio, it was simply amazing (the river was actually rough that day, we had a warm rain and it felt like we pushed ourselves out of our comfort zones - you can imagine lots of laughing and spinning in the river). Ziplining was also breathtaking and all the other activities were very pleasant: ATV adventure, hiking to waterfalls, horseback riding (even in the river!!), Manuel Antonio beaches & so on. We also loved the hot springs & pools that were literally everywhere.

Our favorite accommodation was the Peace Lodge in La Paz Waterfall Gardens. If you wanna 'splurge' a little bit, omg, this place is heaven on earth & reality is actually better than pictures. All our other accommodations were really pleasant (we had amazing views everywhere). At the end of our trip, our flight actually got canceled because of severe weather. We're happy to say My Costa Rica helped us & made sure we enjoy our extra day! Thanks for everything, we'll definitely recommend you to our friends and needless to say, we'll be back one day, hoping Frank will pick us up from the airport!
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Valentina! Wow! What an amazing description of your recent visit! I can imagine you kayaking in the river at The Springs in the warm rain and have a lot of fun! We're so happy that you enjoyed your time with one of our amazing driver's Frank too. And yes, when you visit us again someday -he'll be there to meet you at the airport! Thank you so much for your business, I'm so happy that you had a much needed vacation and enjoyed your time in Costa Rica! Pura Vida, My Costa Rica CostaRica.Org
Written July 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

OAR
Georgetown, TX2 contributions
5.0 of 5 bubbles
Jul 2022
We used Jason Bateman and CostaRica.org to plan our upcoming trip to Costa Rica in December 2022. We talked to friends who have been to Costa Rica recently – some who used a Jason to book their trip, and others who did all the booking and research themselves. Our friends that used Jason and CostaRica.org were extremely impressed with Jason and his team and have used Jason for several trips to Costa Rica. Before we contacted Jason, we started doing research and spent hours trying to pick hotels within our budget in the areas we wanted to visit. The choices were overwhelming. Do we rent a car? Or take private transportation?

Jason was able to listen to our requests for areas to visit and suggest excursions and hotels in each area. Jason was very responsive to our requests and returned our phone calls or emails almost immediately. He proposed an itinerary that afternoon that looks exciting and meets all our requests and was within our budget. After a little fine tuning on the excursions and dates at each hotel, we have a winner.

We are looking forward to our trip in December and will be recommending Jason, his team, and CostaRica.org to our friends.

Otto
Written July 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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