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Bay Island Cruises - Day Tours

Puntarenas, Costa Rica
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About Bay Island Cruises - Day Tours
Bay's Island Cruises Corporation begins when a young farmer, a worker of a maritime tourism agency, begins to dream about his own business. Today, more than 30 years later, Bay Island Cruises is a proudly 100% Costa Rican Capital Company, owned by Mr. Luis Fernando Sanchez Mora. At its beginnings, with the Bay's Princess yacht, the company was exclusively dedicated to sail to Tortuga Island, but, thanks to the demand, the idea of building a boat with greater capacity and comfort was born, to offer our customers exotic destinations within the Gulf of Nicoya. Today, we provide unforgettable experiences at impressive destinations by means of our high quality customer service and our highly trained personnel. During your journey with us, you will enjoy the lush natural attractions that our beautiful country offers.
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Tours and Tickets by Bay Island Cruises - Day Tours
230Reviews6Q&A
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Bob O wrote a review Aug 2022
1 contribution
Shuttle and boat service to and from the island was good to alright. The boat was as slow as they come and think the purpose of that was to push the selling of alcohol. This is a factor because you will want this day to be over as quick as possible and your stuck on a slow boat back from misery. The island experience was horrible. 5 other companies are doing the same thing on the same island at the same time so you are literally swimming in people. If you don’t get off the boat early you loose out on “REAL”shade prospects and will roast and cook under pathetic umbrellas. For a large boat of people you had only 3 island toilets for Bay Island Cruises and one of them was broken. You look around at the other company toilet facilities and they have 5-6 toilets and all are working. No communication and mass confusion because the 5 other companies sharing the island at the same time are doing all the same activities. The touted events the you paid a lot of money for are being scheduled around all the other companies. Bay Island Cruises did not communicate when their company time window for each event was. You show up for banana boat and they tell you your companies time window is in an hour. You show up 50 minutes later for the ride and you have 5 other groups ahead of you because there is no sign up for your position in line.. no communication… and total chaos. Do you think there could have been a sign up and squad the boats when I showed up 50 minutes earlier and give me a time frame when to come back. Snorkeling was a joke. Beach had no waves and full of small coral and rocks. Not a fun experience. Don’t waste your time and money for 13 hours of your vacation for 5 hours of an absolute miserable island experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dreamer25190865856, Manager at Bay Island Cruises - Day Tours
Responded Aug 16, 2022
Good morning dear, Thank you very much for your comments. We tell you that our tour includes a maritime tour to appreciate the beauty of the Gulf of Nicoya and some of its islands. In addition, the tourist who so wishes can enjoy pleasant music, entertainment and a large Jacuzzi. On the island we enjoy a totally private space for our passengers; in which, beach beds are provided for exclusive use and only our clients can stay in it. Our company has 3 toilets for the exclusive use of our clients; they are under our control and are given continuous cleaning and disinfection. On the island, health services are offered but paying an economic amount for the use of these. Regarding the activities (banana and snorkel); Indeed, to keep an order with the realization of the same, there is a schedule. Otherwise, it would be frowned upon and with a total lack of coordination to carry out the activities, running the risk that our passengers, not knowing a complete itinerary, may be left without doing them. From the beginning of the tour, our guide informs the passengers of the time in which the activities are carried out and they are accompanied by him for their execution. We guarantee 5 hours of stay on a beautiful white sand beach and turquoise waters. Any questions or additional information can write to our email reservas@bayislandcruises.com. It will always be a pleasure to serve you. Thank you very much,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kendra Wright wrote a review Jul 2022
Denver, Colorado24 contributions17 helpful votes
+1
We had a blast during our adventure to tortuga island with the Bay Island Cruise line. From the moment we stepped in the boat, Joshua, Gustavo and crew (Diana, Lisendro, Natalia, Carlos, Jose, Kenath, Rdoedo Cosine) made us feel safe and welcome on our journey. They passed out ham and cheese sandwiches with a side of fruit for breakfast. Diana did a wonderful job making mixed mocktails for us. My daughter loved her mojito without alcohol. She was so sweet and patient with us. Joshua made sure to explain everything in Spanish and English so we always knew what was going on. They provided a fun DJ / music during the 2 hr boatride to and from the island. They have a plunge pool on top level which kids loved. Once at the island, they had activities from banana boat rides to volleyball and snorkeling. The weather conditions were not conducive to snorkeling so they offered kayaking or paddleboard or extra cocktails which was perfectly fine with us. The lunch on the island was absolutely delicious, we had salads, veggies, rice with chicken and fish. They had designated bathrooms and chairs for our specific group. They kept the boat clean and regularly offered us fruit and drinks. We highly recommend this tour to tortuga island. Captain Marco maneuvered the boat quite nicely despite large swells. Gustavo went out of his way to make us along with all the guests feel special. We are so grateful for this fabulous experience with our family.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dreamer25190865856, Manager at Bay Island Cruises - Day Tours
Responded Jul 25, 2022
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacqueline N wrote a review Jul 2022
2 contributions
Best part of my visit to Costa Rica. Did a lot of first with them. First time snorkeling, Banana boat ride, they made me feel so comfortable. I don’t even know how to swim, and I went snorkeling in the ocean. The lunch was great, great DJ music fabulous the people were awesome. The crew was the best went above and beyond . Kept everyone including me involved enjoying myself. If I could I would rate this crew 100% best service ever. Keep doing what you are all doing it works. THANKS FOR A LIFETIME EXPERIENCES I WILL NEVER FORGET.
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dreamer25190865856, Manager at Bay Island Cruises - Day Tours
Responded Jul 4, 2022
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan W wrote a review Jun 2022
Ventura3 contributions5 helpful votes
I thought we’d go see dolphins, monkeys, etc.. The only animals we saw were drunken tourists. This trip is only for party people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dreamer25190865856, Manager at Bay Island Cruises - Day Tours
Responded Jun 27, 2022
Good afternoon, thank you very much for your comments. We regret the inconvenience. Our tour is 100% familiar; That day, there was a corporate group that visited the island and enjoyed the tour to the fullest. Our company, in each tour, always emphasizes healthy enjoyment and reinforces the rules of coexistence and safety of our passengers. Thank you very much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie Guzman wrote a review Jun 2022
San Salvador, El Salvador4 contributions
I was only in Costa Rica for three days but I had to visit Tortuga Island and I'm so glad I found Bay Island Cruises. The tour does not run on Mondays, however, it was the only day I had availability and I was so lucky they were able to accommodate. The food was good and our guide, Abdul, was incredibly friendly and helpful during the whole trip. We didn't get to snorkel due to water conditions but they offered other activities to replace snorkeling which were lots of fun. Definitely recommend!
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dreamer25190865856, Manager at Bay Island Cruises - Day Tours
Responded Jun 9, 2022
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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