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Certificate of Excellence
Traveler Overview
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“great resource”(20 reviews)
“costa rica”(104 reviews)
“free service”(7 reviews)
About
We are a free information center for residents and tourists of Samara & Carrillo and surrounding area. Our services extend from directions or bus schedules to recommendations for accommodations, restaurants, attractions, tours, transportation and...more
Contact
Beach St. | Inside Lo Que Hay Restaurant, Playa Samara, Costa Rica
Website
+506 2656 2424
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Reviews (689)
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All reviews great resource costa rica free service car rental right direction one stop shop lo que hay place to stay her husband wealth of knowledge san jose liberia airport these guys nature hike turtle tour zip lining pura vida
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1 - 10 of 650 reviews
Reviewed today

We had help with arranging shuttles to take us around when we visited Costa rica in Dec 18 and Jan 19. Services were quick and reliable. Many thanks!

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Seaside66504913869
Reviewed today

If I am looking for a car rental or property to rent during my stay in Costa Rica I always contact the info centre. They are prompt to reply and provide good options. And they always follow up to make sure every thing went as...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Wendy P
Reviewed yesterday

i gave me them 3 stars do to lack of communication. i emailed them weeks before we left canada but no respond. got email back after we left Samara.

Date of experience: December 2018
Thank Muna A
Reviewed 6 days ago via mobile

We decided in October to go to Costa Rica for Christmas. That doesn’t leave much time for planning and booking when you consider that it is the peak travel season in the area we wanted to stay - Samara. We were doing a self guided...More

Date of experience: December 2018
Thank Mac_Rolls
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

OMG, you are amazing! Thank you for this fantastic review! Super glad we were able to help make your vaca a smooth one! You took full advantage of all our services and we are so happy about that. YEY! We do hope you come back...More

Reviewed 1 week ago

hey are helpful; but very slow to respond to a single email. Took 4-5 days for a reply and they never did get back to me with the information they promised. Also was already in Costa rica and 2 days away from leaving when i...More

Review collected in partnership with this attraction
Date of experience: December 2018
Thank 825jefft
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

Hi Jeff, I am so sorry that we were not able to respond in a timely manner. We do our best to keep up with the emails during this busy time. It could very well be that your email fell through the cracks and I...More

Reviewed 1 week ago

I stumbled cross the Samara-Carrillo Info Centre while I was doing research for our trip to Costa Rica and decide to give them a call. And I am so glad I did. It made finalizing our plans and logistics so easy. They are English speakers...More

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Tom S
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

T, you rock! Thank you for this amazing review! It was great to finally meet you and your family and be able to help them all, including your mother! So adventurous! Hope to see you all again in the near future! Pura vida!

Reviewed 1 week ago via mobile

Brenda and Christopher are very knowledgable, friendly and efficient travel planners. They helped us with the our plans in the Sámara area and our trip to Monteverde. They offer lots of great plans and activities. Wish i’d known about them when I was organising our...More

Date of experience: December 2018
Thank A4335FGrebeccab
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

You are great, thank you for this great view! Glad we were able to help. Now you know we exist and you can used us again on your next trip to CR! YEY!

Reviewed 1 week ago

Brenda is a super contact in the area. Very knowledgeable and goes out of her way to help. I highly recommend her services!

Review collected in partnership with this attraction
Date of experience: January 2019
Thank dundasgail
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

G, you rock! Thank you for taking the time to write this review. Really appreciate it! Come back soon!

Reviewed 1 week ago

Brenda is a very professional person who gives all the necessary information to make our stay pleasantthanks Brenda

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Paradise38595594029
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 5 days ago

Wow, thank you very much for this great review! Really appreciate it! Glad we were able to help :)

Reviewed 1 week ago

Very helpfull people, the best place to received informations clears. The lady still contacted me a fews weeks ago just to verified if we were going there still and to know if we had found somewhere to stay, that's a very nice service.

Review collected in partnership with this attraction
Date of experience: February 2018
Thank Nadia m
SamaraInfoCenter, Owner at Samara-Carrillo Info Center, responded to this reviewResponded 1 week ago

Hi N, super glad you were satisfied. We take pride in offering a good service and doing the best we can to achieve that. Thank you for using us and we hope to do it again!

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Questions & Answers
Ask a question
Jallen1960
September 25, 2018|
AnswerShow all 3 answers
Response from SamaraInfoCenter | Property representative |
Hi Jallen. We cannot say for certain what the progress is. We do have a scheduled inspection this weekend so I will have a better feel for how they are doing and get more detailed information as to the opening date.
1
Vote
Birdinflight_11
February 14, 2018|
AnswerShow all 4 answers
Response from SamaraInfoCenter | Property representative |
We are open Monday thru Saturday 8am - 6pm and Sunday's am to 2pm.
1
Vote
nephitesrcool
January 16, 2018|
AnswerShow all 7 answers
Response from SamaraInfoCenter | Property representative |
Ditto on all of these :) Classes can be any day of the week from 3pm - 6pm. Excellent class!!!
0
Votes