Hacienda Orosi

Hacienda Orosi: Hours, Address, Hacienda Orosi Reviews: 4/5

Hacienda Orosi
4
9:00 AM - 9:30 PM
Monday
9:00 AM - 9:30 PM
Tuesday
9:00 AM - 9:30 PM
Wednesday
9:00 AM - 9:30 PM
Thursday
9:00 AM - 9:30 PM
Friday
9:00 AM - 9:30 PM
Saturday
9:00 AM - 9:30 PM
Sunday
9:00 AM - 9:30 PM
Write a review
About
Hacienda Orosi is located 38 kilometers southeast of downtown San José, Orosi Valley is a land surrounded by rainforest and lush vegetation, that welcomes its visitors into a unique experience with nature. Submerge yourself in our mineral hot spring pools while enjoying the paradisaical view of the Orosi Valley, Cerro Barba de Viejo, and the imposing Irazú and Turrialba volcanoes. (Pool temperature ranging from 32 ℃ to 38 ℃) Explore our biodiversity through our nature immersed trails ideal for bird watching and interacting with Hacienda Orosi’s animals. Adventure into our mountain bike trails!
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.

Top ways to experience Hacienda Orosi and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
62 reviews
Excellent
29
Very good
17
Average
6
Poor
3
Terrible
7

Theresa H
Cachi, Costa Rica29 contributions
We went for the evening experience. The pools were great. The view from the pools was stunning. The entry fee was a little pricey, but worth it. All the staff was friendly and helpful.
The meal was very medicore and ridiculously priced. We had 3 meals, 2 of them were fajitas and one order of wings, with 3 soft drinks, and it came to over $80. Not worth the price, at all.
I would go back, but only for the pools and sunbathing.
Written January 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ozarkia
Saint Louis, MO36 contributions
Couples
This place was surprisingly nice for what Serbs like the middle of nowhere. It gave off a real “resort” vibe. This may not be everyone’s cup of tea, however. Food and drink is a little overpriced and lacks authenticity. Service a little slow. But the pools are very neat. Made out of stone and concrete each pool is unique. Different shapes and temperatures and views of the valley below. It was relaxing to soak after a long day. You can either make a reservation at night or in the morning. I was told that nighttime was better.
Written November 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Alejandra J
5 contributions
Friends
I came to eat today with a group of friends
It was the worst experience, the food took almost two hours to come, we mentioned this to the waiters a lot of times but they didn’t no anything.

When we talked to the manager she talked back to us on a very un respectful manner.

The good was average and expensive.

I DO NOT recommend this place.

If you are reading this and decide to come, hope this doesn’t happen to you.
Written November 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lady T
Bagdad, FL83 contributions
Yes, Hacienda Orosi is beautiful. Yes, the views can be amazing, if you have the camera in the right angle :) The Thermals are super nice. However, the service was exceptionally disappointing.

We arrived at 11;30 am and we ordered lunch for 12:30. My friend and I went into the hotsprings for about an hour and then came to sit down in the lovely patio to sit down and have a delicious lunch. Well 30 minutes passed with no service (while everyone else is being served). My friend went to the cashier and asked about lunch. She was told 'un momento'. Another 30 minutes passed and I went and spoke with the receptionist desk. They said we had ordered lunch for 2 pm ... ! Another half hour passed and we finally got our lunch! wow! no apology. no recognition of the error. We ate our lunch and ordered coffee ... which took 30 minutes to appear. Then we asked about our desserts and they had to send the 'manager' over. I explained that we hard ordered lunch for 12:30, that lunch was included and here it was 3 pm and we still had not received dessert and no one knew what we were talking about. The manager abruptly interrupted me and said "I am trying to help you. What would you like?" ... Well, dessert would be nice LOL ... 30 minutes later we received dessert with more coffee. I explained that I do not drink coffee and thank you but please I do not want coffee. The waitress rudely put onto our table and said "es courtesia". Great. Thanks (rolling my eyes) Now it is 3:30 ... We finished our meal and decided to leave. It was extremely disappointing.

Please note, that even though we had paid for meals that were included, I paid an extra 60 dollars to eat the food that I wanted to eat. I ended up having steak and octopus (it was ok). I chose to do this. However, if I pay 60 dollars for any meal, I expect it to be served on time and to be out of this world!

We all make mistakes but to ignore mistakes and to treat us less than a valued customer was very disappointing. I am confident this is not the main way that they operate their business ... but at a minimum, when we were leaving (which I intentionally went to the reception desk to say goodbye and there were at least 5 employees gathered at this desk) ... not one person checked in with us, apologized, offered anything to us for a very unpleasant visit.

We drive 2 hours to arrive to Hacienda Orosi. We were only able to spend 1 hour in the springs since NO ONE communicated with us about lunch, the delays, etc. Nothing. If anyone would have explained that our lunch was not available until 2 ... we would have happily returned to the pools.

However, in general, it was just very slow and very poor service. No one spoke english (at least to us). Yes, I speak some spanish but my friend did not speak spanish at all.

I really hate to write this as I am a huge proponent of small businesses. However, the staff knew of our disappointment and did NOTHING to correct it or to have a conversation/dialogue with us about what occurred. Shame.
Written September 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Georganne V
5 contributions
In every way this visit was amazing. The service, the view, the heavenly spring water. The highlight of our trip to Costa Rica, for sure. This is a must see, must experience visit.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jhcavalla
Houston, TX28 contributions
Beautiful setting with natural looking pools opening up on vistas of mountains, and rain forest. The facility (changing rooms, restaurant, pool area) was spotless and well maintained. Staff performed frequent temperature checks on the pools. We really enjoyed watching the sunset from the thermal pools. While it was a little pricy, it was worth the visit.
Written May 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

cch003mb
Costa Rica177 contributions
Couples
It has been a while I don’t write a comment for TripAdvisor but after visiting Thermal Hacienda Orosi this week, I really believe they deserve a proper and fair feedback. I’ve were at first unsure of wanting to visit this place due to some negative reviews provided by other visitors in the past but I really wanted to go to a hot springs or thermal spring water place without having to drive over 04 hours to La Fortuna; Alajuela...
With that said, Hacienda Orosi did surprise us quite a bit, their staff and personnel attention and customer service was excellent, specially for Baldir at the thermal area, Corina at the Farm and don Hector from reception.

Thermal Hacienda Orosi is definitely an amazing place to visit for an one day trip; a short drive of a bit of an hour from downtown San José, a quite nice ride by the way; is located next to Tapanti National Park, in the province of Cartago.

The property rock star is with no doubt the mineral thermal hot spring waters. There’re five “endless-infinito” type of pools with different temperatures from 33C up to 39C and a cascade fall, all surrounded by a spectacular view while relaxing in the pool. Big difference between Hacienda Orosi mineral thermal hot springs than the rest of hot springs we can find in Costa Rica like near to the volcano areas (La Fortuna, Miravalles, Rincón de la vieja, etc.) is the origin.

Hacienda Orosi Mineral thermal hot spring are originated from underground tectonic plates cracks that are charged of a variety of minerals while volcanic thermal hot springs are mainly charged of sulfur and magma.
Beside the mineral thermal water, Hacienda Orosi also offers different activities to keep you busy included in the fee...

First, there’s an exotic animal farm very well classified with each animal especies information that allowed us to learn and enjoyed big time. The animal tour can take about an hour or a bit more on your own pace.

Secondly, there're walking trails, although is still under construction but the main trail is completed, that allow you to climb up few feets from the ground where you can delight a spectacular view to the whole valley of Orosi.

Third, the mud therapy, this is a “must” try experience no matter if you’re fan or not of this kind of skin treatment, the benefits for your skin are well known with a mud bath or mask. Super fun!

Fourth, the Restaurant... they have an impressive menu, honestly didn’t expect much as most likely restaurants at this type of facilities are mainly fast food but no, it was delicious, unbelievable but true! We were happy to give a try and it was so worth it, the ingredients were fresh, specially the shrimps were cooked perfectly - “ardiente”, just great! We ordered “Chupe de Camarón” and “Arroz con Camarones”.

And finally’ the last but not least, more projects on the way about to launch on next month of April or May or sometime soon in summer 2021, new cabins “casitas” so you can spend day and night with nature and experience how’s like to be at the “rainiest” place of Costa Rica. Must be interesting! Beside, there’s nothing more desirable than a bed to lie on after a good soak in hot springs instead of having to drive back home.

Please don’t get me wrong nor discouraged to visit the place about the fact of the rain, is just a interesting fact to share about Tapanti National Park which is next to the property but you do get lots of sunny moments during the day, even windy moments and cloudy skies. Is common in this area be surrounded by “micro-climas”, which means you can experience all different weather or climates in a very short period of time but all at once during the day, which makes Costa Rica so desirable for tourists to visit.

Overall, bottom line, super recommend, definitely enjoyable place to visit! Just keep in mind that is a small thermal-hot spring but selective, “classy” and peaceful place, you won’t find crowd here, which is a plus in pandemic time.
Written March 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

suscisneros
San Jose, Costa Rica34 contributions
We went to the Tapantí national park and found this beautiful place. It has many amenities for the whole family. We only stayed at the restaurant, good food, nice ambiance and excellent view of the Orosi Valley. Service was very good and great service. A very good place to visit if you are around the area.
Written December 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

andya796
Escazu, Costa Rica5 contributions
Friends
Its been a while since I have been able to write anything, but I wanted to write about my experience here. I honestly recommend anyone looking for a place to escape and relax to go here.

Not only do they have breath-taking views, the natural hotspring pools are amazing and great staff.

This was the thing that really stood out and enjoyed the most, the service and hospitality from all who work there give the place a very warm, pleasant and welcoming atmosphere.

Not only are you greeted from the moment you arrive, but everyone and I mean everyone who works there is amazingly friendly. I recommend this place for its hospitality and great enviorment.
Written August 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Matt C
Santa Ana, Costa Rica9 contributions
I recently went here with a few friends. It was such a beautiful drive (we went to Irazu Volcano in the morning). When we arrived, we were the only ones there. The entire place is gorgeous. The atmosphere is so beautiful and the view breathtaking. There are 4 different pools to soak in. We had lunch and drinks and enjoyed the natural hot springs. It was so peaceful. There are towels on site...all you need to bring is your bathing suit. Highly recommend it.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 34
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Hacienda Orosi

Hacienda Orosi is open:
  • Sun - Sat 9:00 AM - 9:30 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Hacienda Orosi tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 3 Hacienda Orosi tours on Tripadvisor

Hotels near Hacienda Orosi: View all hotels near Hacienda Orosi on Tripadvisor