Agua Trails Crossing Border Tours

Agua Trails Crossing Border Tours

Agua Trails Crossing Border Tours
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About
Agua Trails has been operating affordable tours and shuttles to Nicaragua for almost a decade. We are a Costa Rican tour operator that offers shuttles and multi-day tours to Nicaragua, leaving from La Fortuna (Costa Rica). Our bilingual local staff in Costa Rica and Nicaragua provides a smooth service at the border, and our enthusiastic service providers are keen to make your stay in Nicaragua a unique and unforgettable experience. Are you enjoying Costa Rica and looking for your next destination, travel to nearby Nicaragua with Agua Trails!
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles51 reviews
Excellent
47
Very good
2
Average
1
Poor
0
Terrible
1

Brent Munro
1 contribution
5.0 of 5 bubbles
Jan 2020
After two people in La Fortuna recommended Agua Trails/Polle to me, I made contact with him for a Nicaragua border run trip. This is necessary for expats who are in Costa Rica. His communication with me was very prompt and professional. I had to make a schedule change and we did that easily and promptly. His pick up was on time, and after a short while, it became apparent to me that I was not talking to your average tour guide. On the way up to the border from La Fortuna and on the way back we chatted about many topics regarding Costa Rica and Nicaragua and it was clear that there is a very deep well of information in Polle on many topics from Costa Rican/Nicaraguan history, agriculture, politics, tour locations, geography, climate, boat trips, birds, border procedures you name it. It was clear to me that this comes from years of experience and a genuine interest in Costa Rica and Nicaragua. I think Polle said he had been doing this for 20 years. Polle pre-registered our crossing at the border with the Nicaraguan border personal which made for a smooth process. While crossing the border, some guards/staff both on the Costa Rica side and the Nicaraguan side come over and talk to Polle like they would a friend. Clearly this guy is well know and liked by them. Finally, when it came to his fees they were very reasonable. This is a first rate professional certified guide who really knows his stuff, highly recommended and would certainly use him again.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cristian M
19 contributions
5.0 of 5 bubbles
Jan 2023 • Family
The experience of using Agua Trails transfer services was great! Last week Polle (a Durch guy who lives in Costa Rica) arranged a transfer for my family (6 persons) from La Fortuna to Granada, Nicaragua and back to Liberia, Costa Rica. The vans were in very good conditions, the drivers offered a great service and spoke English. Also Rafael (the Nicaraguan guide/driver) helped us with all border formalities for Nicaragua. All in all great experience and fair price. I highly recommend.
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Neha H
London, UK17 contributions
5.0 of 5 bubbles
Sep 2017 • Friends
My friend and I had some spare time in La Fortuna so we decided at the last minute to book this tour. We didn't really know what to expect. The office explained the border procedure and instructions before hand via email very well. A van picked us up from our accommodation in La Fortuna and took us to the boarder. We stopped off at tha place that has hundreds of iguanas which was quite cool. Anyway, when we crossed the boarder into Nicaragua (which was very easy), a friendly guide by the name Marjiory greeted us and we drove to a small town called San Carlos. There we had lunch, she gave us a small tour and placed us on a boat. The 2 hour boat journey took us to a charming small village called El Castillo where we stayed two nights. Hotel Victoria was probably he best hotel there and the accommodation was clean and comfortable. Our guide was called Seyla. She was really nice. She took us on a morning canoe right along San Juan river, a tour of the El Castillo fort which was very interesting and she was very knowledgeable. At night, we went on a Nocturnal tour of the river. The guy on the boat didn't speak any English but Seyla told us what to expect before hand. We speak basic Spanish so that helped. On this tour we saw amazing animals including caimans. We loved it. The next day Seyla made sure we got on our return boat safely and Marjiory met us on the the side and accompanied us back to the border. On the other side, a car picked us up and took us back to La Fortuna. I was really impressed by the organization and care. El Castillo is a beautiful village and we are very pleased to have experienced it.
Written October 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all, thank you very much for taking the time to write something about our service, we really appreciate it! We continuously strive to improve our services and be helpful in every way possible. It is great to hear that you had a good time on our multi-day tour to El Castillo, we are particularly pleased to know that you liked the village of El Castillo and the assistance of our guides! Thank you again for your kind words and we hope to serve you again in the future!
Written November 7, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Colonelwai
16 contributions
5.0 of 5 bubbles
Jan 2012 • Solo
I've done the Nicaragua Costa Rica transfer with Agua Trail. Started in San Carlos, we went with the fast boat to Los Chiles. That area is drop dead beautiful! With virtual no tourists, the area is of the beaten track, and it seems like that you have the river for your own. Lots of birds and monkeys, unfortunately no sloths, but the captain was very friendly and he stopped every time something interesting was in sight. The trip was worth the money big times! Arriving at Los Chiles, the kids were playing around in the river. So if you are in La Fortuna and heading for Nicaragua, this route is a very scenic alternative for the bus, and vice versa.
Written February 29, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

casttherunes
UK11 contributions
5.0 of 5 bubbles
May 2016 • Couples
As part of our independent travels we needed to make a return trip from Costa Rica to Nicaragua. On the way out of Costa Rica we planned to transfer from La Fortuna to Sablos Lodge on the San Juan river and on the way back from San Carlos to La Fortuna following a flight from Managua. Anticipating the logistics for this being a hassle we put the transfers and border crossings in the hands of Aguatrails.

The transfer out was seamless. We were picked up at the hotel in La Fortuna, driven to the border, assisted through the formalities and met on the other side by the ever smiling Marjorie who organised the shuttle to the San Carlos dock where she arranged the boat tickets. Although not part of the deal, she also insisted on meeting us at the dock three days later to make sure we made the internal flight from San Carlos to Managua.

On the return journey the La Costena flight was over 2 hours late landing in San Carlos leaving insufficient time to make the border before it closed at 4pm. However, Marjorie waiting for us at the airstrip, a whirlwind of organisation, quickly retrieved our luggage, filled in all immigration forms on the shuttle bus to the border and persuaded the officials to let us through although they were closing. Pablo, who had been waiting for us on the other side for three hours, met us with a friendly smile and drove us to La Fortuna while on the way describing Costa Rican culture and stopping to see wildlife and points of interest.

Without doubt if it had not been for Marjorie we would have had to spend the night in San Carlos. An excellent service and a pleasure to meet everyone involved.
Written June 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all, thank you very much for taking the time to write something about our services, we really appreciate it! We continuously strive to improve our services and be helpful in every way possible. We are particularly pleased to hear that because of the assistance of our guide in Nicaragua and the driver in Costa Rica everything turned out well for you! Thank you again for your kind words and we hope to serve you again in the future!
Written November 7, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yerun
Leeuwarden, The Netherlands318 contributions
5.0 of 5 bubbles
Jan 2015 • Couples
What a relaxed and scenic border crossing! Unfortunately our schedule didn’t match with the days that Agua Trails operates their regular tour, but they arranged a very good alternative for us on a Tuesday: we were picked up in La Fortuna by the shuttle bus from Aventuras Arenal for the Caño Negro Tour and they dropped us right in front of the immigration office in Los Chiles. From there we took the public boat to San Carlos, where we were picked up Marjiory from Agua Trails. She was amazing, guiding us through a fast lane at customs and via an ATM in such short time that we managed to take the 3:30 PM public boat down the San Juan river to Sábalos Lodge. Without Marjiory’s great help, we might have got stuck in San Carlos that night.
Written February 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Suzski
Chesapeake, VA450 contributions
5.0 of 5 bubbles
May 2013 • Couples
My husband and I booked this tour but I had to call the owner, Poll, at 6:15 am and regretably cancel our reservation for 7:20 am as we had both gotten food poisoning the previous night. I was really surprised when he called us back a few hours later and asked one of us to meet him at his office later that afternoon so he could return part of our money. He said he was sorry that he couldn't return all of of it. Had this been a tour anywhere else I am positive we would have never seen ANY of the money and we were grateful to Poll that he gave us what he did. On on our next trip to Costa Rica we plan to make that trip with his company!
Written May 29, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tomvanderleij
Amsterdam, The Netherlands31 contributions
5.0 of 5 bubbles
Dec 2012 • Couples
Crossing borders are never fun. It takes always time, burocracy, maybe some small payments to get a stamp. There are just a few bordercrossing between Costa Rica and Nicargua. I think only two. I did the one at the west side a couple of years ago. Took me hours and the road was also very long and busy. Than last december I took a boat from Costa Rica over a beautiful river to the borderpost of San Carlos with this Agua Trails company. The bordercrossing went evry very smooth, some minutes and than the boatride was just great, all kind of birds, iguanas, the Jesus Christ lizzard, turtles, howler monkeys from very close by. The boat stopped a coule of times for letting me taking a phot. After we went to El Castille, a really tranquile village with an old spanish fortress. The jungle was great and the people friendly. A highly recommend experience!
Written March 3, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JPRC
London, UK192 contributions
5.0 of 5 bubbles
Feb 2012 • Friends
I had been trying to work out how to get from La Fortuna to Nicaragua and came across Agua Trails. We were picked up around 9am for our hotel and driven to Los Chiles, where our driver sorted out all the customs and immigration paperwork for us. He then dropped us off by the Rio Frio, where we were taken by boat across the border to the Nicaraguan port of San Carlos. During the boat trip we stopped many times to look at monkeys, birds and reptiles. At San Carlos we were met by a representative of Agua Trails who took us through customs/immigration and then to the ferry to buy tickets for the ferry to Ometepe. We left out bags and she took us to the local market to buy some food for the ferry trip. After that we boarded the ferry to Ometepe - which was a enjoyable trip (although it takes 10hrs). The total journey was about 15hrs - but it was really enjoyable, better than being stuck on buses. Agua Trails take all the hassle out of the journey - especially as I didn't speak much Spanish.
Written May 5, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

12345Dan12345
London, UK12 contributions
5.0 of 5 bubbles
Dec 2019
This was a superb private transfer from La Fortuna to Granada and very fairly priced. Both Polle for the
Costa Rica leg, and then Rafael after crossing into Nicaragua, provided a friendly service with all the assistance required at the border to make the crossing straight-forward, as well as good advice for things to do at our new destination. Making all the arrangements with Polle was easy and I would recommend this for anyone heading from La Fortuna to Nicaragua or vice-versa.
Written December 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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