Red Lava Tourist Service Center

Red Lava Tourist Service Center

Red Lava Tourist Service Center
4.5
7:00 AM - 8:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Sunday
7:00 AM - 8:00 PM
About
We do hiking tours, book different kind of nature excursions, reserve a wide variety of action adventure activities, help plan and book transportation and we have the best lodging deals.
La Fortuna de San Carlos, Costa Rica
Meets animal welfare guidelines

Awards
Travelers' Choice
2023

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Tours and Tickets by Red Lava Tourist Service Center
Travelers talk about
(45 reviews)
(131 reviews)
(90 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,916 reviews
Excellent
1,628
Very good
175
Average
50
Poor
30
Terrible
34

cameron k
2 contributions
5.0 of 5 bubbles
Aug 2022 • Couples
I booked the arenal whitewater rafting with red lava, they were the cheapest price I could find in la fortuna, $55. Really good trip I would definitely recommend using red lava.
The lady in red lava ( unfortunately cannot remember her name) also gave me loads of brilliant advice on transportations and possible destinations. If there’s anything you’re not sure on definitely go and speak to them!
Written August 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AnyesUK
Weybridge, UK53 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
Great tour agency - such friendly and helpful staff, very quick and easy to book last minute tours when we popped into the shop in La Fortuna. We booked two tours through red lava and they were both enjoyable with very friendly guides and seamless organisation.

I left my sunglasses on one of the buses and Vibo amazingly arranged for them to travel from La Fortuna to Manuel Antonio so I could get them back. Very very grateful for your help and patience :)
Written April 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Florian P
2 contributions
5.0 of 5 bubbles
Feb 2021 • Solo
I did the Transport from Monteverde to La Fortuna organized by Red Lava Tours. Everything went well. It's the best opportunity to get from Monteverde to Fortuna. You have a perfect view on Volcán Arenal (if the weather is good). Attention! Some companies offer the trip for 33$ or more!
Written February 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Flop, We try to give competative prices. this transport to Monteverde we offer at 25usd so people can save some money booking with us..
Written February 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pjbnorth
1 contribution
3.0 of 5 bubbles
Feb 2020
I booked 3 successive half-day tours: La Fortuna Waterfall, Arenal Volcano Hike, and the Hanging Bridges. The hike down to/up from La Fortuna Waterfall required significantly more stamina and leg strength than the advertising leads you to believe. I was so sore after the hike up from the base of the falls that I had to cancel the Arenal Volcano hike on Day 2. Fortunately the tour operator refunded my cost. For Day 3 to the Hanging Bridges, my Red Lava transport was an hour late. I believe my reservation was lost. When I approached the gate at the Mistico Park, the park ranger had no record of my reservation and had to connect with the tour operator for approval to admit me to the park (it should be noted that Red Lava does not provide a guide for the Hanging Bridges tour; Mistico Park provides the guide). I also think the promise of wildlife sightings in Mistico park was exaggerated
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Crystal H
6 contributions
5.0 of 5 bubbles
Mar 2023 • Family
This tour was absolutely amazing! Truly worth it and more! When they say you are going to spend 11/12 hours with them you will and they will take very good care of you! We didn’t get to do the hot spring but Mother Nature called with lightening and safety is their number one but for those they could join them the next morning they offered to take you! Issac was my guide in the group and he was so hospitable, nice and very knowledgeable. Best tour guide ever and best tour ever!
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stormi B
Warner Robins, GA2 contributions
5.0 of 5 bubbles
Dec 2022 • Friends
Erick, Isaac, and Carlos were the BEST guides and made this experience the best tour I've ever been on. We hiked out and swam in a beautiful waterfall, learned all about the plants and landscape, hiked the side of a volcano, and ended the day in hot springs. I highly recommend this tour for anyone looking to explore the outdoors for the day.

The views were amazing, but the knowledge and humor of our guides is what made the experience so great.
Written December 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ezra F
1 contribution
5.0 of 5 bubbles
Jan 2023 • Friends
We did the full day tour and it was EXCELLENT! The activities and natural beauty can speak for themselves, but our guides truly went above and beyond all day to enhance our experience with impromptu wildlife sightings, deep local historical knowledge, and fun stories. The main guide for my group, Eric, is truly amazing. He brought incredible energy, knowledge, and passion that kept things enjoyable all day long- not an easy thing to do when the tour lasts for around 10 hours!
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kristyvagablonde
14 contributions
5.0 of 5 bubbles
May 2021 • Couples
This tour was nothing but a lonely experience :) the guide was bilingual and was very friendly and informative, he went above and beyond to make sure that we had the best experience possible. The lunch was one of the best Costa Rican meals that we have had on tb whole trip, and the swim in the river at the end of the Day was extra special. our guide even gave us facials with volcanic mud from the river bed. All in all it was a great day and well worth every penny!
Written May 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks, I avoid correcting people if there is no need, but I am realy hoping you intended to say lovely and not lonely experience. Glad you liked the guide and the food and the places we took you.
Written June 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeff S
38 contributions
5.0 of 5 bubbles
Mar 2021 • Couples
Carlos was marvelously informed about the native flora and fauna! We planned this our first day in Costa Rica and we learned so much about the plants and land that it really enhanced the rest of our trip!

🌿Carlos takes you through a medicinal herb garden and guides you through the first, picking off leaves and flowers for you to smell as he explains their medicinal properties.

💦Then you hike to a waterfall which is cooling and beautiful.

🌋Lastly we hiked through the green pastures up to the volcano. And ended in the hot springs

Carlos made us feel welcome and comfortable in a new country. After a strenuous part of the hike, one of the visitors said to his friend, “i could use a cervecza!” and Carlos made a quick detour to the supermarket for them to pick up a beer!

🙏🏼 we ended up also booking with RLT the chocolate factory, which was equally indulgent in our interests of plants and native ecosystems

‼️ the hike is a bit strenuous for people who aren’t used to hiking up elevation
Written March 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, Good to hear you learned things that interesed you on our trip. Sometimes a good nature tour can give you a knowledge base that can help you in other parts of the country that you visit. Not only seeing things, but learning about them will deepen your appreciation of your surroundings.
Written April 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cameron T
1 contribution
5.0 of 5 bubbles
Jun 2023 • Friends
Excellent experience. Our guides were amazing and friendly, especially Carlos, who took us on a hiking exploration in a group of 6. He was so knowledgeable and thorough in explaining things to us along the way and revealing the rich culture of the plants, animals, and volcano. Overall, Carlos was friendly, respectful, and fun. Highly recommend, as we would have had a much worse experience without the guide and missed a lot of subtle things.
Written June 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Red Lava Tourist Service Center - All You Need to Know BEFORE You Go (2024)

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