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Mercedes-Benz US International Visitor Center and Factory Tour

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Address: Mercedes Dr, I-59/20 Exit 89, Tuscaloosa, AL 35407-9900
Phone Number: 888-286-8762, 205-507-2252
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Description:

The only of its kind outside of Germany, this vistor center has exhibits on...

The only of its kind outside of Germany, this vistor center has exhibits on the history of the Mercedes-Benz and offers tours of a manufacturing plant.

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TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 28
    Excellent
  • 22
    Very good
  • 4
    Average
  • 1
    Poor
  • 0
    Terrible
Self tour

We were just driving by the area and noticed this Mercedes-Benz facility had a museum. We did not have reservations nor did we book a tour. We just went inside to do a self guided... read more

5 of 5 starsReviewed 2 weeks ago
InFlightFun
,
Greenville, Texas
via mobile
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57 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Greenville, Texas
Level Contributor
46 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were just driving by the area and noticed this Mercedes-Benz facility had a museum. We did not have reservations nor did we book a tour. We just went inside to do a self guided tour through the museum. The facility is very beautiful and the museum is very informative. There's a nice gift shop inside if you want to... More 

Helpful?
Thank InFlightFun
Level Contributor
14 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved being able to see how the cars were made. They walked us through the whole assembly process and although the guide was a little abrupt with us, the whole experience was worth it.

Helpful?
Thank gabby r
Tyler, Texas
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

I visited with my four children, ages 11, 9, 7, and 2. My 11 year old was entranced, absorbing every detail carefully and impressed by the cars on display. My two year old wanted to touch and climb on the cars, both of which are not allowed. I wish I'd brought my stroller to help contain her. The middle two... More 

Helpful?
Thank Bethany J
Garnet Valley, Pennsylvania
Level Contributor
6 reviews
5 of 5 stars Reviewed August 12, 2016

This is a two hour tour of the Mercedes Benz factory that is the only location in the US that produces the vehicle. The robots and employees are fascinating to watch with the assembly of the various car components. You get to see every facet of the operation except for the painting.

Helpful?
Thank mchale82016
Portland, Oregon
Level Contributor
75 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

I think I would have enjoyed it much more if I hadn't been to the BMW manufacturing tour in Munich, Germany. Mercedes Benz keeps tour participants far away from the manufacturing process. Stand behind a line and against the wall. If you haven't been on a European manufacturing tour, this will be very interesting. I give them points for having... More 

Helpful?
Thank janecook
Cottondale, Alabama
1 review
5 of 5 stars Reviewed July 25, 2016

Took a tour on how they put together the cars. i remember the most on how they put the doors on because my brother works there and I found that very interesting because that's what he does. It was all interesting.

Helpful?
Thank nancygates889
Tuscaloosa, Alabama, United States
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

Be sure to visit the new Mercedes-Benz US International Gift Shop and Museum and also take a tour of this amazing high-tech automobile manufacturing facility. Receive an in-depth view and explanation of manufacturing process from well-trained tour guides as you see from start to finish the workmanship and engineering that goes into the building of the safest vehicle on the... More 

Helpful?
Thank Carol W
Madison, WI
Level Contributor
65 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 15, 2016

Spent a couple of hours here on a Monday. Easy to navigate, lots of interesting information. Highly recommended, especially for those Benz owners.

Helpful?
Thank andre2p
Minneapolis, Minnesota
Level Contributor
1,051 reviews
565 attraction reviews
common_n_attraction_reviews_1bd8 480 helpful votes
3 of 5 stars Reviewed June 8, 2016

There is nothing to see here on the weekends, so may not even be worth the stop unless you just want to see a huge building and where some of the cars are made.

Helpful?
Thank TryppAdams
Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2016

We had some time to kill on a Thursday and took the chance of getting in the afternoon tour at the Mercedes-Benz plant. It worked. We did need to change our sandals for closed toe and heel shoes and put on pants. We enjoyed seeing the robots in action constructing the sedans. Our tour guide was very knowledgeable and safety... More 

Helpful?
1 Thank Carol B

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?