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Mercedes-Benz US International Visitor Center and Factory Tour

Review Highlights
Great tour !

Fascinating tour ! You get to see robotics , assemblies of the cars , as well as the finished... read more

Reviewed December 11, 2018
Mary Jane M
,
Crossett, Arkansas, United States
Priceless

Mercedes has always been my favorite ride. Experiencing the visitors center Mercedes Benz U.S... read more

Reviewed March 30, 2018
DiscJocke
,
Knoxville, Tennessee
via mobile
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Traveler Overview
  • Excellent57%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible0%
Travelers talk about
“race cars”(3 reviews)
About
The only of its kind outside of Germany, this vistor center has exhibits on the history of the Mercedes-Benz and offers tours of a manufacturing plant.
Contact
Mercedes Dr, I-59/20 Exit 89, Tuscaloosa, AL 35407-9900
Website
+1 888-286-8762
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Reviews (76)
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1 - 10 of 71 reviews
Reviewed December 11, 2018

Fascinating tour ! You get to see robotics , assemblies of the cars , as well as the finished product . The working areas are immaculately clean !

Date of experience: July 2018
Thank Mary Jane M
Reviewed November 10, 2018

Factory tours are currently suspended, but since we were in the area we stopped to see their car museum & small gift shop. Just being tht close to their 1st automobile, 1st motorcycle, racing legends, electric vehicle(s) of the future - all free to see...More

Date of experience: November 2018
Thank Southernnow
Reviewed June 13, 2018 via mobile

The tour would be so much better if you could hear. You have headphones but even with the volume all the way up, the tour guide still sounded too soft. You start in the Visitor CENTER.... at 11 Mercedes, not at the Visitor Entrance. You...More

Date of experience: June 2018
1  Thank 2doglady
Reviewed March 30, 2018 via mobile

Mercedes has always been my favorite ride. Experiencing the visitors center Mercedes Benz U.S. International in Vance, Alabama is just priceless!!!

Date of experience: March 2018
Thank DiscJocke
Reviewed March 21, 2018

I tried to arrange a tour before our trip, the website was not very helpful so upon calling I discovered by a recording that they have tours only 2 days a week and that they were booked for the whole month! Other reviews stated that...More

Date of experience: March 2018
7  Thank kariesue
Reviewed January 22, 2018 via mobile

MBUSI is a great place to work. The environment is very modern and with its open door policy it makes working there that much better. “The Best Or Nothing”

Date of experience: January 2018
1  Thank smoothkappaman
Reviewed January 9, 2018

We wanted to take a factory tour but they are not doing the factory tours until February and March 2018. However, we did stop at the visitor center and looked around at the older Mercedes and newer Mercedes they have there. It was really neat...More

Date of experience: January 2018
Thank SDSmith87
Reviewed October 25, 2017

If you are traveling near this facility on I-20 or I 59 --STOP IN, it FREE. There several museum worthy Mercedes Vehicles and former race cars. Many nice displays, and a decent gift shop with some unique MB items. The staff is very informed too....More

Date of experience: October 2017
1  Thank William M
Reviewed August 23, 2017

Others have talked about what a great tour MB provides for visitors. We concur with that - well presented tour of entire plant. It was great to have a small museum (and gift shop - what museum doesn't have one) that provides an excellent place...More

Date of experience: August 2017
2  Thank BSinPNS
Reviewed August 16, 2017

Even though one needs to schedule in advance for the twice weekly tours, it is very worthwhile. We all learned a lot and enjoyed the tour given by Annie who obviously takes great pride in working for Mercedes-Benz. The area is immense. A highlight of...More

Date of experience: August 2017
1  Thank jbwhitehouse
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Questions & Answers
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JimV629
March 26, 2018|
Answer
Response from Russ D |
Are service dogs welcome?
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