Zotter Chocolate Factory Shanghai
Zotter Chocolate Factory Shanghai
5
Full view
About
The Zotter Chocolate Factory Shanghai is a smaller version of the original Zotter Chocolate Factory in Austria. You can tour the entire factory and learn all about cocoa and chocolate...and all the while you'll get to taste everything, from the cocoa bean to the chocolate bar, a total of about 250 different samples! Expect the classics and many adventurous tastes! Only recently we've opened the DIY station, where you can come up with your own crazy/creative recipe and try out your best ideas for your very own chocolate! It's all organic and fair.
Similar Experiences
Zotter Chocolate Factory Shanghai
Booking unavailable on Tripadvisor
Want other options you can book now?
Show optionsTravelers talk about
(3 reviews)
(4 reviews)
(3 reviews)
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
101 reviews
Excellent
85
Very good
11
Average
3
Poor
1
Terrible
1
Lisa
Toronto, Canada259 contributions
Jul 2021
It's a bit of a walk from the subway and if you are not sure of the way or not good with maps, then take a taxi. When you get there you go on the tour. It starts with a video and a chat and then you go through. You get so many samples to eat that even I had had enough by the end and I am a chocoholic! I would recommend just taking a small sample of each, don't go crazy on one or two. You will still get plenty to try. You can also decorate your own chocolate. The fee was an extra 60rmb and they package it nicely for you so it's a good treat for later or as a gift for someone who couldn't make it. Would definitely recommend to do that. After you finish, there is a shop to buy chocolate but they don't have a lot of flavors to choose which is the only disappointing thing. After you are done at the chocolate factory, it is surrounded by outlet shops so you can go shopping.
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SelwynJonker
Shanghai Region, China1 contribution
Oct 2021 • Family
Fantastic informative tour. Very good introduction video about the Zotter family and how chocolate is made. After the movie a delicious tasting tour. There are over 200 different types and combinations that you can try. Kids love it and get to make their own chocolate bar. Special thanks for tour guide Sen, he explains it very clear and is super nice with the kids!
I can really recommend this as a nice family outing for an afternoon. Thank you Zotter family!
I can really recommend this as a nice family outing for an afternoon. Thank you Zotter family!
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dutchguy_in_Allgau
Germany428 contributions
Nov 2014 • Friends
I have been to the Zotter Theater today together with my 5 year old son and 3 collegues (from Austria). I know the chocolate from Zotter for a long time already, so I expected great chocolate. However I could not have imagined the great setting AND ABOVE all the very personal approach that the staff is taking. Julia and Josef Zotter both took tons of time to explain about chocolate and they really made us feel at home. But not just them,.. also the rest of the staff was very friendly (like at the entrance or the "chocolate cook"). Making a chocolate bar was also great fun for my son and he was super proud at the end result. The design of the place and the dispensers are spot on. Most likely the best 180 RMB I spend in Shanghai and I am sure I will come here again! A big thank you and congratulations to the Zotter's.
Written November 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jmkchina
shanghai26 contributions
Jul 2014 • Family
Fall into willy Wonka land....minus umpa loompas. My family is always looking for new and fun adventures in shanghai and now Zotter chocolate theater, already famous in Austria, is now open in shanghai. Learn and watch how chocolate is made and taste about 200 different kinds of chocolate in different forms and stages. Great for all ages. I've visited 3 times and my family loves it. Watch out not to become addicted.
Written August 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle D
shanghai85 contributions
If my family didn't have a history of being Diabetic, I would come here every month, however I've been here twice in the last 4 months.
The tour is great. It is normally 2 hours long depending on the size of the tour group. In the beginning of the tour there is a 20 minute video showing the process of attaining good cocoa beans and the history of the company. The chocolate tasting escalates from tasting roasted cocoa bean to multiple types of chocolate. There is about 8 tasting rooms: cocoa bean, different chocolate base (vegan soy, coconut), varying degrees of chocolate from 30% to 100%, Fruit chocolate, Drinking station, nougat station, varying nut chocolate, and random chocolate (bacon, fish,wine)
Definitely bring 2 bottles of water per person if you plan on tasting lots of chocolate. You can definitely take your time and come back to the other chocolate station after the tour is done. Just do not go all the way out of the exit towards the gift shop. Once you exit, you can't go back to the chocolate goodness room.
Also, Do try mixing some of the flavors like the melted chocolate room with coffee and mixing it mocha flavor. I also tried 7 different kinds of flavor at the drinking station and my favorite is the chile chocolate which adds heat at the back of your mouth. Pumpkin flavor is really good too.
You can do reservation online on their website or by calling them. Walk ins are welcome and they have tour for English or Mandarin.
The place is in the fashion center. It will cost 35rmb ($6) to get here by taxi from people square (not during rush hour) or you can get here by subway but its a 20 minute walk through a wet market.
I will definitely come back.
The tour is great. It is normally 2 hours long depending on the size of the tour group. In the beginning of the tour there is a 20 minute video showing the process of attaining good cocoa beans and the history of the company. The chocolate tasting escalates from tasting roasted cocoa bean to multiple types of chocolate. There is about 8 tasting rooms: cocoa bean, different chocolate base (vegan soy, coconut), varying degrees of chocolate from 30% to 100%, Fruit chocolate, Drinking station, nougat station, varying nut chocolate, and random chocolate (bacon, fish,wine)
Definitely bring 2 bottles of water per person if you plan on tasting lots of chocolate. You can definitely take your time and come back to the other chocolate station after the tour is done. Just do not go all the way out of the exit towards the gift shop. Once you exit, you can't go back to the chocolate goodness room.
Also, Do try mixing some of the flavors like the melted chocolate room with coffee and mixing it mocha flavor. I also tried 7 different kinds of flavor at the drinking station and my favorite is the chile chocolate which adds heat at the back of your mouth. Pumpkin flavor is really good too.
You can do reservation online on their website or by calling them. Walk ins are welcome and they have tour for English or Mandarin.
The place is in the fashion center. It will cost 35rmb ($6) to get here by taxi from people square (not during rush hour) or you can get here by subway but its a 20 minute walk through a wet market.
I will definitely come back.
Written January 11, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pompui
Tampa, FL253 contributions
Nov 2014 • Friends
This is a great bad weather day activity in Shanghai! Certainly not just for kids either. This is a terrific way to spend a few hours in Shanghai and something completely different. Unlike any other 'factory' tour, you will 'taste your way around the tour' and learn a lot too. I've been to all of the Shanghai tourist spots and quite a few of the non tourist spots and this is really worth your time! I LOVE the Wildlife Animal Park for a sunny day and Zotter is the perfect option for a rainy day!
We had Julia, the founder's daughter as our guide and she couldn't have been more informative or charming. Take time to talk with her and learn her family's story, in between sampling over 350 different chocolates of course!!
We had Julia, the founder's daughter as our guide and she couldn't have been more informative or charming. Take time to talk with her and learn her family's story, in between sampling over 350 different chocolates of course!!
Written December 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sagalindhe
Gothenburg, Sweden15 contributions
Nov 2014 • Solo
The Tasting Tour was absolutely amazing; I felt like Charlie visiting Willy Wonka's chocolate factory! The tour starts with a 20 minutes long movie about Zotter but also about the process behind the chocolate bars. Later on, you'll have a guide that will tell you even more and also the most important thing: that lets you taste as much chocolate as you want! My guide was really nice which made my experience even better, but it's hard to have a bad experience when you can taste everything from melted chocolate from chocolate fountains, to delicious chocolate bars, to amazing hot chocolate. But remember to take it easy in the beginning; you don't want to feel sick in the end of the tour... You can always go back! As someone else wrote: most well spent money in Shanghai!
Written November 18, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abigalem2016
Fergus, Canada111 contributions
Oct 2014 • Friends
The tour starts with a 20-min video about the Zotter family & chocolate-making process. Then they show you the different stages of chocolate production, and you can taste the product of each step (the bean, cocoa butter, etc). Then, the rest of the tour (probably 80%) is tasting all the different flavours and types of treats that they make. The chocolate is so flavourful that you only need a small amount to really experience it. We tasted more kinds of chocolate and chocolate treats that I could imagine, including drinking chocolate, nougat, chocolate-covered nuts and fruits, and all their different variations of chocolate bars.
Our tour leader warned us to pace ourselves and not sample too much in the early rooms, and she was right! Even though each sample was tiny, by the end I couldn't eat another bite.
We went in the morning and I was glad we did - I was so wired for the rest of the day I wouldn't have been able to sleep that night if we had gone later.
The price was 180 RMB per adult and that was completely worth it.
Our tour leader warned us to pace ourselves and not sample too much in the early rooms, and she was right! Even though each sample was tiny, by the end I couldn't eat another bite.
We went in the morning and I was glad we did - I was so wired for the rest of the day I wouldn't have been able to sleep that night if we had gone later.
The price was 180 RMB per adult and that was completely worth it.
Written November 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
perfect_day_austria
Graz, Österreich9 contributions
Jul 2014 • Solo
A Piece of Austria in Shanghai. The First City in China where I got a coffee 20 years ago follows the Tradition of Innovation and provides the Place for the world's Most creative Producer of Handmade Chocolate to bring the art and taste of Chocolate to Asia
Written September 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
scarybear
Melbourne Australia351 contributions
Dec 2014 • Family
We spent the morning at Zotters and had a fabulous time. We loved learning about the Zotter family and their passion for chocolate and fair trade. Our guide was Felix, he had only been in Shanghai for 2 months, coming from Austria. he did a great tour, was very informative, fun, and friendly. We loved tasting all the different chocolates, who wouldn't. Also making our own personalised chocolate dog. At the end we went to the gift shop to purchase some souvenirs to take home. We found this a great opportunity as my son has a lot of Chinese friends in Australia and to bring a Chinese souvenir back home to a Chinese person would not be as exiting as bring back Zotters chocolate.
They also have a coffee shop where we had a relaxed time drinking coffee and homemade lemonade while speaking with Julia the owners daughter about chocolate and world travel. Julia was lovely, very friendly and unassuming.
Zotters was a fair way from where we were staying in Shanghai, almost 1 hour by taxi, costing 60 yuen, however it is part of a factory outlet complex, so we spent the afternoon looking around at the shops and picking us some bargains. I would defiantly say it was worth the trip for something completely different to do in Shanghai
They also have a coffee shop where we had a relaxed time drinking coffee and homemade lemonade while speaking with Julia the owners daughter about chocolate and world travel. Julia was lovely, very friendly and unassuming.
Zotters was a fair way from where we were staying in Shanghai, almost 1 hour by taxi, costing 60 yuen, however it is part of a factory outlet complex, so we spent the afternoon looking around at the shops and picking us some bargains. I would defiantly say it was worth the trip for something completely different to do in Shanghai
Written December 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nelsonfamily6
Hobart61 contributions
Hi there
What is the nearest metro station and which Line is it on?
Julia Z
1 contribution
Hey there,
the nearest metro station is Line 12, Aiguo Rd. Station. From there it should take about 15-20mins walk to the Chocolate Theatre. Be advised, though, that due to the rain the streets are somewhat flooded.
Our English tours would start on top of the hour, by the way! It would be great if you could make a reservation!
Melita C
San Francisco, CA
Do we need to make a reservation in order to take the factory tour?
scarybear
Melbourne Australia351 contributions
Hi Melita,
We also booked for the tour. We went mid week and they had a school group there as well as a couple of other individual tours. I would advise you call them to make a time, but you could probably just go and wait until a guide is free. It may be a lot busier on the weekends.
Zotter Chocolate Factory Shanghai - All You Need to Know BEFORE You Go (with Photos)
Zotter Chocolate Factory Shanghai Information
Excellent Reviews | 48 |
|---|---|
Very Good Reviews | 6 |
Zotter Chocolate Factory Shanghai Photos | 63 |