We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zotter Chocolate Factory Shanghai

Shanghai, China
More
About Zotter Chocolate Factory Shanghai
The Zotter Chocolate Factory Shanghai is a smaller version of the original Zotter Chocolate Factory in Austria. You can tour the entire factory and learn all about cocoa and chocolate...and all the while you'll get to taste everything, from the cocoa bean to the chocolate bar, a total of about 250 different samples! Expect the classics and many adventurous tastes! Only recently we've opened the DIY station, where you can come up with your own crazy/creative recipe and try out your best ideas for your very own chocolate! It's all organic and fair.
Read more
Tours and Tickets by Zotter Chocolate Factory Shanghai
Overview
If you’re looking for something different to do with kids in Shanghai—or just want to indulge your inner child—consider a visit to Zotter Chocolate Factory, an outpost of the Austrian brand. There, you’ll watch a film to learn how chocolate is made, see the factory in action, and enjoy all-you-can-eat chocolate tastings. Save time waiting in line by pre-booking your ticket online.
98Reviews2Q&A
Traveler rating
  • 81
  • 12
  • 3
  • 1
  • 1
Traveler type
Time of year
Language
Selected filters
  • Filter
  • English
BLTurpin wrote a review Dec 2020
Shaker Heights, Ohio930 contributions169 helpful votes
+1
Friends and I visited the Zotter Museum on Christmas day. It was a lovely experience, but not what I expected. I'll try to clarify a few things so that visitors understand what to expect. "Factory" - First, despite the title of this entry, the Zotter facility is not a factory. There is no manufacturing or processing of chocolate in China. Chocolate bars are imported from Austria, then packaged and distributed for the Chinese market. The only "factory" is for display or for the chocolate bars that visitors might create and take home. Perhaps some quality control is done, and certainly there is a kitchen. But, it's not a large scale factory, just a small demonstration kitchen. "Chocolate Theater" - Advertised as a "chocolate theater," I find this term also misleading. Like many tours, the experience begins with a film. Guests are introduced to the Zotter family and their quest to source the best organic ingredients. The film follows the company founder, Josef Zotter to tropical growing regions. It introduces visitors to cacao farmers and explains how fair prices are paid to ensure the well-being of the farming communities. Altogether, it is a lovely film and serves as an introduction to the Zotter brand. Tasting Experience - The Zotter visit is primarily designed to be a tasting experience. Guests begin by learning about and tasting a cacao bean. That is followed by tastes of liquid chocolate which constitute the base of the bars. Visitors sample the chocolate bars themselves, then drinking chocolates, and finally the additional nuts/seeds/spices/ingredients which comprise the specialty bars. Think walnuts, hazelnuts, ginger, saffron, coconut, almond, chili, etc. There are plenty of visuals and information throughout the tour. So, in that sense the experience is a museum. But, overall it is a guided tasting tour. There are well over 200 chances to sample chocolates and ingredients, but no one samples everything. Most people choose a few and are not overwhelmed. The samples are tiny, just enough for a taste, so there is no need to worry about consuming too much or feeling unwell. The facilities are spotlessly clean and the staff very friendly. Our tour was in English. we were a group of 10 so we called ahead and were given a group rate. I heard that it may be cheaper to book online, but we didn't purchase tickets before arriving. The tour wraps up in the Zotter shop where guests can indulge in their favorite chocolate products. The Zotter brand is expensive, but the price is absolutely worth it. I lived in Europe for over 15 years and have had a lot of exposure to Italian, German, Spanish, Swiss, and Eastern European brands. Honestly, nothing tastes like Zotter. I was astounded at the difference. The Zotter milk chocolate won first place in international competition in 2015. in If you enjoy chocolate, don't miss the Zotter museum. The attraction is well designed and enjoyable, but the real treasure is the chocolate itself. Zotter is truly the finest chocolate I have ever eaten and I encourage you to taste the difference for yourself.
Read more
Date of experience: December 2020
2 Helpful votes
Helpful
Share
Alexa C wrote a review Sep 2020
Shanghai, China402 contributions30 helpful votes
Great experience. I was surprised i haven't heard of Zotter earlier, as i live in Shanghai. For the ticket price, you will have PLENTY of different styles, forms, shapes and flavors of chocolate. Including some mixes with alcohol at the end. Watch a movie about production, try choco beans, and literally, around 60 more different samples. As well as make your own artisanal sample of a chocolate bar. i was happy that i haven't had breakfast that day )))). It's a little bit difficult to find the entrance, as you have to walk through the mall . The factory is also opened for corporate events and training. We will hold one there in December as well. All ingredients are imported and organic. Quality is good. Souveniers at the end are somewhat pricey, i purchased samples for our team and paid over 450 Zotter is definitely on my list when i have to take people who visiting Shanghai out (together with TeamLab, Disneyland, and Madame Tusseau museum for kids). For the club in Shanghai, i still reccomend Bar Rouge for the view and Up Shanghai forhiphop dancing and casual atmosphere...and of course best shisha in town. For luxury experience: 4 seasons Pudong pool, Mister and Missis Bund restorant, Char bar for drinks with a view for adults. Have fun )
Read more
Date of experience: August 2020
Helpful
Share
sylvia s wrote a review Sep 2019
Shanghai, China14 contributions1 helpful vote
We have brought friends and family ranging in ages from 10-80 four times in the last year and everyone has a good time. It is a fun activity ( especially with teens) to do that gives you a break from the traditional chines tourist stuff. There are many chocolate samples to taste and iff you have people that have gluten, dairy or peanut allergies they can enjoy too because each sample is labeled if it has one of those items that is easy to read.
Read more
Date of experience: August 2019
Helpful
Share
Anita S wrote a review Aug 2019
Hangzhou, China26 contributions1 helpful vote
So educational and amazingly delicious😍 Husband loved it, kids loved it too! The guide, Sen, was knowledgeable and patient, really the best.
Read more
Date of experience: August 2019
1 Helpful vote
Helpful
Share
Robin K wrote a review May 2019
Seattle80 contributions67 helpful votes
For starters, this is not actually a factory, it's a "chocolate theater". Apparently that means you watch a video about the company starring the founder, who has a quite cheesy sense of humor, then go on a tour with a guide who talks a bit about chocolate making and then guides you into areas with lots and lots of samples. This isn't exactly for the true chocolate aficionado, because that's not what Zotter does, they do fun, creative fillings and other chocolate products, and that's what this "theater" shows off. But it's lots of fun and you do get a rather exceptional amount of samples to taste. Also, be aware the building is at the back of some sort of outlet mall and isn't near a metro stop. Take a taxi or enjoy the perfectly pleasant 20-min walk from the nearest stop. Maybe even go shopping afterward.
Read more
Date of experience: April 2019
3 Helpful votes
Helpful
Share
Previous