China Highlights Shanghai
China Highlights Shanghai
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About
China Highlights is about Discovery Your Way. No groups, No flags, No fixed dates. You can see the parts of China that interest you most, on your dates, with your own personal driver and guide. We work with you to create your very own unique trip. Every China Highlights trip is designed to your interests, with 1-1 help from your own dedicated China specialist, every step of the way! We’ve been building our team for over 19 years and dedicated to ensure you receive quality service.
Shanghai, Shanghai Region, China
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
1,547 reviews
Excellent
1,427
Very good
101
Average
11
Poor
5
Terrible
3
Jeffrey E
Palm Beach Gardens, FL2 contributions
Feb 2025 • Couples
My wife and I, along with another couple who are friends travelling with us on a 46 day trip throughout Asia, spent a couple of days in the Shanghai area in early February. It was our first visit to this amazing city and we were anxious to make the best use of our time there and the key to that was finding the best local tour group to help us arrange a schedule that fit with our interests. We were fortunate to get in contact with Virginia Fu of China Highlights who was especially helpful in working with us to arrange two days of private tours and transportation for us both in the Shanghai city as well as in the fascinating ancient water town of Zhujiajiao. China Highlights operates throughout China and is the best at what they do. Virginia connected us with Zhou Song (Jason) as our tour guide for both days as well as a beautiful and spacious transport van for us with a great driver. We could not have hoped for a better guide. Jason is very smart, personable, highly knowledgeable not only about China and the places we visited, but also about the world generally. He speaks English perfectly and was efficiently able to get us in the most interesting places and make the best us of our time consistent with our particular interests. When we ran into a few local challenges with visa issues, things we wanted to buy or currency issues, Jason was able to solve every challenge quickly and easily. Virginia Fu, China Highlights and Jason (Zhou Song) were all a pleasure to tour with. We could not have asked for more and can not recommend more highly China Highlights for anything you might want to do in China. If you have the chance to travel to Shanghai, ask for Jason (Zhou Song) and you will be glad you did! We only wish we could have taken him with us on all our other stops throughout Asia!
Written February 4, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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1 contribution
Oct 2024 • Couples
We arrived in Shanghai on 30 Oct 2024 to the announcement that Shanghai would be hit by a severe typhoon on 1 Nov. But that did not faze our wonderful guide, Winnie! She reorganised our itinerary to max the time we had before the typhoon arrive which would have stopped all activities. Meeting us at 8.30am, she whisked us to Shanghai Tower - so that we could beat the morning crowd to get up to the observation deck on the 118th floor and take in the breath-taking view before the rolling fog reduced all visibility! Lunch was a v delicious meal of local treats at a famous local bistro after a tour of the Shanghai Museum. Winnie was so thoughtful, she even bought us a green bean soup each for us old folks to hydrate ourselves through the afternoon. Plus - a very pretty pumpkin pastry to celebrate Halloween! We spent the afternoon walking along the Bund with Winnie explaining the history and significance of the different buildings and a tour of the French Quarter after that. All these could not have been done the next day when the typhoon brought gusty wind and heavy rain. Because of Winnie's initiative and hard work on 31 Oct, we got to see the Shanghai we came to visit! Kudos to you, Winnie!
Written November 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thanks for sharing how your time went with us. We're glad that you were not faxed by the typhoon, and were able to make the most of your visit. We're glad that you found Winnie to be very thoughtful to help make memories for you, especially by giving you a pumpkin pastry to celebrate Halloween. These small gestures do make a trip meaningful and unforgettable.
Customer-care Team
Written November 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
P C
California17 contributions
Dec 2024 • Family
As I was planning our 2nd trip to China, I knew I wanted to book with China Highlights again. In my opinion, CH is a honest & trusted travel tour company. Our travel advisor, Chandler Wang was professional, friendly, a joy to work with & knowledgeable about the cities we wanted to tour & always responded in a timely manner, even after hours due to a 16 hour time zone difference from the USA. CH provided the transfers from Hong Kong Disneyland to Kowloon & Zhuhai, as well as booking all the air, train, hotel, airport transfers for the rest of our itinerary. All of our guides and drivers have always arrived early. Jackie was our friendly airport transfer guide to HKG and did not hesitate & go out of his way to help pick up a hoodie left behind at our hotel. Our guide Nancy in Guangzhou was a very informative guide from the views of the Canton Tower to the Pearl River Cruise. Lulu in Hangzhou was extremely knowledgeable about the Former Residence of Hu Xueyan, West Lake, Ancient Village Wuzhen Watertown, Dragon Well Tea Plantation, & we happen to learn about ancestors from the Northern Song Dynasty. Lulu went above & beyond & took us to a Chinese pharmacy to buy a needed cold/cough medicinal remedy. In Shanghai, Johnny has a wealth of information about the Shanghai Tower, Huangpu River Cruise, Yuyuan Garden, & The Bund. Thank you Jackie, Nancy, Lulu, & Johnny; we had a fantastic & memorable experience & learned so so much from each of you that exceeded our expectations. I highly recommend asking for Chandler Wang & booking with China Highlights!
Written December 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cj m
5 contributions
Nov 2024 • Friends
Kris was so much fun, sharing his enthusiasm for his city & making adjustments to the itinerary to give us the best time possible. The places we visited were not typical “ big city” sites. We saw breathtaking gardens, intimate villages for shopping and had fun water adventures. The biggest surprise was to watch the city light up as the sun went down. I was not expecting much from our visit to Shanghai, but it ended up being one of my favorite stops on our 3 week trip to China.
Written November 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're glad you had a great time with Kris, and that he adjusted the itinerary to work best with you and in the timeframe. Shanghai has a lot to offer and explore, and glad that this was your favorite stop.
Written December 14, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhonda123itsme
San Miguel de Allende, Mexico516 contributions
May 2024 • Couples
Mr. Kris is a remarkable and extraordinary tour guide!
Late in the evening, we arrived via airplane from Guilin to Shanghai, where we were warmly and enthusiastically welcomed by Mr. Kris and then taken to the Wanda Reign Hotel.
It is evident that Mr. Kris is passionate about his role as a tour guide; he is organized and punctual, cheerful and patient, communicates well, has good listening skills, is very outgoing, and is flexible, especially about time changes in the itinerary. For example, at our prompting, he offered suggestions for evening cultural performances and then immediately proceeded to purchase the tickets online for us to attend the Shanghai ERA Theatre for the best Shanghai Acrobatics Show at evening at 7:30 pm before our return flight to Miami.
Mr. Kris is a great storyteller. He’s able to present historical information in an engaging, interactive, and entertaining way. He has a deep knowledge of China, answering questions from modern real estate development to the attributes of his hometown, Shanghai.
We thoroughly enjoyed the one-day packed itinerary, which included the Shanghai Tower, the Yuyuan Gardens in old Shanghai, discovering a Bagel Restaurant (!), people watching in the French Quarter and then the added ERA Theater for the best Shanghai Acrobatics Show.
We spent a full day with Mr. Kris as our tour guide. He is a true joy to be with and will forever be imprinted in our memories of time spent in Shanghai.
Late in the evening, we arrived via airplane from Guilin to Shanghai, where we were warmly and enthusiastically welcomed by Mr. Kris and then taken to the Wanda Reign Hotel.
It is evident that Mr. Kris is passionate about his role as a tour guide; he is organized and punctual, cheerful and patient, communicates well, has good listening skills, is very outgoing, and is flexible, especially about time changes in the itinerary. For example, at our prompting, he offered suggestions for evening cultural performances and then immediately proceeded to purchase the tickets online for us to attend the Shanghai ERA Theatre for the best Shanghai Acrobatics Show at evening at 7:30 pm before our return flight to Miami.
Mr. Kris is a great storyteller. He’s able to present historical information in an engaging, interactive, and entertaining way. He has a deep knowledge of China, answering questions from modern real estate development to the attributes of his hometown, Shanghai.
We thoroughly enjoyed the one-day packed itinerary, which included the Shanghai Tower, the Yuyuan Gardens in old Shanghai, discovering a Bagel Restaurant (!), people watching in the French Quarter and then the added ERA Theater for the best Shanghai Acrobatics Show.
We spent a full day with Mr. Kris as our tour guide. He is a true joy to be with and will forever be imprinted in our memories of time spent in Shanghai.
Written May 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thanks for taking the time to write and share how you have found the service provided to you by Kris. We're very encouraged by your feedback on him to know that he is passionate about his role as a guide and very professional to ensure that you have a memorable time.
Customer-care Team
Written June 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annissa
Singapore, Singapore6 contributions
Dec 2024 • Family
We had a fantastic experience with China Highlights. Initially, our trip was planned for December 2023, but due to ongoing COVID-19 restrictions, we rescheduled for December 2024. Throughout the year, our tour consultant, Liberman Li, was instrumental in making multiple itinerary adjustments. Our 9-day Beijing/Shanghai trip was meticulously organized, allowing for a relaxing experience.
In Beijing, our guide Thomas demonstrated exceptional professionalism and linguistic skills. Although we encountered a minor setback when my daughter dropped her phone, Thomas promptly retrieved it. He also facilitated our train station transfer, ensuring a seamless experience.
In Shanghai, we had two guides, Martin and Sean, who accommodated their schedules to provide a smooth experience. While there was a brief confusion regarding our hotel accommodation on the final night, it was quickly resolved.
Overall, we thoroughly enjoyed our trip and gained a deeper understanding of Chinese culture. We would undoubtedly use China Highlights for future trips and recommend them to friends.
In Beijing, our guide Thomas demonstrated exceptional professionalism and linguistic skills. Although we encountered a minor setback when my daughter dropped her phone, Thomas promptly retrieved it. He also facilitated our train station transfer, ensuring a seamless experience.
In Shanghai, we had two guides, Martin and Sean, who accommodated their schedules to provide a smooth experience. While there was a brief confusion regarding our hotel accommodation on the final night, it was quickly resolved.
Overall, we thoroughly enjoyed our trip and gained a deeper understanding of Chinese culture. We would undoubtedly use China Highlights for future trips and recommend them to friends.
Written January 19, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JMZook
Chicago, IL21 contributions
Nov 2024 • Couples
We had a great day 1 with Sophie exploring Shanghai from the tallest buildings along the river, the Bund, old town and French concession areas. She introduced us to history, culture, and her family/friends for a true personalized experience. We extended to day 2 to visit the water town - highly recommend getting out of the city to see the canals, rivers, gardens, and temple. We will definitely contact Sophie next time we visit Shanghai!
Written November 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your feedback on Sophie.
Written November 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lcreview2019
West Sacramento, CA3 contributions
Nov 2024 • Couples
My husband and I enjoyed a few days in Shanghai. Our local tour guide, Kris, was great - he was accommodating and flexible with the itinerary, allowing my husband to spend ample time enjoying the Chinese Stock Market Museum while ensuring that I could enjoy old town Shanghai. Kris also took us to try local cuisine, and we really liked the food! Shanghai is one of our favorite places!!
Written November 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thanks for letting us know that you and your husband enjoyed your few days in this region. We're glad that you also liked the local cuisine. You must come back again.
Customer-care Team
Written November 4, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chrisy23
Singapore6 contributions
Nov 2024 • Family
Peter was our transfer guide and made a great first impression with his warm smile and excellent care during all airport transfers. He even thoughtfully brought matches as requested by our Guilin guide, showing great attention to detail.
Mulan led us on a one-day tour of Shanghai city and was flexible in adjusting the itinerary to ensure our twins, visiting Shanghai for the first time, could experience more of the city. However, her walking pace was a bit fast, and we lost our elderly parents twice. A slower pace would have been better for them.
Overall, both guides were helpful and professional, making our time in Shanghai enjoyable. With some adjustments, Mulan’s guidance could be even better for families with elderly members.
Mulan led us on a one-day tour of Shanghai city and was flexible in adjusting the itinerary to ensure our twins, visiting Shanghai for the first time, could experience more of the city. However, her walking pace was a bit fast, and we lost our elderly parents twice. A slower pace would have been better for them.
Overall, both guides were helpful and professional, making our time in Shanghai enjoyable. With some adjustments, Mulan’s guidance could be even better for families with elderly members.
Written November 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thanks for your feedback on your tour with us. We value your input and will ensure that more training will be provided to ensure our guides provide better service for groups of all ages to take in their needs and interests.
Customer-care Team
Written December 14, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camila D
San Francisco, CA1 contribution
Nov 2024 • Family
Our recent trip to Shanghai was made extraordinary by the exceptional service provided by China Highlights. The entire experience, from booking to the final day, was seamlessly organized. Their attention to detail, prompt communication, and commitment to customer satisfaction are unparalleled.
A special shoutout to our tour guide, Kris. His knowledge, enthusiasm, and dedication to ensuring our comfort were truly commendable. He effortlessly guided us through the city's iconic landmarks and hidden treasures, sharing captivating stories and insights along the way.
Beyond his expertise, Kris's friendly and supportive nature made us feel welcomed and well-cared-for throughout the entire trip. He was always attentive to our needs, ensuring that everyone in our group had a comfortable and enjoyable experience.
We highly recommend Kris to anyone visiting Shanghai. His passion for the city is contagious, and he has a unique ability to create a memorable and personalized experience for each visitor.
A special shoutout to our tour guide, Kris. His knowledge, enthusiasm, and dedication to ensuring our comfort were truly commendable. He effortlessly guided us through the city's iconic landmarks and hidden treasures, sharing captivating stories and insights along the way.
Beyond his expertise, Kris's friendly and supportive nature made us feel welcomed and well-cared-for throughout the entire trip. He was always attentive to our needs, ensuring that everyone in our group had a comfortable and enjoyable experience.
We highly recommend Kris to anyone visiting Shanghai. His passion for the city is contagious, and he has a unique ability to create a memorable and personalized experience for each visitor.
Written December 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
We appreciate the time you have taken to write and share your experience. We're very encouraged by your feedback on Kris who personalized your experience and gave you a memorable time.
Customer-care Team
Written December 14, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How do I go about engaging this service? I'll be in Shanghai on 24-28 Aug.
Written August 15, 2024
Go here China Highlights website and you can contact them. They will respond within days.
Written September 16, 2024
walkiria v
Santiago, Chile
hola su viaje a china fue con la empresa china highlights ? No conozco esa agencia, me gustaria si pueden contarme tu experiencia , cumplieron con lo ofrecido?
Written December 4, 2023
Hola estoy buscado un tour privado para tres personas para el 1 de mayo en Shangai, agradezco sus opiniones y ayuda
Written April 29, 2019
Hi there
Please let us know what kind of tour you would like in Shanghai - private tour or small group (mx 6 people). As May 1st is tomorrow and a public holiday, it will be very busy and crowded. We suggest that you call us directly to make any bookings or inquiry at or check our website for China Highlights
Tel: +86 773 2831999 (24h)
Inside China: 0773 2831999
Written April 30, 2019
I would like to know the best way to get from central shanghai to the cruise terminal.
Written August 21, 2018
Hi there
It takes about 1 hour from the Bund area to Shanghai Wusongkou port. Cost is japproximately CNY 100 by taxi.
We could also arrange private transfer with driver guide only. Price range is from US$33-48 per person, depended upon number of travelers with you.
Please let us know if you need assistance for a private driver/guide for the transfer.
CH Customer-care Team
Written August 22, 2018
salshuynh
Los Angeles, California
I am looking for Shanghai Pudong International Airport (PVG) transfer for 5 people to Hyatt Place Shanghai New Hongqiao 2799 Huqingping Highway, Qingpu District for Oct 29, 2018 (U.S. flight lands 16:20). Also, heading back to PVG on Oct 30, 2018 (flight to Chengdu leaves at 08:10). How much is 1 way? How much is round-trip?
Written July 7, 2018
Transfers were included in our China highlights package - it included a driver and a guide to get you through check-in and to security.
Written July 7, 2018
In my review, I would like to correct the name of our guide in Guilin.I will take this opportunity to thank Hai Mei, our Guide in Guilin. A young Lady with an infectious smile and so compassionate. My wife has problem to walk at a strecth. Mei was always with her, very patient and encouraging. Travelling with Mei in Guilin, Longsheng and Yangshuo was a pleasure. Patiently she would walk with us at Daxu ancient town and Longsheng Jinkeng rice terraces explaining humbly, yet you could sense the pride, the history of the area and the culture.
Written June 25, 2018
Hi there, I am in Shanghai for a day on 1 Jan 2018. Is there a day tour I can do that you can offer? Thanks
Written December 30, 2017
ChinaHighlights offers day tours at reasonable prices.
Good logistics - pick-up and drop-off at your hotel.
Tour guides are more of a babysitter/manager - they don't really offer much explanation or insight into what you are seeing.
I would try to see
- Former French Concession
- ride the Huangpu river cruise at dusk (combo of day and evening sights)
- Yuyuan Garden
- Urban Planning Museum (see the city model and skip everything else)
Written January 8, 2018
Hello. I WROTE A REVIEW & download several photos. I can find neither. Please inform me as to why they can’t be found on this site. Thank you
Rowan Rennie
SHAWNEE , OK
Written November 25, 2017
Possibly there is a delay while your write-up is being reviewed and approved. Until you receive an email stating that your review has been published, it will not be available for viewing.
Looking forward to reading your comments. I have held off reviewing China Highlights as a company as the review will be mediocre at best.
Written November 26, 2017
Agradeceria si me pudierais pasar en contaco -email- de algun guia en español para la ciudad de shanghai, ya se el contacto del guia particular o de la agencia que os lo haya proporcionado. es apra guia privado, no escursiones en gurpo. gracias
Written July 22, 2017
Hallo. Ich war auf der grossen Mauer in Beijing und nicht in Shanghai.
Written July 26, 2017
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