Shanghai Jiangnan Silk Museum

Shanghai Jiangnan Silk Museum

Shanghai Jiangnan Silk Museum
3.5
About
The Silk Museum is an educational tour of the entire process from growing and feeding the silkworms to collecting the silk threads and the factory production of silk textiles. Quality silk bedding and products may be purchased here.
Duration: 1-2 hours
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles177 reviews
Excellent
34
Very good
61
Average
48
Poor
15
Terrible
20

Jennifer432
Sydney, Australia8 contributions
3.0 of 5 bubbles
Sep 2015 • Couples
Our Travel-Asia tour took us to the Jiangnan Silk Museum where we had a 15 minute talk about silk making. Then we spent an hour and a half in the shop. We bought a silk duvet with a silk cover which cost all up, $850 Australian dollars for king size. Big shock when we saw our credit card statement. To make matters worse, the duvet won't stay in place in the cover, even with the ties in the corners and it is extremely difficult to get it looking good on the bed, also it slips off the bed during the night. I would advise only buying the duvet and using a regular cotton cover.
Written October 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David R
Cedar Rapids, IA116 contributions
3.0 of 5 bubbles
Mar 2016 • Solo
The tour walks through the silk production process showing the life cycle of the silk worm then moves to actual functioning equipment which demonstrates how the silk strand is unwound from the cocoon in modern days or how the cocoon can be spread. After the tour there is pressure to buy high quality silk products such as bedding, shirts, pajamas, and robes. Great if you are looking to buy but a pain if you just want the history.
Written March 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wilister
Austin, TX46 contributions
3.0 of 5 bubbles
Visited China in 2009 and now an expat in 2012. This place is good for the curious about silk production in China. I visited the one in Suzhou in 2009 and I will say that one is better than this one. Regardless, if you are in Shanghai and cannot make it out to Suzhou the spiel is the same just not as big. The store prices are all the same and much cheaper than what you would get in the West. The silk comforters are a great buy, the duvets are a different story - they are a bit on the pricey side. If you just want a comforter you can always get a cotton duvet and save yourself some money. Overall it is a pleasant experience and you can feel confident that you are getting real silk and not polyester made to feel like silk. You can try bargaining but you probably will not get very far but they will throw in some cheap scarves to appease your bargaining savvy.
Written June 9, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

drcozy
36 contributions
5.0 of 5 bubbles
May 2020 • Friends
I visited Shanghai back in 2015. I was making up my bed and thought Damn I still love this comforter after 5 years. It was expensive. I still have never seen or felt anything like it anywhere state side. If you are short on $$. Buy those silk pillow cases. That was the "biggest bang for your buck". You will never need a scarf on your head at night. Easy to travel with too. If you buy the sheets, duvet, comforter, and put the PJs on. Becareful when getting into your bed. You will slide right out of your bed....
Written May 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Avi_shan_13
Zurich, Switzerland8 contributions
1.0 of 5 bubbles
May 2013 • Couples
After a fast and very short explanation of silk, they took us to the retail store. The price was very reasonably. I checked the quilt if it is real silk inside, and it was. I was also sure that such a registered place would never cheat. I hadn't chance to proof whats in the pillow cuz they had been in a vacuum pouches and without zipper. When came back home and opened the vacuum pouches I felt that it is not same quality like the quilt. I have torn it immediately and it was not 100% silk it was 100% Polyster !!!! I am really angry because I trusted them. When I go back to Shanghai...!
Please beware!!!!!!!!!
Written May 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ChrisandMick60
Montaren-et-Saint-Mediers, France558 contributions
1.0 of 5 bubbles
Apr 2012 • Couples
We asked not to be taken here but it fell on our guides deaf ears. The museum consists of about 3 old hand operated machines that are used only when tourists are brought into the foyer. After about 5 minutes of explaining the process, which we already knew from visits to other silk factories, we were ushered into an enormous sales area. Here you are effectively forced to follow the sales person around rows upon rows of extremely expensive items that we had no intention of buying. The sales people were absolutely amazed that we didn't want to buy a single item. There must have been about 20 sales assistants trying to get our attention as there were no other customers at all. We would suggest that if you do end up being taken to places of this nature, jade and pearl factories etc, that you don't want vist, to avoid the unpleasant atmoshphere created just refuse to enter them and stay in the taxi or car. Some of the sales people can be extremely aggressive and unpleasant.
Written May 29, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

joseewk
Ottawa, Canada2 contributions
1.0 of 5 bubbles
Nov 2013 • Family
Do not buy the pillows from this place. They are polyester-filled. I wish I had read the previous reviews on your site. Another reviewer was disappointed just like I was when I realized that the pillow I bought on November 7, 2013 was filled with polyester. I paid $50 for it, way too much for a polyester-filled pillow. I thought also that such reputable store will never cheat their customers. I was wrong. If you check on their website, they don't sell pillows online because they know they can get caught. The sad part in all this, they get away with it all the time and they keep cheating the tourists. Hopefully the reviews will make lots of people to be careful when they go to China. Buyers BEWARE!!!
Written November 30, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SHIPSPOINTBELLE
Vancouver Island, Canada58 contributions
1.0 of 5 bubbles
Sep 2017 • Couples
We visited the Shanghai Waima Wharf Silk Museum as part of a China Star tour out of Vancouver BC. The "museum" tour was interesting, enjoyable, informative and we were subsequently taken to the STORE. We were told that this is the PREMIER place to buy "trustworthy quality" silk products. Originally we were only going to purchase 2 pillows, but were told their duvets were on sale. Additionally, they said if we purchased a duvet they would include a duvet cover and sheet set for free. We decided that the price which they quoted was fine for the package. SO, we paid and were told that they would vacuum/strap the items into a manageable package and to pick up our package at the entrance on our way back onto the tour bus. Once the package is banded YOU CANNOT CHECK that everything is inside and you have to take it on faith that it is. Blithely, we carried our package home only to discover that the PILLOWS WE PAID FOR ($100US), were missing. The fitted sheet was NOT fitted but flat. So, the price with the pillows missing was $100 US too much. We sent the Silk Museum an email with a copy of our receipt, as per their instructions (receipt only in Chinese) and asked for them to send us the 2 pillows by free shipping OR a refund on our credit card and they said they were looking into it. We sent another email asking about our issue and again nothing. We didn't hear back from them. We complained to our tour company, who had another tour going in a week with a copy of our receipt and they said they would straighten it out and bring back our pillows. WELL!!! in short order we received a nasty email from the Shanghai Museum telling us that IF we pursued this any further THEY WOULD TAKE LEGAL ACTION AGAINST US???? EXCUSE ME??? The other "issue" was that we went upstairs with the same sales woman who sold us the bedding and we told her we needed a couple of modestly priced scarves as gifts. She led us to a rack with the right price where SHE took off a couple of lovely scarves and told us the price and we said we would take them. When we got to the cash register, we were told they were TRIPLE the price so we backed away from that purchase but we left on a sour note.
Written November 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BronxGirl0103
Dallas, TX7 contributions
1.0 of 5 bubbles
Jun 2014 • Business
We were on a Uniworld tour that took us to this rip off site. First of all it is not really a museum but a store trying to rope tourists into buying their products. The tour is there for a limited amount time and you get caught up in the atmosphere. We bought a king size duvet cover, pillow shams and the silk insert to go with it. The items were shipped to our home in Dallas. When we opened the package the quality of the items was poor to say the least. We have tried to put the transaction in dispute with our credit card company but they said we had to return the goods first. We have been going back and forth with them since August. We have done so and it has been a month and no credit has been applied to our account. The people there were uncooperative and seem to think that the longer it takes them the more likely we will forget about the matter. We're talking serious money here and I will not forget about a $1000 US. Stay away from buying there.
Written February 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wayne122
Bendigo, Australia12 contributions
2.0 of 5 bubbles
Apr 2016 • Couples
As part of a recent tour of China we visited the Shanghai Silk Museum where we saw displays and had the opportunity of purchasing silk products. Despite the price we decided to purchase a silk king size comforter/doona cover, pillow cases and a silk doona to match. We were shown the chosen fabric cover on display that we wanted and outlayed 4260 RMB which is about $950AUD. They obtained our product from stock on the shelves and offered to pack/compress it so that it would be easy to carry.
On return to Australia we opened the goods and found that the comforter/doona cover had a join in the fabric in the middle on both sides. The biggest disappointment was that the fabric pattern was not matched at the join and it looks very second rate and very poor workmanship.
What we inspected did not have any joins. We believe that this is deception and very dishonest way of dealing with the consumer. We have sent numerous emails to the company and despite the promises of Tommy King nothing has eventuated and they now appear to be just ignoring us and this issue. Please be very careful when dealing with this company and always open any product you may buy and keep a good eye on it as it is packed for you.

Tommy King says how honourable they are, well I totally disagree.
Written May 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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