Tian Hou Silk Factory
Tian Hou Silk Factory
3.5

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles120 reviews
Excellent
25
Very good
46
Average
28
Poor
6
Terrible
15

Bottomshelfhockey
Richmond, Canada8,971 contributions
3.0 of 5 bubbles
May 2016 • Couples
We came here as part of our tour itinerary with Sinorama Holidays.

As previously reported by other reviewers, the first 30 minutes was interesting – the stages of the silk worm, how the silk is gathered / harvested, spinning & manufacturing process, how duvets are made and the advantages of silk over other materials (sales pitch), etc.

After the 30 minute “silk 101” lesson, you have a chance to buy your duvets, duvet covers, pillows and pillow cases. Your pillow and duvet purchases are vacuum packed leaving your bulky purchase with a small “footprint”.

We paid 1,880 yuans for a lightweight queen size duvet (780 yuans), 2 pillows (580 yuans) and 2 pillow covers (520 yuans). I have posted a photo of the price list so you can do a price comparison before buying. The photo also shows the duvets’ sizes.

The lightweight duvet weighed in at 2 kilos (4.4 pounds). Our rationale for buying the lightweight (as opposed to the 2.25 or 2.5 kilos) was that where we lived it wasn’t that cold and you can add a layer if it is too cold but you cannot “de-layer” a medium or heavy weight duvet if it’s too warm.

For every 800(?) yuans spent we were “given” 2 silk scarves.

After you have completed your transaction (or not), you will be taken to another showroom where there is much larger showroom that sells everything made with silk – shirts, dresses, underwear, scarves, etc.

Here are my comments concerning this “attraction”:
• We spent an equal amount or more time at the silk store as some of the major attractions we visited during our 15 days.
• As to the pricing and quality, I can only accept what the salesperson is telling us. I find it hard to believe that the consumer would be deliberately ripped off by the company knowing it has a reputation to uphold. I can’t say we got a good or bad deal buy my spouse seems to think it is a good deal.
• Nevertheless, it is caveat emptor – buyers beware. Please do your research at home before you buy.

For me this is not an attraction but more of buying stop. Nonetheless, the first 30 minutes of the tour was interesting.

I would give it an average rating – 3 out of 5.

Notes and Tips
• Lots of people in our tour group bought duvets & duvet covers.
• There is a discounted section – for discontinued items.
• If you’re not into browsing or shopping, there is a small rest area by the store exit where you can buy beverages.
• After our Tian Hou Silk outlet tour, we visited the Bund, Nanjing Road, Yuyuan Shopping Bazaar and the Jin Mao Tower. See my reviews to follow.
• Other “attractions” (factory tours) that we visited included cloisonné, pearls, jade, terra cotta warrior pottery and embroidery.
• We were on a Sinorama Travel 15 day tour that included a 5 day, 4 night Yangtze River cruise. Review of the cruise and vessel “Gold 8” is already posted on Cruise Critic website.
Written June 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valueformoneyandmore
Ottawa, Canada71 contributions
4.0 of 5 bubbles
Nov 2013 • Couples
We visited this as part of our tour. A beautiful store and an interesting short talk and presentation on silk. We had never heard of silk filled comforters (they call them qullts) but after seeing them and hearing about their advantages we bought a queen sized one. We paid 880 Yuan or US$146 which is a 25% discount over what I later found you can buy on the internet ($185-199 for Queen, 2.5 kilo). I thought the discount would be higher. A week later I passed a store in Sujhou not far from the Humble Administrator Garen with a similar product produced by Tainci something (Queen 2.5 kilo) and they quickly came down to exactly one quarter of the price - 220 Yuan. I am not sure if it was the same quality though. Maybe it was mixed with cotton. Anyways, my question is: is Tian Hou Silk Factory privately owned or can it legitimately be called a government store? And can you bargain? They say fixed price but I know that some people bargain in these stores and get large discounts.
Written November 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

urbanite88
Auckland Central, New Zealand803 contributions
3.0 of 5 bubbles
Nov 2017 • Solo
Went to this silk store as part of a shopping tour. I said I wanted to get a silk duvet cover to my guide and I think this must have been the closest place.
IMHO this is rather touristy. It’s described as a government silk factory but it seemed fairly commercial to me once inside. Not sure if government means ‘government tourist approved’ or something.

As mentioned by others there is an interesting explanation of silk manufacturing, then the factory guide proceeds to turn on the hard sell, shadowing you around the showroom pushing you to buy. Be firm as the prices are high. I know. I’m a shopper. $600-1000 for a silk duvet cover is on the high side even by western standards.

What possibly is good value are their silk quilt duvet inners. I got a king size one for 980 yuan. It’s probably cheaper than you can get back home.

When I got it out of the packing at home, it said ‘Grade 1’ on the tag. Not sure what that means. It’s definitely silk as there’s a zip and you can see the silk fibres inside. I bought a 'heavier' weight one, I weighed it and it was 2.64kg or 5.82lbs. So that’s including the cotton cover and the silk filling.

I have no idea if that’s a good price for that weight and grade. I live in a town with cool weather, looks a bit lightweight still - YMMV. I guess what is keeping these guys honest is reviews appearing on TA! Unfortunately most of us can’t know we are going to get taken there in advance and do the appropriate homework – at least I didn’t.

I purchased a couple of scarves and an embroidered bag which I now realise I could have got for cheaper elsewhere. In saying that, I found that any decent pure silk scarves in China were not rock bottom in price wherever you went and they started at 500RMB – for the ones I liked the most anyway...

Another thing to watch for at this store is if you pay by by credit card insist on the rate being in RMB. I found they had covertly ticked an option on the receipt when they put it through the till, to convert the transaction price to NZD and used an even crappier rate than my credit card company uses. Some 5-6% dearer than if it had been transacted in RMB :-/

I passed by the shop another day and saw a whole bus load of tourists waiting outside with duvet quilt purchases. I surmise in the summer, when it’s stinking hot in Shanghai, people end up going there and spending quite a bit of time shopping as it’s under cover with air con and the guide can sit comfortably in the cafe type area at the exit whilst people shop.
Written November 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nicollocin
Sydney12 contributions
5.0 of 5 bubbles
May 2018 • Couples
I found this place to be both educational and excellent value for money with their products. I bought a beautiful silk table runner for home and a scarf as a gift. Both are of of superb quality and very reasonably priced. I would have paid at least 50% more for the same or equivalent product in Australia.
Written May 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dennis0002
Herriman, UT645 contributions
2.0 of 5 bubbles
Sep 2017 • Couples
As part of a tour we visited this Silk Factory last September and as we went through the process of making silk items I thought that it was pretty informative and enjoyed it. After that we were sent into a room with comforters and a brief demonstration of how that they make the silk stretch into a large blanket. Then (Here comes the sales pitch) they took us over the the most expensive section where they were thousands of dollars, very pretty but I though overpriced. As we kept saying we didn't want to spend that much they kept showing up less and less expensive items. Finally we found a color pattern and set that we liked and was around $800 US dollars. We did purchase it and then were taken into the other room with silk everything. Lots of beautiful items from scarfs to jackets and pajamas. My wife found a few items but not as much as we would have liked to. Back to the comforter, this week we decided to put the comforter on our bed as spring is here. We inserted the silk into the comforter and when we tried to zip up the opening we found that the zipper is defective and will not zip closed. As we tried to put it on the bed it would only go on the top, it fits a queen size bed. I have been trying to find out how to contact the company to see if anything can be done with no luck. Good luck if you buy something from this location.
Written April 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R B
Fort Lauderdale, FL255 contributions
1.0 of 5 bubbles
Apr 2018 • Friends
After a very interesting introduction to how silk is produced, you are taken to the showroom to see the wonders of comforters and duvets. The prices and sizes are posted.Then you are brought to see the beautiful silk comforter covers in fabulous patterns and colors. No prices are posted. You ask the price and pick a lovely item. Beware!!! When you go to pay you are charged hundreds of dollars more than the agreed price. If you can't do the conversion and check carefully, don't buy anything. I went shopping in another room and let my husband pay. I didn't discover the problem until we were leaving for the airport the following day. Tian Hou's solution was to leave the items with the tour guide and trust them to remove the charges. We weren't trusting them again.
Written April 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

12iguasu13
Melbourne, Australia483 contributions
2.0 of 5 bubbles
Jun 2017 • Friends
Visited these premises as a group with Trip A Deal.
Expecting to see silk worms, spinning equipment and many people involved in the process of manufacturing silk products, you are in the tourist trap.
You are first directed to a room with two antique, l mean ancient machines which are unraveling cocoons ever so slowly.
Then, onto the next room, and WOW, displays of bedding, scarfs and other clothing with many people waiting for us all wearing white.
And, many bought silk products to be shipped home by the company.
Hope everyone gets what they have paid for.
Would have preferred to visit the silkworm museum we thought we were going to visit.
Written July 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R K L
Seattle, WA2,566 contributions
4.0 of 5 bubbles
Nov 2016 • Couples
The tour company and guides must do very well on the commissions from the Tian Hou Silk Factory. Judging from most of the comments and reviews, a fair number of us actually purchased items. This was clearly a tourist trap but we believe that good products were offered at decent prices. The several silk comforters we bought have been excellent in the hot and cold extremes for which they were intended. However, the expensive silk shirt purchased on a whim on the way out of the factory will probably never be worn! The introduction and explanation of the silk production process was very short but still interesting. All is fair in the world of capitalistic pursuits...even in Communist China.
Written October 31, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

aaron b
Nelson Bay, Australia123 contributions
2.0 of 5 bubbles
May 2017 • Friends
Visited this factory on a tripadeal tour. This was a informative section but on a whole it was a hard sell designed to sell overpriced silk to the tourist. We were herded and processed through like cattle. At one stage we were locked in a room with silk donas and pillows. It was like a Demtel add with classic but wait we will give you a free port. This continued for eternity. Members of the group were actually laughing and pretending to be tim shore it was that bad. Save your money. Several people who purchased items found that the weight was alot heavier than advised and nearly went over weight limits.
Written June 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nora L
Red Deer, Canada32 contributions
3.0 of 5 bubbles
Mar 2017 • Couples
As part of our Sinorama tour we learned about the silk process and it was very interesting. There was high pressure to purchase and we bought a set: duvet, cover, sheets and pillow shams. The store vacuum packed and wrapped the package for easy packing into our suitcase. The problem only arose when we got back to Canada and found that we only received ONE sheet. It was already an expensive purchase and this has made it even more costly. You can't be too cautious.
Written April 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 100

Tian Hou Silk Factory - All You Need to Know BEFORE You Go (2024)

All Shanghai HotelsShanghai Hotel DealsLast Minute Hotels in Shanghai
All things to do in Shanghai
Day Trips in Shanghai
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars