Waldorf Astoria Spa
Waldorf Astoria Spa
5
10:00 AM - 11:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
Write a review
About
The Waldorf Astoria Spa features an enticing selection of therapies and experiences focused on delivering visible results. Inspired by our iconic location on the Bund, the Spa embraces the local cultural influences through both simple and intricate details and healing practices, blended and enhanced by luxury product ranges selected from around the world. To ensure privacy and seclusion, each treatment room is equipped with a private steam room. Our Spa Suite ensures a luxury experience, designed and intended for pure pampering.
Suggested duration
1-2 hours
Suggest edits to improve what we show.
Improve this listing

Top ways to experience nearby attractions

The area
Address
Neighborhood: Fuzhou Lu (Fuzhou Road)
How to get there
  • East Nanjing Road • 9 min walk
  • Yuyuan Garden • 10 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
292 reviews
Excellent
289
Very good
2
Average
1
Poor
0
Terrible
0

Sarebi
Campi Bisenzio, Italy71 contributions
Business
I was in Waldorf from 10 to 18 March and I had a great stay.
Everyone supported me with availability and I suggest this location for holiday or business.
They have a lot of services and they are always to your disposal to allow you a perfect experience.
Written March 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

willem980
Köln, Deutschland7 contributions
Couples
Well done Prisy and team at the Waldorf Astoria Spa - from the arrival to the treatments until departure - an oasis to revive oneself #hospitality#spa#no.1#waldorfastoria#oasis#shanghai#luxury#magicmoments#pursuitofexcellence#valmont#aromatherapy#simplythebest
Written June 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christine T
Illinois18 contributions
Solo
I regularly get massages and an hour with Danny on just my feet was pure heaven. Service is perfect and slow paced, which I found relaxing.
Written April 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Adrián d
Mexico City, Mexico13 contributions
Solo
I was excited to visit this spa since I saw it was #1 on TripAdvisor and it had 66 reviews, all five stars!!

My phone wasn’t working and so I wrote them an email asking for the menu and if they had an opening, they replied quickly and so I booked my appointment. I arrived 15 minutes ahead of schedule and the whole interaction with the receptionist/consultant was great. She made some recommendations and I agreed to get two different services, massage and facial.

I was offered to get in the steam room and take a shower prior to my services, and that was quite relaxing. My masseuse was super nice, chatty, which I liked, although it was hard to understand her. Usually this is not a problem, I like it when people are making an effort to communicate with me in English, particularly since I speak no Chinese! But this time things got quite confusing because the whole thing was supposed to last 170 minutes and in the end it was about 110. The receptionist tried to explain that the masseuse had told me that she could “combine” the two services to make things shorter and I supposedly agreed. I tried to explain that I actually hadn’t understood when she explained that, but that in any case I could see that some time could be saved, but not an entire hour! She claimed that this was because she applied some facial mask and while the product was left to work on the skin she did something else. Again, 60 minutes of time saving seem like a scam to me, especially since the whole facial treatment was 80. Also, in my experience, when products are left on the face to work, the consultants just do a foot or neck massage or something else.

At the cashier, after a long-winded argument, the receptionist offered to give some discount which I thought was insufficient. I believe the right thing would’ve been to charge for services 110 minutes. I understand this is quite subjective and that this was a misunderstanding, but I honestly feel the whole experience could’ve been avoided or, even after the fact, handled better by the staff.

Other than that, the services were good but not exceptional by any means. Not that I come to Shanghai often, but if I do, I will unfortunately not return to this spa.
Written August 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JessicaZhang
1 contribution
Solo
It was the best massage treatment I've ever had. It rejuvenated me. The therapist was professional and well trained. I will be back for sure.
Written February 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Flowflowflow
Shanghai, China35 contributions
Solo
Biz trip in Shanghai and had a long week of social drinkings.. I felt that my skin was getting dehydrated and decided to have a facial treatment at Waldorf on the bund. They use Valmont product from Switzerland which I could feel my skin could quickly absorb during the treatment. The technician Amanda’s massage technique was nice and soothing that I was totally refreshed after the treatment!
Written December 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

serena0928
Shanghai, China1 contribution
Solo
Definitely coming back again! Good place to be away from the crowd, I had a relaxing treatment. Everything is alright.
Written June 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Roy W
8 contributions
I thought it's one of the most luxury hotel at Shanghai! It's face to the LuJiaZui district. Have a good view of Jin Mao Tower, Shanghai Center..It's the most beautiful city skyline of Shanghai. All things in this hotel is absolutely 5 stars wold class standard..
Written May 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

calicohong
Shenzhen, China2 contributions
Friends
It was a very pleasant experience here. The hotel is right beside the Bund, very central location. The staff are very sweet and helpful. And I came here for Valmont products, awesome experience.
Written March 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ktky1017
Singapore, Singapore2 contributions
Solo
Have been to the spa multiple times during stay in Shanghai. Great atmosphere, great treatment & great service! If you are not sure what treatment to do, the team will provide suggestions. Must try! Reason why they deserve the Forbes Award
Written January 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 24
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing

Waldorf Astoria Spa (Shanghai) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Waldorf Astoria Spa

Waldorf Astoria Spa is open:
  • Sun - Sat 10:00 AM - 11:00 PM