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Huntsville Visitor Information Center

Closed Now: 9:00 AM - 5:00 PM
Open today: 9:00 AM - 5:00 PM
Review Highlights
Madison County Nature Trail

My wife and I took her sister and brother-in-law for a visit to the Nature Trail and they... read more

Reviewed 1 week ago
gkkirksey
,
Huntsville, Alabama
via mobile
Friendly staff, lots of information about things to do

This is one of the better information centers that I have been too. Very clean, staff was friendly... read more

Reviewed 4 weeks ago
765CathyS
,
Milwaukee, Wisconsin
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Traveler Overview
  • Excellent85%
  • Very good12%
  • Average3%
  • Poor0%
  • Terrible0%
Travelers talk about
“duck”(18 reviews)
“scavenger hunt”(11 reviews)
About
MAKE IT YOUR FIRST STOP! While in the Huntsville/Madison area visit one of area Visitor Centers for information, discount attraction, sports, arts & entertainment coupons.
Closed Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Contact
500 Church St NW, Huntsville/Madison County Convention & Visitors Bureau, Huntsville, AL 35801-5548
Website
+1 256-533-5723
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Reviews (145)
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1 - 10 of 142 reviews
Reviewed 1 week ago via mobile

My wife and I took her sister and brother-in-law for a visit to the Nature Trail and they thoroughly enjoyed it. The trail is an easy walk with several interesting things to stop and see along the way. On this day, the water in the...More

Date of experience: October 2018
Thank gkkirksey
Reviewed 4 weeks ago

This is one of the better information centers that I have been too. Very clean, staff was friendly and helpful, lots of information. This place also had one of the cleanest (and best smelling) ladies room. After a day of traveling and some questionable rest...More

Date of experience: January 2019
1  Thank 765CathyS
Reviewed 4 weeks ago

Stopped in to get information on the duck scavenger hunt. Very friendly, very informative. Cute t-shirts supporting the area.

Date of experience: January 2019
1  Thank cherylj332
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded 4 weeks ago

Thank you so much for the kind words! We love seeing people enjoying the city with the lucky duck scavenger hunt! We hope you will be back to see us soon!

Reviewed January 14, 2019

Dropped in with my best girl just to see what kinds of experiences we may be overlooking as residents. Turns out that one of the things we missed is the Visitor Center! There is more here than pamphlets, advertisements and coupons... MUCH MORE! Art and...More

Date of experience: November 2018
1  Thank smmarkfan
Reviewed November 16, 2018

Friendly and helpful staff. Advised us that a couple places we planned to visit were temporarily closed so we didn't waste time driving to them.

Date of experience: November 2018
Thank bamagrams
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded December 6, 2018

Thank you so much for the review. Glad we were able to help! Please stop by and see us again soon!

Reviewed November 6, 2018

We were looking for information on things to do in Huntsville and stopped in here. The lady who helped us (wish I had gotten her name) was EXTREMELY helpful and knowledgeable - and even gave us discount tickets!

Date of experience: June 2018
Thank Ricky B
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded November 7, 2018

Thank you so much for your response and kind words. I'll make sure to pass along your message to our Visitor Center workers. I hope you enjoyed your time in Huntsville and will make it back to the Rocket City soon!

Reviewed November 6, 2018

The staff has always been friendly and helpful whenever I have stopped in for information on events and attractions. I like to stop in before out-of-town company arrives for the latest information.

Date of experience: May 2018
Thank firstwahine
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded November 7, 2018

Thank you so much for using us as a resource! I'll pass along your kind words to our staff. We look forward to chatting with you again soon!

Reviewed November 3, 2018

When we got off the freeway, we got a little lost. Pay attention to what lanes you need to be in and turn to get to the visitors center. It is located near the Huntsville Depot. We went there specifically for discount tickets to the...More

Date of experience: April 2018
Thank advsmuch
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded November 7, 2018

Thank you so much for sharing your experience with us. I'll pass along your kind words to our staff members. I hope you enjoyed your time in Huntsville and will visit again soon.

Reviewed October 23, 2018 via mobile

It was a good first stop. The people were friendly and helpful, providing some good guidance on things to see and do in the area. They also provided discount coupons for many places.

Date of experience: October 2018
Thank TB_Rays_fan_NJ
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded October 25, 2018

Thank you so much for your kind words! We were so happy you stopped by our visitor center. We hope to have you back in Huntsville soon!

Reviewed September 21, 2018

I stopped by with a ton of questions and the three ladies working today were so helpful. They shared their favorites with me today. This is the best way to start your visit to Huntsville.

Date of experience: September 2018
Thank TBMutiny
BethR2093, Public Relations Manager at Huntsville Visitor Information Center, responded to this reviewResponded September 25, 2018

Thank you so much for taking the time to review our Visitor Center! I'll share your kind words with our ladies. We hope to see you in the Rocket City again soon!

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Questions & Answers
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Tracey H
February 10, 2019|
AnswerShow all 6 answers
Response from BethRidgeway | Property representative |
Good morning! Are you looking for someplace that's downtown or has lots of shops around? We have some fantastic hotels in Huntsville. The good news is that most things are drive-able within 10-15 minutes from anywhere in... More
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