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Carmike 10 - Huntsville

2 Reviews
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Carmike 10 - Huntsville

2 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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1359 Old Monrovia Rd., Huntsville, AL Behind Wal-mart on Hwy 72/University, Huntsville, AL 35806
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DivaTe wrote a review Feb 2017
Huntsville, Alabama130 contributions71 helpful votes
Went for a girls night out, they sold us the ticket for the wrong night,the theater attendant didn't realize with because he didn't even look at the tickets, just took them and ripped them amd pointed us to the theater, we saw someone sitting n our seat,which made us look at the ticket and that's when we realized something was wrong. When we realize it we bought it to their attention. The manager refused to come out of the office to address the problem. They didn't tell customers that the restroom was out of order in the whole theater until after you purchase your tickets, then they put a small not on the window. Due to no water, they were selling soft drinks out of liter bottles but was charging the same price as if you were purchasing fountain drinks and the soda was flat. The girl refused to give us a refund and we didn't see the movie, her attitude was beyond unprofessional and she felt it was funny and ok to laugh in our face. When we contacted the corporate office, which I feel it was the theater and not really a corporate office, the person we spoke to there was just as professional as the girl was, which explained her comfortableness with her behavior towards us. We did a review on their fb pg amd instead of taking responsibility the same individual argued with us and went back and forth with us over their mistake and unprofessionalism This is a cheap theater, with a unprofessional staff with new seats. Ending result we had to go to another theater and pay more money, so not are we out of money for tickets that we couldn't use, but we're also out of money for the new tickets and the inconvenience of traveling to a different theater. The way we were treated was so unprofessional and unappreciated. Don't worry you will not get our business again
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Date of experience: February 2017
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GRITSfromAL wrote a review Oct 2016
Huntsville, Alabama118 contributions35 helpful votes
This is a $1.50 movie theater that runs movies after they quit running at a larger more expensive theater; it is an older theater, but the advantage is the price!
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Date of experience: October 2016
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