Ike's Beach Service

Ike's Beach Service, Gulf Shores: Tickets, Tours, Hours, Address, Ike's Beach Service Reviews: 4.5/5

Ike's Beach Service
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Ike’s Beach Service specializes in a wide variety of beach equipment rentals, recreation, and amusements. Availabilities include: beach chair and umbrella rentals, paddle board and kayak rentals, and beach wheelchair rentals.
Suggested duration
2-3 hours
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Popular mentions

4.5
448 reviews
Excellent
401
Very good
11
Average
4
Poor
8
Terrible
24

TravelisHeaven
Atlanta Ga166 contributions
Pay for Chairs-but then sit on a towel for sunset? Umm, NO.
Oct 2021 • Couples
Who is ok with paying 40 for chairs & umbrella, but they will be removed at 5. Hours before sunset. Isn’t sunset the main attraction at a beach in fall?! By the way there is NO beach service. This is just so use the chairs. No towels even. Nothing. They informed us that if we leave the chairs unattended they will remove them after 3. Isabella seemed to want a tip in spite of no special service. She is nice, but. Seems this ridiculous monopoly happens all over the US now. When we asked Isabella why they didn’t stay at least past sunset, she relied that the workers need to sleep. She also said most people watch the sunset from a towel on the beach. Ha! So, Ummm, if the sun sets at 7ish, they are all already in bed? This is just the silliest statement ever. Hey Ike...how about some customer service? Because you know anyone can get nice chairs and an umbrella for less than the cost of two days with yours and watch that beautiful sunset in comfort. Buh-bye. And good luck.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karen R
Westminster, MD8 contributions
Great Service!
Oct 2021
Recently returned from a vacation in Gulf Shores, and used Ike's beach chair and umbrella service four of the days we were there. Isabella was our attendant, and we loved her! It was an unexpectedly busy weekend, but she had everything set up and ready to go early every morning. She checked on us frequently, and was always there if we had a question, or wanted to add an extra day to our service. She really works hard, and always had a smile and a cheerful attitude. We would definitely use Ike's service again if we return to the area!
Written October 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adventure01521471399
10 contributions
Great service from staff
Sep 2021 • Couples
We are in our second week of rental at Phoenix East. Trip and Billie have been attentive and delightful. The beach is beautiful and the chairs and umbrella are in great shape. The only problem we have had at all was today. We left for lunch and a nap and came back to find a lady asleep on one of our chairs. I said excuse me, but you are in our chair. She got up but made no apology, just saying that she thought we left. I told her that we would be there all week. I’m sure they knew and didn’t care that I heard all of their snide comments. Typical, I am well familiar with their entitled mindset. Their profanity filled rap music that they turned on loud did not shock me either. I hear that at Zumba. absolutely did not expect Trip to monitor who was in what chair-but he, being a very nice and conscientious young man, was obviously embarrassed and bothered by their behavior and came over to be really nice and tell us that we didn’t have to worry about them because they would be gone after today.
Written September 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Keith
2 contributions
First ever bad experience with Ike’s
Aug 2021 • Couples
We stayed at Phoenix VI. The first day we rented the folding chairs. My big butt would hardly fit in them. The attendant strictly told us not to think about touching his umbrella. He also told us that if we were not using it, he would start
Taking them up at 2:30. After a while, we called him over and asked him to adjust the umbrella, since we were forbidden from touching it. He told us that he was not supposed to…to move our chairs. Thankfully they were only renting one day at a time because of the approaching tropical storm. We didn’t rent the next day. On the third day, planning to rent for the remainder of the week. we went down and asked the attendant (didn’t get his name) to put out the larger wooden chairs. He told us that he wasn’t going to do that today, but he might put them out tomorrow. That pissed me off and we went next door and rented from the guy there who was happy to accommodate. The family that rented the umbrella next to us was also at Phoenix VI and had the same issues with the attendant. Ike’s lost at least 2 rentals because the guy was too lazy to put the heavier chairs out for us.
We’ve have always used Ike’s and never had an issue until this time. We would definitely use them again, this just made me a little angry.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Toddsara7
Poplar Grove, IL5 contributions
Perfect parasailing trip!
Aug 2021 • Family
Super friendly voice on the phone to make our booking! Great availability of times. My girls (18 and 17) had a blast! They were up high in the sky for 10 min! Saw dolphins and sharks. Completely the experience they were hoping for!
Written August 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brenda H
1 contribution
Ike’s Beach Service Perdido Skye
Jul 2021 • Family
Very bad service. Attendants lie, are rude and deliberately put chair sets up at 3:30 because they want to and you can do nothing about it.
Office refuses to cancel and give refunds after unacceptable service. I would not recommend them at all.
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tony M
1 contribution
Nick at Ikes
Jul 2021 • Couples
Nick our Gulf Shores Ike’s Staff member was great! He was friendly and so quick getting the umbrellas organized. We used the service for 3 days I is well worth it. Clean chairs and great spots on the beach. Thanks again Nick
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bill W
1 contribution
Peyton is the Man!
Jul 2021
My favorite part of this trip was Peyton from Ike's. What a phenomenal guy! Starts early and runs all day long. The only time I see him stop is when is he is saying hello to the guests. Ike's you have a great employee, well done!
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sandra M
1 contribution
Beach Chair Rental
Jun 2021
Maggie Smith did an awesome job. I have never seen anyone work so hard. Rain or shine she had them ready to go and always had a smile on her face. She outworked the surrounding crews by far.
Written June 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Seth C
1 contribution
Our chairs were given away and customer service did nothing about it.
May 2021 • Couples
We purchased 3 days of lounge chairs. On day 2 the attendee started to write on the back of our chairs while we were sitting on them. ( we thought to make our name more prominent). Turns out the attendee was writing someone else’s name. When we came back someone was sitting on the chairs we rented. When we asked the attendee she said she was pressured by another group for her to give them our chairs. She said they kept asking over and over until she gave them our chairs and moved us down the beach.

I called customer service and was told the manager was not in, that he/she would call me the next day. They didn’t. I called the day after with no answer so I left a message. No one called back. So I called again with no answer. I waited a week. I called back. No answer. Fast forward a month and I write an email and submit a complaint on their website. I get an email the next day from the manager saying that they were the ones I had spoken to in the past (I never spoke with a manager) and that he and the staff had no recollection of me calling multiple times in the past. How convenient. He then went on to say that he was sorry, but chairs that are rented are not guaranteed to be in the same location, and that the money you spend only covers set up and tear down of the chairs.

I’d like to know something. How the heck do you not guarantee something with my freaking name on the back of it? How can someone pressure the attendee to move me down the beach and take the chairs that I paid for?

Moral of the story, if you are paying for Ike’s beach service chairs and you want a specific chair, all you have to do is bully the attendee to give you the chair. It doesn’t matter that someone already has the chair. It doesn’t matter that someone has already paid for it. If you’re a big enough jerk, then you can have it. And you know what? Customer service will do nothing about. No consequences. You get the chair and the other people get kicked to the curb. That’s what you get when you rent from Ike’s.
Written June 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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