Jellystone Park Camp-Resort of the Alabama Gulf Coast

Jellystone Park Camp-Resort of the Alabama Gulf Coast, Elberta: Address, Phone Number, Jellystone Park Camp-Resort of the Alabama Gulf Coast Reviews: 4.5/5

Jellystone Park Camp-Resort of the Alabama Gulf Coast

Jellystone Park Camp-Resort of the Alabama Gulf Coast
4.5
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
13 reviews
Excellent
8
Very good
3
Average
1
Poor
0
Terrible
1

James L
Chicago, IL58 contributions
Jan 2015 • Couples
We stopped for a week before going on to
Florida. For is it is a great location to visit relatives. The showers and laundry are Clean and well kept.
Written January 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Martha N
11 contributions
Mar 2013
We stayed here in July 2012 and March 2013. They became a Jellystone Park about 1 1/2 years ago and have worked hard to provide a wonderful experience for kids of all ages. The campground is well groomed and very clean. Like other Jellystone parks there are themed weekends with Yogi and "Hey Rides" through and around the park. These were probably our grand kids favorite activity with lots of music and Yogi dancing with them. It is family owned and obvious they take pride in maintaining the property and making your stay comfortable. Large campsites, some with full hookups, shady with pine and oak trees with manicured lawn. Fishing pond, in which there were Canadian Geese during our July stay, swimming pool, air conditioned clubhouse for activities which is important during hot summer months. Very relaxing and homey. Price is fair for value.
Written October 8, 2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jaime
STURTEVANT72 contributions
Oct 2015 • Solo
This is a very nice camp, specially if you have kids. They have a lot of areas for the kids to enjoy the stay. If you have a family, you should spend some time here either in a trailer, FW, or in a cabin.
Written April 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sandra R
3 contributions
Sep 2017 • Friends
The whole story....
(I would tag Jellystone but their page has mysteriously disappeared)
Let me start by saying we were not planing a vacation, our family was running from cat 5 hurricane Irma. After calling numerous hotels we found there were no vacancies outside the path of the storm. We called Jellystone Park in Elberta, AL. on Thursday Sept 07, 2017 and made a reservation for 3 nights in a cabin after we heard news that the hurricane had shifted west and was headed directly towards us in Tampa.

My childhood friend and I decided to rent a cabin in case the storms path hit Alabama, this way both our families would be safer. The original reservation was made online just for Kristi's family for a tent site which said on their website that 2 dogs are allowed per site. However, as the storm grew and luckily we spoke together and both made calls to modify the reservation for a cabin large enough to accommodate both of our families at which time we informed they had the Cindy Bear cabin available. My friend booked the cabin over the phone so did not think to ask about the animals considering it said they are a pet friendly location which allowed 2 dogs per site and the cabin was reserved. We were all set.

We quickly packed up everything needed for a family in a cabin and we headed northwest towards the campsite. After over 10 hours on the road once Kristi arrived, she walked into the check-in office with her two small children and dog where she was informed AT THAT TIME that we could not have use of the cabin because NONE of their cabin sites were pet friendly. She pleaded with them, almost in tears, asking them if there was ANYthing we could do being informed our only choice was to book a tent site!! She then informed them that we brought no tents with us as we were under the impression we had a cabin waiting. At this time, the staff informed us to go buy one and they would not even allow us on the cabins site with an animal under any circumstance. She had asked if we could let the dogs sleep in a tent so our children could stay in the cabin, so at least THEY had a roof over their head and we were still denied our existing reservation.
At this point we were ready to chalk it up as a lesson learned about the lack of compassion of Jellystone Corporation and our ignorance in not making it clear we had our animals with us. We assumed that pet friendly meant exactly that, not pet friendly on some sites and not others. Therefore we took on an additional cost and went out that night and purchased all the items you would need for tent camping including $100 tents. We had no other options, there was no other hotel/cabin available within 100miles and our kids were already exhausted from the entire days ride. Everything had been rented at this point.

The next morning as we emerged from our tents, after sleeping on the hard ground, we awoke only to see an animal on the deck of the parks smallest cabin not 3 sites over, this particular cabin was vacant when we had arrived but never offered to us. Immediately we went to the cabin sites family to ensure that this dog was indeed staying at the cabin. Speaking with the family, I was informed they also were hurricane evacuees but got in late the same night we had arrived. They continued to tell me the staff was fully aware of their dog, yet they were given no problems or concern over the dog being with them. We couldn't believe it, this other family had been allowed use of a cabin WITH a dog, while two military veterans and their 4 children and dogs slept on the ground after given no other options but to buy tents.
This is when we decided to go talk to them and by our video you can see for yourself the many lies. First they try to lie about knowing about the dog in the first place, then they proceed to tell us they allowed it because the dog was older. At this time we were told if we purchased another tent site behind the originally rented cabin we could have had the cabin, but had not been offered this option the day before when we arrived, as we had already offered to sleep in a tent with the animals but were told that was not possible. It was clear to us that this family had not been asked to purchase another site as they told us they hadn't and staff confirmed this, so why were we being asked to purchase another site and why wasn't our families shown the same compassion?
Among the multitude of reasons we were given for not being allowed to do what the other family was doing, we were also informed that it was due to potential allergies of future guests, but the staff was sitting in the check in office with her dog so I highly doubt it had anything to do with their concern for their guests as all guests have to check in at that office. Another reason given was that cabin we had resevered ahead was newer. They we're full of excuses for us but we couldn't. figure out why they were treating us differently. We had not gotten irate at any time during our stay as they say so themselves in their facebook page which incidentally they have now closed so no one can view.
After sleeping on the ground for 2 nights, numerous facebook posts/hundreds of shares and comments from concerned family and friends taking our story to the internet we had finally been offered the smallest of the 3 cabins for $50/nght. Why had this not been offered immediately?! Beside, the cabin we originally booked was large enough for our entire party, had a small kitchenette and private bathroom.
The cabin we were offered however was NOT large enough leaving half our party still on the ground, and did not have a bathroom or kitchen of any kind. It was a one room shed with one set of twin bunks and a full size bed. We accepted the cabin, although we did not want to give one more cent to this establishment after the way we had been treated, but we did so that our children could at least have a roof over their head in the event the storm came into Elberta which at this time we had word it was headed our way.

At no time did they offer us any additional discount, other than our military discount, like they claimed on their page when they lied about the entire incident all the while calling us ex-military like we were anything other than veterans.

All we hope to come of all this, is that in the future they put aside policy, like they themselves had done while we were there anyway, and like all 5 star hotels have done and allow animals on the sites so no family has to endure what our two families did.
It was hard enough to not know if we were going to have homes to go home to during all of this, the least they could have done is forgo their animal policy so we could use what we reserved not inform us "if we don't like it to pack our $HIT and go" knowing we had no where else to go.

We have made it clear from the very first call we placed to Jellystone that we were evacuating from our homes. This is sadly why so many died during hurricane Katrina, they refused to leave their animals behind and paid for it with their lives. We hope that you will help us share our story to urge Jellystone to make the right choice in the future.
Clearly we were discriminated against but I am not quite sure why....
Written September 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dad2aprincess
306 contributions
Feb 2016 • Family
This is a decent park that could be a great destination park with a few improvements.

First the positives: wonderful, friendly staff; long pull-thrus; large beautiful campsites with pine trees; enough space for awnings; large variety of activities for kids during their season (spring - fall); all utilities worked well, including 50 amp service; good value with PA discount; park would be a really nice place to get away from the city and relax for a few days

The negatives: not close enough to Pensacola to really explore from here; a few small limbs are in the way on access roads (I'm sure they plan to take care of this prior to camping season); they need to take out a few trees at entrance and exit of campsites to allow easier big rig access; they need to evict a handful of what appear to be permanent tenants that really devalue the campground; sewer is near the front of the site (be sure to bring 20' of hose)

To really make things super, they need to create one section of 'big rig friendly' campsites with level concrete pads. I don't think most campground owners realize how important concrete is and how they can recoup their investment by charging a few bucks more for these sites.

These folks do appear to be making improvements on a daily basis. We look forward to returning to see the progress and participate in some of Yogi's activities.
Written February 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review. We often find ourselves taking a closer look at our reviews over a period of time to see if we have approached the moment in time we are able to put action towards some of our guests' recommendations. This is always a wonderful time because we strive to accommodate our guests on many levels of service. I am happy to report we are anticipating creating big rig friendly sites in the near future. Also, we do anticipate some trees coming down to accommodate these sites. The entire park is shaded so we plan on finding a happy medium between taking a few trees away, yet still leaving enough to bring shade to those big rig sites. Just wanted to leave an update. In the mean time, we have already added a half-court basketball court next to the kids' clubhouse, tether ball, and corn hole games. We hope to continue to make our campground the best it can be for our guests! Thank you, again. -Jellystone Park of the Alabama Gulf Coast
Written October 16, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MercedFamily_11
Miramar, FL10 contributions
Jul 2014
What a lovely place this place we discovered. Fom the time we checked in at the ranger station to the very clean, immaculate and spacious lots we knew O found a great family vacation spot. This family run park gets my two thumbs up. The attention towards my boys I can't thank the Yogi staff members enough. Thanks again see you all again when I visit Alabama.
Written July 24, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

FulltimeTraveler131
Florida99 contributions
Feb 2014 • Family
This is our first trip to Alabama and we wanted to find a family friendly place that was central to everything we wanted to explore during our short stay here. This park is perfect for families with children and anyone else looking for a clean wholesome place to stay (read- no scary clientele). It's very "country" yet so close to the Florida Alabama beaches. We're also able to visit the USS Alabama in Mobile and the Pensacola Air Base in FL without having to drive all the way up from the beach. Look at this camp on a map and you will see it's in the perfect spot. We have been traveling extensively in our motorhome and really love to stay in camps run by a family. The folks that run this camp are so nice and work so hard to make sure the grounds are groomed and that you are happy. They have all of the amenities listed on their site in working order and the sites are all spacious with tall pines. Even though there are very few children in the camp (our 2) they still had hayrides and a campfire with smores. I was shocked none of the snowbirds joined us ;). Speaking of snowbirds, this is a great place for them too. The playground isn't smack in the middle of everyone's site, the activity area's are more around the outside of the grounds and we saw a number of big rig snowbirds tucked here and there and everything else on down to the couple tenting across from us. It's worth the stay.
Written February 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dan K
Dunedin, FL104 contributions
Nov 2018 • Couples
First time camping in a tent, but we have visited Jellystone parks in the past. Although, there isn’t much here, the staff was very friendly as were the other campers. There are activates with Yogi, but other than that one could go fishing in the pond or use the pool. Since it was November and chilly, we didn’t use the pool. They were out of firewood and recommended a place to buy it. Our tent site had water and electricity, but no grill. None of the tent sites do. They were gracious enough to let us borrow one that was left behind. We enjoyed our weekend here and would go back.
Written November 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

darlincarlyn
Glynn, LA74 contributions
Nov 2017 • Family
We stayed here in our camper in November 2017 for the homecoming weekend of the blue angels. The campground is clean and perfect for kids. We had a blast and it was super close to the Pensacola air base and Gulf Shores if we wanted to go that route. There was also 300 Boy Scouts tent camping that weekend here too. We were not bothered by the kids at all. My kids enjoyed seeing the boys scouts tents and they all played together very well. I would definitely go back and have already told my friends about this place. Thanks for a great weekend!
Written January 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank You for the very nice review! We so enjoy having families here in our park. Hope to see you again in the future. Monah Carlisle, Co-Owner
Written January 26, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Bryan L
Colorado Springs, CO599 contributions
Oct 2017 • Family
First camping trip for our young ones! Great place for the kids, lots of places to play, events for them and just a fun park for them to okay and be kids. There is a pond for fishing, pool, all kinds of lawn games, playground and animals. Had a great time. Like they say, camping is in-tents! They give discount to active duty but not retirees :(
Written October 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are pleased you and your family had a wonderful time while camping with us! Each year, we do our best to grow and add more amenities. It definitely keeps the kids interested and gives families something to look forward to upon their return. Memorial Day, 4th of July, and Labor Day is non-stop fun! Activities are also hosted daily beginning Memorial Day throughout the Summer. We look forward to seeing you and your loved ones again! Until then, thank you for your review! We hope to serve you and your family very soon! -Jellystone Park of the Alabama Gulf Coast
Written October 16, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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