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Very very poor experience with them. No professionalism. DO NOT. I REPEAT DO NOT BOOK THEM. They will CHEAT YOU. They will promise you something but will not ho our their promise. They are very sweet till you pay the advance. Once the money is debited they will act as if we are indebted to them. DO NOT TRUST THEM OR BOOK THEM. CHEATS.…
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Date of experience: January 2021
Helpful
Worst people ever had booked a vehicle with them They took the advance and say it non refundable but do not even have the courtesy as a result of Janata Curfew to refund a part.Also the person Naveen doesnt respond to the calls and doesnt know how to speak to customers....people who are coming to jaipur do not ruin your holidays by booking with them....bad experience ....took advantage of my situtation and didnt even send the vehicle ....TOTALLY BAD EXPERIENCE ....…
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Date of experience: March 2020
Helpful
I booked a vehicle through them and paid advance but after trip they neither refund it nor adjust it.Also blocked my number so never book them.They are cheater and fake people.
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Date of experience: December 2019
Helpful
The cab had a breakdown in middle of journey however the owner was not picking the calls or responding to any text messages. They don't have cabs of their own and book through another operator. The cab which we are travelling with do not own any responsibility and asked to reach out to galaxytours. I do not recommend this at all and suggest to book through a known cab agency.…
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Date of experience: June 2019
2 Helpful votes
Helpful