Spa by JW

Spa by JW, Mumbai: Hours, Address, Spa by JW Reviews: 5/5

9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
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About
Restore your inner balance at our luxury spa in Mumbai, India. Our day spa is a delightful respite, whether you're visiting after a flight into Mumbai Airport or you're a local in need of pampering.
Suggested duration
2-3 hours
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5.0
238 reviews
Excellent
223
Very good
13
Average
1
Poor
1
Terrible
0

Jonathan B
1 contribution
First impression of the Spa by JW in Mumbai was that it was bright warm and welcoming to all. Spacious and comfortable setting with staff that catered to all needs and advise. Facilities were inviting and I was guided everywhere left when privacy was needed and welcomed by my therapist Wasim who took my through an oil sampling experience to choice my oil and aroma for my ultimate experience.
Wasim was supportive and comforting during my treatment, dedicating his expertise on troubled areas. I would recommend Wasim for any massage, I opted for a 90min massage and would book him again on my next visit. #Thank you to Wasim
Written October 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear jonathanbL3528AV, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Wasim and our Spa facilities. We are glad that you enjoyed your visit at our Spa. I shall surely convey your comments with Wasim. Thank you for using our Spa facilities. Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Spa Manager
Written November 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KT Patel
2 contributions
One month ago I started exercising with Ranjeet as my trainer. Not having exercised for a long time I was apprehensive but when I met and got to know Ranjeet I knew that He was the perfect coach for me. He is professional yet kind, patient and understanding. His encouragement has given me the confidence that I needed to start this. After one short month I am pleased with my progress and feel assured that with his continued training and encouragement I would continue getting good results and attain my goal.
Written February 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Ktpatel11, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Ranjeet and our fitness facilities. We are glad that you have thoroughly enjoyed your experience. Thank you for using our Spa BY JW ! Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dannylaw96
1 contribution
Solo
Had the absolute pleasure of experiencing my first ever massage here and it didn’t disappoint. The customer service was next to none and the staff simply couldn’t do enough for you! It was super clean and all the little touches from slippers and robes to gorgeous hot tea and fresh towels was what made it just that more special. I had a 90 massage with the lovely Apem. She constantly made sure I was okay and the pressure and intensity of the massage was to my liking. She was so warm and welcome and a really credit to the spa! I could go on for ever about how excellent it was and how incredible each staff member was from reception to housekeeping. Truly can’t wait to get back and book another treatment.
Written June 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rohit N
4 contributions
Couples
Besides being located in a gorgeous property, the Spa by JW offers a pleasant ambiance. It was the best decision to book an appointment for my wife here. Everything was net perfect and worth much more than what we paid for. Our call was answered by Mr. Ganapati and entire experience was well taken care of by Ms. Binita. She not only assisted us with the booking but also gave valuable suggestions which were very helpful. Ms. Deki (therapist) was very professional, extremely polite, attentive and friendly. Not forgetting Mr. Vipul from poolside. Hotel staff has exceeded our expectations in every interaction and went extra mile to deliver a memorable experience. Thank you and looking forward to visit soon.
Written October 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Pacman2629, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about my team and our Spa facilities. We are glad that your wife enjoyed her visit at our Spa. I shall surely convey your comments with all the above team members. Thank you for using our Spa facilities. Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Spa Manager
Written November 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Surekha S
1 contribution
Solo
We were in town for a friends wedding and we were in a day early as it was our 3rd wedding anniversary just a day before the day of the wedding. Since my wife's job is extremely stressful I thought a day at a spa would be a best gift for her.

I asked a few friends and one of my good friend Ashutosh suggested I go here as he was a regular here. Amazing is the only word that comes to mind. The ambience was good, the staff were extremely courteous and the service was superb. The place was maintained well as well.

Special shout-out to the Manager - Vinaya Jadhav, Tanvi , Binita and Shikha who suggested and delivered best services to my wife who was overwhelmed by the services offered.

My wife was so happy at the end of it all and she literallu thanked me with tears in her eyes saying that this was the best anniversary gift - something that she really needed at that time some spa pampering. 
Written March 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Surekhas, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about our services and my team. We are glad that you enjoyed your visit at our Spa. Thank you for using our facilities. Look forward to welcoming you again! Warm Regards, Vinaya Jadhav Spa Manager
Written April 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Svilen S
2 contributions
Solo
I had such an amazing experience by booking aching feet massage with therapist Thinley . She was very professional, friendly and experienced lady. Really good hands , she knew how to apply pressure on my feet as well as pressing all points. Feeling very energised after this 30 mins feet massage . Highly recommended for any guests visiting the hotel and the SPA is wonderful and relaxing experience. I will definitely be back again . Svilen / London U.K.
Written January 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Svilens2022, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Thinley. We are glad that you have thoroughly enjoyed your foot massage and shall share your feedback with your therapist Thinley Thank you for using our Spa facilities. Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

frankc
1 contribution
experienced a 90 mins massage/stretch/facial, which I must say was one of the very best I have ever had. The staff is extremely professional, very friendly, and the facilities spotless. I would recommend the spa to anyone traveling, and in need of repose and recovery.
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Angie G
Ruislip, UK10 contributions
Business
I have recently experienced a wonderful classic manicure and pedicure by Wasim at The JW Marriott Spa Mumbai Sahar. Very professional and professional finish. Thank you 🙏!

I also took advantage of the Re-Energize massage with Apem who was amazing with a full head to toe body massage. Thank you 🙏!

I can also recommend the Balinese massage I have tried with Chon!

Can highly recommend using this spa on your next trip and will definitely be back again! All staff were polite, attentive and welcoming. Thank you all 😀
Written January 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Angie G, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Wasim, Apem and Chon. We are glad that you have thoroughly enjoyed your experience. Thank you for using our Spa facilities. Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

fi0na89
London, UK2 contributions
Solo
Amazing from start to finish! Binita on Spa Reception was so accommodating, fitting me in for a 60 minute full body massage at the last minute on Christmas Day. My therapist Rinsu was lovely and attentive. Being a flight attendant I have experienced massages around the world and I think this was my best one yet! The Spa itself is beautiful, I wish I had more time to experience it all. Thank you so much girls, I will be back!
Written December 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear fi0na89, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Rinso , Binita and our spa facilities . We are glad that you thoroughly enjoyed your experience. I shall surely convey your comments with Rinso and Binita. Thank you for using our Spa facilities. Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Director Of Spa
Written January 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amrit Bajpai
2 contributions
Friends
I visited this place in feb and i was very pleased with the services there. The property had a fabulous gym and most importantly the trainer there, mr ranjeet was very kind and helpful. He helped me a lot in the gym during my stay there, and personally gave his time to teach me a lot of exercises. I enjoyed my stay there and hope to visit again any time soon.
Written February 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Amrit761, Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar ! We thank you for your positive and wonderful comment about Ranjeet and our fitness facilities. We are glad that you have thoroughly enjoyed your experience. Thank you for using our Spa BY JW ! Look forward to welcoming you again ! Warm Regards Vinaya Jadhav Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Spa by JW

Spa by JW is open:
  • Sun - Sat 9:00 AM - 10:00 PM


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