Spa by JW
5
8:30 AM - 10:00 PM
Monday
8:30 AM - 10:00 PM
Tuesday
8:30 AM - 10:00 PM
Wednesday
8:30 AM - 10:00 PM
Thursday
8:30 AM - 10:00 PM
Friday
8:30 AM - 10:00 PM
Saturday
8:30 AM - 10:00 PM
Sunday
8:30 AM - 10:00 PM
About
Restore your inner balance at our luxury spa in Mumbai, India. Our day spa is a delightful respite, whether you're visiting after a flight into Mumbai Airport or you're a local in need of pampering.
Duration: 2-3 hours
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The area
Address
Neighborhood: Marol
How to get there
- Marol Naka • 8 min walk
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Restaurants
2,690 within 3 miles
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243 within 6 miles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
278 reviews
Excellent
263
Very good
13
Average
1
Poor
1
Terrible
0
Rohit N
8 contributions
Oct 2021 • Couples
Besides being located in a gorgeous property, the Spa by JW offers a pleasant ambiance. It was the best decision to book an appointment for my wife here. Everything was net perfect and worth much more than what we paid for. Our call was answered by Mr. Ganapati and entire experience was well taken care of by Ms. Binita. She not only assisted us with the booking but also gave valuable suggestions which were very helpful. Ms. Deki (therapist) was very professional, extremely polite, attentive and friendly. Not forgetting Mr. Vipul from poolside. Hotel staff has exceeded our expectations in every interaction and went extra mile to deliver a memorable experience. Thank you and looking forward to visit soon.
Written October 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Pacman2629,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about my team and our Spa facilities. We are glad that your wife enjoyed her visit at our Spa. I shall surely convey your comments with all the above team members.
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Spa Manager
Written November 4, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dannylaw96
6 contributions
Jun 2022 • Solo
Had the absolute pleasure of experiencing my first ever massage here and it didn’t disappoint. The customer service was next to none and the staff simply couldn’t do enough for you! It was super clean and all the little touches from slippers and robes to gorgeous hot tea and fresh towels was what made it just that more special. I had a 90 massage with the lovely Apem. She constantly made sure I was okay and the pressure and intensity of the massage was to my liking. She was so warm and welcome and a really credit to the spa! I could go on for ever about how excellent it was and how incredible each staff member was from reception to housekeeping. Truly can’t wait to get back and book another treatment.
Written June 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dannylaw96,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Apem. We are glad that you have thoroughly enjoyed your experience. I shall surely convey your comments Apem.
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written October 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Svilen S
4 contributions
Jan 2022 • Solo
I had such an amazing experience by booking aching feet massage with therapist Thinley . She was very professional, friendly and experienced lady. Really good hands , she knew how to apply pressure on my feet as well as pressing all points. Feeling very energised after this 30 mins feet massage . Highly recommended for any guests visiting the hotel and the SPA is wonderful and relaxing experience. I will definitely be back again . Svilen / London U.K.
Written January 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Svilens2022,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Thinley. We are glad that you have thoroughly enjoyed your foot massage and shall share your feedback with your therapist Thinley
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M P
10 contributions
Nov 2022 • Friends
Amazing experience, the staff at the JW Spa Sahar were so attentive and accommodating. Tanmyee looked after us so well and was so helpful. Other spa staff Binita, Sandeep and Eliel were also so good at managing our experience during treatments and ensuring everything went smoothly.
Always eager to help and take care of any issues we had. Thank you for an amazing spa experience!
Always eager to help and take care of any issues we had. Thank you for an amazing spa experience!
Written November 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angie G
Ruislip, UK10 contributions
Jan 2022 • Business
I have recently experienced a wonderful classic manicure and pedicure by Wasim at The JW Marriott Spa Mumbai Sahar. Very professional and professional finish. Thank you 🙏!
I also took advantage of the Re-Energize massage with Apem who was amazing with a full head to toe body massage. Thank you 🙏!
I can also recommend the Balinese massage I have tried with Chon!
Can highly recommend using this spa on your next trip and will definitely be back again! All staff were polite, attentive and welcoming. Thank you all 😀
I also took advantage of the Re-Energize massage with Apem who was amazing with a full head to toe body massage. Thank you 🙏!
I can also recommend the Balinese massage I have tried with Chon!
Can highly recommend using this spa on your next trip and will definitely be back again! All staff were polite, attentive and welcoming. Thank you all 😀
Written January 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Angie G,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Wasim, Apem and Chon. We are glad that you have thoroughly enjoyed your experience.
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
frankc
1 contribution
May 2022
experienced a 90 mins massage/stretch/facial, which I must say was one of the very best I have ever had. The staff is extremely professional, very friendly, and the facilities spotless. I would recommend the spa to anyone traveling, and in need of repose and recovery.
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear edgarPeralta,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about my team and our Spa facilities. We are glad that you enjoyed your visit at our Spa.
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director of Spa
Written October 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fi0na89
London, UK2 contributions
Dec 2021 • Solo
Amazing from start to finish! Binita on Spa Reception was so accommodating, fitting me in for a 60 minute full body massage at the last minute on Christmas Day. My therapist Rinsu was lovely and attentive. Being a flight attendant I have experienced massages around the world and I think this was my best one yet! The Spa itself is beautiful, I wish I had more time to experience it all. Thank you so much girls, I will be back!
Written December 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear fi0na89,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Rinso , Binita and our spa facilities . We are glad that you thoroughly enjoyed your experience. I shall surely convey your comments with Rinso and Binita.
Thank you for using our Spa facilities.
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written January 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amrit Bajpai
2 contributions
Feb 2022 • Friends
I visited this place in feb and i was very pleased with the services there. The property had a fabulous gym and most importantly the trainer there, mr ranjeet was very kind and helpful. He helped me a lot in the gym during my stay there, and personally gave his time to teach me a lot of exercises. I enjoyed my stay there and hope to visit again any time soon.
Written February 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Amrit761,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Ranjeet and our fitness facilities. We are glad that you have thoroughly enjoyed your experience.
Thank you for using our Spa BY JW !
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written February 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daksha Tidke
2 contributions
Jul 2022 • Family
Randomly went to check the gym out to kill time and ended up taking the best decision of my life. All thanks to Ranjeet for the amazing guidance on how to exercise and what to exercise specific to my body and age. JW really lives up to it’s hype and Ranjeet’s training was cherry on the cake. Thanks Ranjeet.
Written July 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear dakshatidke,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comment about Ranjeet and our fitness facilities. We are glad that you have thoroughly enjoyed your experience.
Thank you for using our facilties !
Look forward to welcoming you again !
Warm Regards
Vinaya Jadhav
Director Of Spa
Written October 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alis V. Propriis
San Francisco, CA1 contribution
Jan 2020
I treated my friend, my mother, and I to a spa day on New Years Day! This spa was impeccable and one of the best spa experiences I have had in the world and India. There was attention to detail that made the experience the best 3 hours. I highly recommend this spa. The spa is reasonably priced for someone not from India.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Alis,
Greetings from Spa By JW at the JW Marriott Hotel Mumbai Sahar !
We thank you for your positive and wonderful comments about my colleagues , our treatments and facilities.
Look forward to welcoming you again!
Warm Regards,
Vinaya Jadhav
Spa Manager
Written February 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you have to be a guest at the hotel to use the spa? And is the phone number toll free (can I call from the US with no international charges?)
Written January 21, 2023
Email was the best way to contact them.
Written March 1, 2023
Do you do Ayurvedic massages. If so how much does it cost and length of time.
Written December 9, 2018
Yes, currently we do provide Ayurveda Treatments. Length of the treatment is between 45mins to 120mins. Please call us for the prices and for further assistance on reservations.
Written November 2, 2019
Hi there, Can someone in Mumbai who is not traveling also visit the SPA or is it exclusively for Mumbai airport travelers. Please advise.
Written January 17, 2017
It is also available for other travelers. not restricted to airport travelers.
Its is available for all guests on prior reservation. to book you may call 022 2853 8791
Written January 25, 2017
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