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Review Highlights
Value for Money

Had reached the airport pretty early due to monsoon and had nothing to do so spent a couple of... read more

Reviewed October 8, 2018
Not great

We had come here to wait for our international flight. The place was overcrowded. The buffet... read more

Reviewed 5 days ago
Navi Mumbai, India
via mobile
Read all 142 reviews
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Traveler Overview
  • Excellent21%
  • Very good31%
  • Average19%
  • Poor14%
  • Terrible15%
Travelers talk about
“great lounge”(4 reviews)
“nice spread”(3 reviews)
Suggested duration: 2-3 hours
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International Terminal 2 | Airside - Level 3, Opposite Gate 85., Mumbai 400099, India
+91 90043 24707
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All reviews great lounge nice spread courteous staff visa signature lounge staff jet airways international terminal debit card decent place free of cost few hours peace of mind ambience coral newspaper delhi
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1 - 10 of 137 reviews
Reviewed 5 days ago via mobile

We had come here to wait for our international flight. The place was overcrowded. The buffet service had some items missing. The tables were not clean either and it was difficult to locate anyone to ask them to clean. Honestly if it’s an international waiting...More

Thank EnakshiC
Reviewed 5 days ago

Dingy lounge located in a shabby basement. Not worthy to even call it as a lounge. Staff was doing their best to provide decent service but the hard product is a total failure.

1  Thank JusLikDat
Reviewed 3 weeks ago

Very crowded.Food was not good.Staff who was standing in the reception wearing a spectacles was very arrogant to all the guests.Don't like to visit ever in my life

Thank sunseb
Reviewed 3 weeks ago via mobile

Its a fish market- packed with people and no place to sit.. stinks pf buffet constantly... claustrophobic. I had to leave within 10 mins...receptionist was acting pricey like she’s gatekeeping a business lounge! Haha ridiculous.

1  Thank Ashlesha K
Reviewed 5 weeks ago via mobile

Not a very standard lounge. I visited this lounge several times. All the time they serve a standard menu. No change in the menu at all. The charging points are almost damaged. The ambience is ok. Overall not a very standard lounge as compared with...More

Thank sagar_has
Reviewed October 16, 2018 via mobile

The best place to relax , wait for your flight , eat , drink , read , though crowded it is very well managed , the staff is very nice and it’s highly recommended, food quality is best ,

Thank GurudasGavali
Reviewed October 11, 2018 via mobile

Too crowded and Too noisy. It was more like a railway station waiting room than an International airport lounge. People were talking loudly on phones, some were even watching videos without headphones. Staff was prompt in clearing and cleaning tables. The lady at the reception...More

Thank Prof_Parul_Shah
Reviewed October 8, 2018

Had reached the airport pretty early due to monsoon and had nothing to do so spent a couple of hours in the lounge. Enjoyed the stay at the lounge with peace of mind. Lunch was simple and tasty and couple of beer added to the...More

2  Thank RaghavendraT25
Reviewed October 4, 2018 via mobile

Packed up your bags for another trip Via Mumbai Airport? Plan to spend a few hours at LOYALTY LOUNGE in the International terminal. A very calm n cool place to rest before any flight. The ambience is great, the food n beverages are good.. palatable...More

Thank ninanpj
Reviewed October 1, 2018

I was there at around 10pm on a weekday , it was in a total mess, too crowded , i had to stand and wait for a while to find a place to sit. Not very clean , food choice really limited , noisy and...More

Thank MIHIRasito
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Questions & Answers
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October 11, 2018|
AnswerShow all 3 answers
Response from surajrajput | Reviewed this property |
PS Also what you destination after layover in Mumbai ?
August 18, 2018|
Response from plpalani | Reviewed this property |
Most of the Visa cards are accepted in the loyalty lounge st the new airport. Master card may not be acceptable