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Review Highlights
Zazen the boutique spa

It was a good experience as we got an offer on Valentine's Day. It's a small boutique but the staff... read more

Reviewed March 22, 2017
via mobile
Exceptional customer service.

One sure thing that it is magnificent. It's my second visit. Exceptional customer service. I look... read more

Reviewed October 23, 2017
via mobile
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Traveler Overview
  • Excellent11%
  • Very good33%
  • Average11%
  • Poor0%
  • Terrible45%
Oct 23, 2017
“Exceptional customer service. ”
Apr 26, 2017
“worst ever”
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52 Gulmohar Rd | Next to Costa Coffee, 52, Gulmohar Road,Vile Parle, Mumbai 400049, India
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Reviews (9)
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Reviewed October 23, 2017 via mobile

One sure thing that it is magnificent. It's my second visit. Exceptional customer service. I look forward to many more visits.I believe ZAZEN by O2 Spa, Juhu Vile Parle(W) is the perfect choice 

Date of experience: October 2017
1  Thank prems737
Reviewed April 26, 2017 via mobile

very poor service i booked appointment for 60mins body n 30mins head for myself n for my fiance whn we reached receptionist gave us our total bill amt n asked us to pay which was vry unprofessional behaviour whn we went to cpl room there...More

Date of experience: April 2017
1  Thank Taanvi D
Reviewed April 4, 2017 via mobile

I had purchased a deal (60 mins Swedish massage valid till 1st April) from Little app. However no appointment was given to me inspite of calling customer care of Zazen and the Juhu outlet for continuous five days. I was trying for an appointment since...More

Date of experience: March 2017
Thank PZP05
Reviewed March 24, 2017 via mobile

It was a very good experience, the staff is very well trained loved the service. Spa rooms are good with all amenities shower etc. Aroma, Swedish, full body, foot, shoulder all services available.

Date of experience: February 2017
Thank RoyalJ42
Reviewed March 22, 2017 via mobile

It was a good experience as we got an offer on Valentine's Day. It's a small boutique but the staff was very well experienced. Loved the experience and was a perfect day spent.

Date of experience: February 2017
1  Thank 525pareshj
Reviewed December 7, 2015

The first treatment we had was a 90 min full body massage followed by a head massage. The massage was great and totally relaxing. The lady who did my massage apologised at the beginning for coming in a few mins late as she said it...More

Date of experience: December 2015
4  Thank S102014R
Reviewed August 28, 2013

we have had one on the most awesome spa experiences at the zazen spa, juhu and the unforgettable relief after the treatment is something that we long for every now and then. But to my surprise the staff kept changing every time we visited here...More

Date of experience: April 2013
5  Thank DItiMumbai
Reviewed July 1, 2013

I chanced upon this spa through an ad in some website and was skeptical. The place is located at the basement, but once you enter the premise a calmness envelopes you. There is a soothing aroma and absolute calm and quiteness. You start relaxing at...More

Date of experience: June 2013
Thank chalajathahoon
darshanrawal, Owner at Zazen Spa, responded to this reviewResponded July 2, 2013

Dear Guest Thank you for the review. We are glad that you felt relaxed. We hope to see you again soon with family and friends.

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