Gozo Cabs

Gozo Cabs, New Delhi: Hours, Address, Gozo Cabs Reviews: 4/5

12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Gozo is a travel technology company that is enabling customers to get a quality vehicle with a good driver at a reasonable price ANYWHERE IN INDIA. We offer taxi services in over 1000 towns & cities across India. We have a 24x7x365 customer service desk that is focused on making your outstation travel easy in India. We don't own taxis but because we enable trips for 10,000's of customers in India we have the highest rated taxi operators continuously wanting to work with us. As a best practice, book at least 2 weeks in advance so we can ensure the best arrangements are put in place for you. Call us or write to us if we can do anything to make your trip more comfortable. We work hard to ensure everything goes perfectly for your trip, but if ever there is anything that we can do better, simply call us and we will go through all lengths to make it right. Gozo Cabs is about delivering great service at a great price. The best compliment is a referral, tell your friends about Gozo!
Suggested duration
More than 3 hours
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Popular mentions

4.0
1,508 reviews
Excellent
1,034
Very good
152
Average
18
Poor
23
Terrible
281

Rajeev Narayan
2 contributions
Comfortable Journey
Feb 2021 • Solo
I travelled from Indira Gandhi Airport to Moradabad and the trip was hassle free. The driver was very polite and there are no hidden charges. I prefer using Gozo for this very reason.
Written May 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kirti I
Udaipur, India2 contributions
Turning into a very unreliable service
Apr 2021
I made a booking for traveling from Jaipur to Udaipur on 28th April (for travel on the next morning). I made advance payment of 25% amount in the afternoon of 28th April 2021, however, I did not receive the confirmatory email with booking ID , which is meant to sent immediately. The driver details were also not sent.

I made multiple phone calls on the phone numbers of the agent as well as the henpdesk number, on the evening of 28th April, and on the morning of 29th April between 5.54 am to 6.30 am (my travel was scheduled at 8.45 am on 29th Apr).

Through their website, I made multiple requests for call back, and the response I got was that I would receive a call back within 60 minutes. But I did not receive a call back at all.

My travel was very urgent hence I had to book anew cab service at a one hour notice, for which I had to spend much more amount, and the whole experience created significant stress for me, and also turned out to be far more expensive in the end.
Written May 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Apologies for all the inconveniences caused as this is not the norm with which we serve our customers. Also , we have zero tolerance for any unprofessionalism. Therefore, we have forwarded your complaint to the concerned team so that they may investigate into it completely and take immediate measures . Also, You may directly write to us to gozocares@gozocab.in . Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ritesh Chandil
1 contribution
Nice
Apr 2021
Well condition sanitized cab provided to me. The journey was good, the driver was professional & friendly in nature.
Written April 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. We look forward to serving you again. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Devendra
1 contribution
Fake and false service
Apr 2021 • Family
Fake and false promise , they confirmed driver would have RTPCR , I called driver before ride and driver doesn't have it, customer care didn' pick my call. Please never use this.
Written April 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Apologies for all the inconveniences caused as this is not the norm with which we serve our customers. Also , we have zero tolerance for any unprofessionalism. Therefore, we would like to request you to share your booking details so that we may investigate into it completely and take immediate measures . You may directly write to us to gozocares@gozocab.in . Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ranjan Malik
1 contribution
Very good service.
Apr 2021
It was a trip with friends, in the covid time they sanitize the cab in well mannered & the fare was also reasonable. For me it is a good choice for travel.
Written April 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. We look forward to serving you again. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diyu
1 contribution
LESSON NOT TO USE THIS AGAIN
Apr 2021 • Solo
I booked this cab three days before and requested the driver to be on time. I asked them to pick me up from Chandigarh airport and drop to Bir Himachal Pradesh. I was waiting for almost an hour cause the driver came late. He gave me a bunch of reasons which I knew it was all a lie! I tried to contact the customer care but the machine appointed to attend the customers are also slow and unresponsive. Pathetic! Really pathetic! If you want to cancel then your paid money is gone. Just amazing how this company can keep existing in India. Beware travelers! Better book other trusted cabs like Ola.
Written April 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Apologies for all the inconveniences caused as this is not the norm with which we serve our customers. Also , we have zero tolerance for any unprofessionalism. Therefore, we would like to request you to share your booking details so that we may investigate into it completely and take immediate measures . You may directly write to us to gozocares@gozocab.in . Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ranvir Singh
Bengaluru, India1 contribution
Horrible experience
Mar 2021 • Family
Customer support is worst. Driver may manipulate charges since gozocabs does not share invoice immediately after trip is over. I paid night allowances to driver and later when gozocabs shared invoice, I got to know that I had it was already the part of quote shared. You can’t connect to their customer support even after calling them continuously for 2 hours.
Written March 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Apologies for all the inconveniences caused due to overpayment done from your end. Upon receiving your complaint Gozocabs has already initiated the refund of the extra amount charged to you. We have a feature of requesting for call back whenever required. You may write to us directly at info@gozocabs.com for any further assistance. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Akshay P
Karad, India1 contribution
Overall in short it's and affordable and comfortable providing services company to a middle class...
Mar 2021 • Family
driver bhevior was vgud as well as it was totally cooperative driver and fully politely bhevior and knowledgeable... over tripe was fantastic and should recommend the gozo than Ola/ubber/ it's service is worth it than this two companies...
Written March 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. We look forward to serving you again. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Manish A
1 contribution
Not so Good because of hidden charges
Mar 2021
Driver demanded Rs.250/- extra other than Invoice Value in the name of Airport Entry though it was not mentioned earlier anywhere.
Written March 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
This is to inform that in Gozo the parking charges are always excluded and needs to be paid by the customer as per the actual. Therefore, our driver was nowhere wrong and charged accordingly. All the inclusions and exclusions were already mentioned at the time of booking in your confirmation mail. Please do let us know for any further assistance. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nitesh R
Hyderabad District, India13 contributions
Great Cab Service
Jan 2021 • Couples
Great service , professional drivers on time pick up . Gozo have clean fleet of cars well maintained and wide range of cars. The pricing is competitive
Written March 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Great review. Thanks so much for reviewing us. Please spread the word and tell others about Gozo. There are still so many people in India who are overpaying for outstation travel. We need your help to get all of India to go Gozo! More people go Gozo, better our prices and services will get. We look forward to serving you again. Regards Gozocabs
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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