Tours and Tickets by Delhi Airport Service Private Limited
Private Spiritual Tour: Akshardham Temple, Lotus Temple & ISKCON in South Delhi
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4 to 6 hours
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Review of: VIP Assistance at Mumbai Airport - Arrival
Both the people who assisted me were so friendly. I had zero trouble, especially since I was carrying a 2 yr old too.
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Date of experience: September 2021
Helpful
My review is for the Meet and Assist service for an international arrival to domestic transfer for my Mum. She was traveling alone with a very tight transfer. Air India’s delay resulted in her missing the connecting flight. Ajay G. was the miracle we needed. He went above and beyond in helping her get an alternative flight, kept reassuring her and was in constant contact with me to keep me from worrying. He worked with the airline staff, ensured that Mum and her luggage were taken care of and breezed through the formalities. He was extremely professional, was patient and understanding the whole time, and added the warmth and kindness to keep a senior citizen calm through the stress of it all. I can’t thank Ajay enough for his help. Without a doubt, I will avail of the service in the future too.…
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Date of experience: October 2021
Helpful
I have given 2 stars as the only positive from the whole experience was the lounge service. The person appointed for meet and greet was of no use to us. He was not seen accompanying the guest many a times. He was mostly occupied on his phone even during the times with the guest. No prior knowledge of priority check in or other services. While the wheelchair service was already arranged and pre booked with the airline.. the meet and greet service though assuring they would co.ordinate for it.. never really took any efforts towards it. The guest was left wanting at many times. They couldn't even arrange for a print out of document on request. They assure u the sun and the moon .. the practical aspect is zilch. Please be aware before booking their services in future.…
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Helpful
The service was good. This service is really helpful for person who are traveling alone and need some assistance. Especially for parents , who needs assistance in taking care of there luggage and as well as communication during immigration, customs and transfers. It’s little expensive, but someone is there to take care of your loved once.…
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Date of experience: September 2021
Helpful
My 18 yr old son was traveling to the US alone for the first time. This service made sure that he reaches the boarding gate without any issues. They took him in right from the departure gate all the way through check-in, security, immigration and to the gate for departure. Highly recommended.…
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Date of experience: September 2021
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