I had a disappointing experience with Drivers India, which I feel compelled to share. After paying an INR 2,000 service fee, I was left without the promised service.
Initially, I was optimistic about using their service based on their assurances. However, after making the payment, there was a complete lack of communication and support. My inquiries went unanswered, and despite multiple attempts to reach out for assistance, I received no response. This level of customer service is unacceptable, especially after such a significant upfront payment.
It feels like a breach of trust when a company collects fees but fails to deliver on its commitments. I expected professionalism and reliability, but instead, I encountered frustration and disappointment. I would advise potential customers to think twice before engaging with Drivers India, as my experience suggests they may not uphold their end of the bargain.
Agent Name for Service is Anjali who serviced us.