New Delhi Railway Station

New Delhi Railway Station

New Delhi Railway Station
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles125 reviews
Excellent
17
Very good
31
Average
36
Poor
11
Terrible
30

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Samantha S
15 contributions
3.0 of 5 bubbles
Nov 2023 • Couples
I'd heard all sorts of horror stories about New Delhi train station and was expecting to either be crushed in the crowds or scammed at every turn. The truth is neither happened. The station is obviously busy and everything that comes with that but, despite being a very obvious foreign tourists complete with giant backpacks, we weren't hassled at all beyond a few people asking if we needed a taxi. Maybe we just got lucky but I didn't see anything dodgy going on. There was a massive queue to get through security at the main entrance in the middle of the station but there are smaller entrance halls at the left and right of the building which we walked straight through so it's worth checking these if you want to skip the lines. The only thing is these smaller entrance halls don't have the boards telling you the departure platforms so you may need to check in the main entrance hall first. Once you know your platform, everything is clearly signposted in English and Hindi so it's pretty easy to find where you need to go. It certainly isn't the cleanest or most modern train station in the world but you're only passing through so I don't think it matters that much. One thing I would say though is don't wear sandals or flip flops. I was slipping and sliding in puddles of who knows what so I was glad to be wearing trainers!
Written December 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Geoff H
Sissinghurst, UK18,070 contributions
4.0 of 5 bubbles
Apr 2024 • Friends
It's hot, it's noisy, it's chaotic, it's India!! But a tourist attraction it is not. We approached our first encounter with New Delhi Railway Station with trepidation but, as long as you keep your wits about, keep an eye on your luggage at all times and keep saying "no" to all the touts and scammers you should pass through without too much bother. It's a massive station but, fortunately, the electronic platform indicators work and show their information in both English and Indian. As a 'tourist attraction' the marking is one but for an experience (and thrill) never to be forgotten, the marking is four.
Written May 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mohammad Golam ... S
Khulna City, Bangladesh16 contributions
3.0 of 5 bubbles
Jan 2020
We had to wait at NDLS to catch the Kalka Satabdi on 26th January’ 20 for 5 hours. We reached at New Delhi Railway Station from New Delhi Airport by Airport Express Metro. We had 5 hours to wait for our scheduled train. We went to Platform 1 and find AC Class waiting room charged Rs 10 per hour per passenger. We had to shown our AC Class train tickets to enter to this waiting room.

Facilities were as usual, seating are has large numbers of steel chair and 2 food stalls. Toilet facilities were with common for Gents and Women. Not bad for short stay.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

deb
Australia1 contribution
1.0 of 5 bubbles
Jan 2020
Please Please be aware there are bad people that will miss advise you at this train station and tell you your tickets are not valid.

1st: Near Security someone will look at your ticket and will tell you that your ticket is incorrect and advise you to go to a irtc outlet to exchange it for the correct ticket. They will even offer to put you in a government taxi. He will assure you that you have plenty of time to get back.

2nd: They will stall you in the office and then tell you the train has been cancelled. They will even arrange a phone call to have someone tell you that the train was cancelled a couple of hours earlier.

It is at this point that they will then help you arrange a car and driver for you at quite a price. Unfortunately at this point in time your choices are limited as they have stalled you long enough to have missed the train. He even pretended to ring our next hotel and let them know that we no longer required a driver to pick us up at the station.

Upon arrival at the hotel we soon realised that the drivers were still waiting for us at Agra Cant Station and that in fact the train had not been cancelled.

Our driver was lovely and the Manager of the hotel was able to through the driver follow the trail and we were able to retrieve quite a portion of our payment. We were lucky.. Please don't let this happen to you.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ettore Gentile R
Vevey, Switzerland63 contributions
1.0 of 5 bubbles
Sep 2023 • Friends
Delhi Central Station represents a formidable challenge for any commuter. Having lost a connection we needed a new ticket, but if you naively think that it is enough to go to a ticket office, it is because you have not yet realized the incredible chaos that reigns in this microcosm. The Delhi station is closer to Dantesque Hell than to a normal place of production of customer services. By a circuitous route, that is to say going through the cancellation counter, we managed (because foreigners I suppose) to obtain the ticket with seat reservation, otherwise it would probably have been mission impossible. Moreover, it seems likely that this particular place is in the image of the country and that it illustrates the present state of the immense transformations to be accomplished to achieve the vision of the future illustrated by the neighboring metro station connecting the railway station to the 'airport
Google
Written September 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

797dennisp
Montrose, UK30,813 contributions
3.0 of 5 bubbles
Feb 2020
My first railway journey in India since 1995 and I was not looking forward to the overnight train to Udaipur which was supposed to take over 12 hours.

Our Explore group had our baggage coralled safely on the platform while half of us went to the waiting lounge for snacks while the others safeguarded our stuff.

Ordered paneer puffs, coffee, chai and juices for the pending journey.

Train turned up only 30 minutes late which is on time as far as the Indian Railways are concerned. We battled our way on the train to find our sleeping berths - I was in the top bunk of a four berth compartment. Someone came in during the night and turned our lights on and a family followed shoving their luggage on the floor between the berths ! Thankfully we were rescued by the attendant who managed to get the trespassers moved onto somewhere els. Apparently travelers come on chancing getting a sleeping berth and not really caring if anyone is occupying the compartment !!
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Let's Go Sightseeing
Noida, India2,894 contributions
4.0 of 5 bubbles
Jan 2020
The Delhi railway station is possibly India's busiest station. It's too many platforms & a fair amount of chaos & crowd which can overwhelm foreigners. If you're boarding a train on this railway station, google the platform number beforehand but also verify at the station.

Walking from one end to the other takes a lot of time. So ensure you are not running late. Platform 1 is Paharganj side & Platform 16 is Ajmeri Gate. Both the sides have parking lots & cab services. The Ajmeri Gate side has the metro service too.

All the platforms have elevators & escalators. The coolies have a fixed rate; don't give in to their atrocious demands. The station is much cleaner now. There are ample retiring rooms.
Written September 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Perice
10 contributions
2.0 of 5 bubbles
Jan 2023 • Friends
There were two guys with moustache, surely staff, who were checking their cell phones all the time, speaking on loudspeaker, cracking jokes and disturbed paying guests. Such a shame for a great lounge. Managers, give that young lady a raise and punish those guys with moustache.
Written February 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike J
6 contributions
5.0 of 5 bubbles
Feb 2023 • Family
For short stays between connecting trains the executive lounge on the First floor is the best option. Neat clean well managed with a buffet available as well as tea/coffee and other snacks on payment. There a couple of Rest rooms with beds where one can choose to rest by paying a little extra. Otherwise there is comfortable seating with charging points with each sofa. Clean washrooms are also available. Charges are by the hour.
Written February 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aaditya Paudel
Kathmandu, Nepal11 contributions
3.0 of 5 bubbles
Oct 2022
New Delhi Railway Station is a well-managed railway system. First of all, you can do the bookings online. Second of all, you can see where you are, what is the next station, etc also through an online app or website just by typing your number. you are mostly next to a friendly neighbor. Although it can get pretty uncomfortable and tedious at times when traveling but overall a good experience.
Written October 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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