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Under sea Panama
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Roberto M wrote a review Mar 2020
3 contributions
The tour is amazing, also thanks to the natural beauty of this area. I found this particular operator very professional: one-time, safety-oriented, with nice staff. Specifically on the deepboarding I am rather unimpressed: the speed is so low that it makes it difficult to dive, and there is absolutely no adrenaline - on the other hand, it is really for everybody.
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Date of experience: March 2020
1212Petra wrote a review Dec 2019
Riga, Latvia7 contributions5 helpful votes
I did this tour and after DOUBLE checking that it would also be in English, they did it all in Spanish. The guide was a creep and made girls feel uncomfortable in the water doing the deep boarding (he was looking down their tops). The "food" included was cold pasta (probably his leftovers from the night before) in a takeaway container. I wouldn't do this again if you paid me. Zero stars!!
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Date of experience: October 2019
1 Helpful vote
Mirmkins wrote a review Apr 2019
10 contributions11 helpful votes
Just to be clear, I have traveled to over 40 countries and don't except people to speak English to me, but if I book a tour that is supposed to be in English I expect it. Our hotel booked the tour and the guy taking our money at the desk spoke English, but that is about where it ended. On the tour, they asked who spoke English and it was only my friend and I. As soon as the guides realized it was only two of us they stopped trying to say anything in English. When we stopped at Dolphin Bay, they spoke for 5 minutes in Spanish and when we asked for a brief recap, the guide said no. When other guest started to translate they told them to shut up. Then I was pissed off. Eventually, they told the guest to translate and we spent the rest of the trip having to ask our fellow passengers. But most of the time we were lost about what activities we were doing or what was going on because we felt bad asking everyone to help us. When we arrived back at the dock, we told the English speaking manager that they refused to speak English. He brushed us off and said his guides speak English. He didn't apologize. So if you want to understand your tour and not just pay for a boat ride then pick a different tour.
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Date of experience: April 2019
1 Helpful vote
Mummelputz wrote a review Jan 2019
Munich, Germany2 contributions
We booked a tour the day before and paid the advance. He instructed us several times that we would get picked up at 10:15 at Bastimentos and wrote that down on the confirmation. We were there at 10:05. Who didn't show up was Deepboard undersea. 😡 The bar owners nearby told us after one hour wait in the sun, that the boat came way before 10:00. Not a word of apology from Deepboard undersea. Just rude, unfriendly, unreliable behavior. Don't waste your time and money with them.
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Date of experience: January 2019
Norma J wrote a review Jan 2019
2 contributions
The snorkel activity was the worst we have ever been on. They took us to a pier with a few fish swimming under the dock. To make matters worse, they allowed smoking on the boat and in the lunch shelter.
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Date of experience: January 2019
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