Kandy City Center

Kandy City Center

Kandy City Center
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Top ways to experience Kandy City Center

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles289 reviews
Excellent
110
Very good
104
Average
51
Poor
15
Terrible
10

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Peter Daniliuc
Adelaide, Australia9 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Kandy is well worth setting aside a day to explore. Apart from the Temple of the Tooth and Kandy Lake, there's lot to explore in the city. And the best way to explore Kandy is definitely by Tuk Tuk. You not only avoid the traffic jams, but also receive the best local knowledge at a fraction of the cost of organised tours. Our Tuk Tuk driver Saman was brilliant - warm, friendly and very knowledgeable - one the best in Sri Lanka (Whats App +94 72 290 9182). Saman took us to through the amazing meat, fish and vegetable markets in central Kandy (I think they're the best in Sri Lanka). We also explored the local shopping area, colonial buildings and stunning lookouts of Kandy city. But the best was yet to come, Saman took us to a local restaurant where we had our best Sri Lankan meal of the trip. The black curry ckicken was amazing. And to top it off, Saman dropped us off at Kandy station the next day and waited until we boarded, to make sure we on board and no one took our seats ! A truly memorable experience which deserves 6 stars, not 5 !
Written February 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruwindu
25 contributions
5.0 of 5 bubbles
Mar 2023 • Family
It cover most of your shopping needs with vast variety of stalls. There is a decent indoor play area for kids at reasonable prices and well trained staff. Play zones issue tickets valid for 30 mins.
Written April 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kai Wah
Malaysia3,806 contributions
3.0 of 5 bubbles
Feb 2020 • Couples
This a shopping mall located in the city centre of Kandy. There is a foodcourt concept eatery place with variety of international cuisine, but we didn’t try the food there because it is rather pricey and we wanted to have local Sri Lankan food. There is a supermarket convenient for us since we are staying nearby. Nothing much for us since we are not the shopping type of tourists.
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Petra B
Nijmegen, The Netherlands28 contributions
2.0 of 5 bubbles
May 2024 • Couples
Kandy doesn't have much to offer besides the Tooth Temple (we didn't go because we've already seen tons of temples) and the Botanical Garden (which is beautiful). Kandy lake… you can walk around it, but at 33 degrees you have to feel like it. Furthermore, there are advertisements everywhere with trips that are not in Kandy. It is a very busy city in terms of traffic, enormous exhaust fumes from all those old buses that drive there. It also doesn't really have a nice center to walk through. We wouldn't recommend Kandy unless you want to see the temple.
Google
Written May 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rad69
91 contributions
1.0 of 5 bubbles
Oct 2023 • Friends

I recently visited the Kandy City Centre with my family and had a disappointing experience at the food court. The new card entry system, although unique, lacked proper guidance for patrons unfamiliar with it. The security personnel, especially one individual, exhibited a disconcerting level of unfriendliness and even resorted to shouting at customers.

The new entry card system is unfamiliar to many in Sri Lanka, and it's essential that the management considers providing clear instructions or assistance to ensure a smoother process for visitors. The behavior of the security personnel, particularly the one who was verbally abusive, was completely unacceptable. Customers should be treated with respect and courtesy, not subjected to shouting and hostility.

I urge the management of Kandy City Centre to address this issue promptly. Training for the security staff on customer service and effective communication is crucial. Additionally, introducing user-friendly guides or assistance points for the new entry system would greatly enhance the overall experience for visitors.

I believe that with these improvements, the Kandy City Centre can create a more welcoming environment for patrons and avoid instances of unpleasant interactions with staff.
Written October 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam Weyman
Basingstoke, UK74 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
Word spice is a great restaurant it's a spacious area and there's tons of options you can choose from. I had a lovely grilled chicken burger which was delicious. The only complaint I have is that the patty was bit under grilled but it was still very good.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mariechumack
7 contributions
5.0 of 5 bubbles
Dec 2021 • Friends
If you want to have full experience in Kandy you should hire him. He showed us so many beautiful places in just one day. He has a big comfortable van for a group and a Tuk tuk for two
Namal +94 77 661 8292 WhatsApp
Written December 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Durgadiana
Borculo, The Netherlands217 contributions
4.0 of 5 bubbles
Dec 2023 • Family
We had diner in the restaurant at the top floor of the Kandy city center. When you enter you get a card to use with your order. The atmosphere was a little boring, but the food was good! You can choose from different meals and drinks, and the system with the tickets works well. You can go here to find a taste for everyone at your party!
Written January 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MonteBurns
New York City, NY1,036 contributions
3.0 of 5 bubbles
Jan 2020 • Couples
Kandy doesn’t really have much to offer. A very congested city center with lots of cars, buses, and tuk tuks vying for the same small road. This shopping mall is par for that course. Not much on offer. Some clothes and electronics shops. A few shops selling fragrances. A floor with a bunch of banks. A small supermarket in the basement. And food on the top floor. Not an impressive mall.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom S
Glasgow, UK125 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Visited the food court on the forth floor. The variety of food was excellent and I'm sure there is something for everyone. The premises are spotless and the staff keen and helpful. The food was exceptionally nice especially the stir fried beef dish from the Chinese section
Written January 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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