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New Ranweli Spice Garden

Kandy, Sri Lanka
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About New Ranweli Spice Garden
Visit us at nature spice garden and experience why people from all over the world preferred Sri Lankan spices and herbs
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Open Now
Hours Today: 12:00 AM - 11:59 PM
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460Reviews7Q&A
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Kevin S wrote a review Mar 2020
2 contributions
Typical tourist trap. Our Tuk Tuk driver brought us here and after a very uninspired and unmotivated tour of the spice garden they bring you to their shop filled with totally overpriced (factor 10x) and low quality Cremes. The Tuk Tuk driver typically receives 50% commission. During the tour they also apply some sort of hair removal Creme to your leg so you’re basically forced to buy the whole thing and remove all of your leg hair or run around with a hairless patch. Don’t do the same mistake as we did and avoid at all costs!
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Date of experience: March 2020
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Response from jerum, Guest Relations Manager at New Ranweli Spice Garden
Responded Sep 13, 2020
Hi Kevin It is sad that most of the guests do not bother to check the name of the spice garden and just write the review on the first tripadvisor link that pops on google. make sure you get the name of the place right because there are many spice gardens in kandy. hard to say which place you visted. but one thing is for sure that there is no hair removal cream available in our spice garden. greetings from new ranweli spice garden kandy
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Lucie D wrote a review Feb 2020
Las Vegas, Nevada167 contributions102 helpful votes
Weird place, first of all this is not a spice garden but an aromatic plant garden. They showed us around and explained the plants, interesting but We already knew most of it. Followed bu a massage, which was really good but for me( girl) it was pushy to take off my shirt (which i did not) and felt uncomfortable as they were men massaging. The massage was getting close to some intime areas, it felt weird... Once finished they brought us to the shop, and everything was super overpriced. Minimum of 15$ per product, if we wanted to buy all the stuff that we were interested in, maybe 7 products it would have cost us at least 100$!! I mean wtf?? How do local people can afford these prices?? Obviously this is a tourist garden only, no locals on sight. They probably inflate the prices by x10. We ended up buying two little shaving creams for 27$... now I feel stupid to have been trapped. I guess they know their job and convince people. I think any spice garden in Kandy is to avoid. Or at least ignore the shop at the end. Also the garden was super small and obviously they don’t do anything there, so you don’t see the production or anything like that, only plants. And... of you check on tripadvisor, all the answers from the owners are super rude.
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Date of experience: February 2020
1 Helpful vote
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Response from jerum, Guest Relations Manager at New Ranweli Spice Garden
Responded Feb 21, 2020
hello The thing with most of the travelers who visit spice gardens is that most of them cannot remember the name of the place they visit or they simply think that there is just one spice garden in kandy. this is not right there are quite a few spice gardens and each one of them have a name and by law a spice garden should display the name in front of the garden and all the labels of the products must have their name and the address. it is very surprising that the travelers always confuse spice gardens when they can find the name of the place they visited in the labels and on the sign board displayed in front of the garden. also it is mentioned in this review that the management responses are rude. well you have no idea how frustrating a person becomes when falsely accused. you try to be the change in the world and still because of some black sheep in the business people who try to do good and honest business also gets criticized. hopefully future travelers will first make sure that there is a signboard that has the name NEW RANWELI SPICE GARDEN. Our advice is first ask the staff of the spice gaden to show them their signboard and then start doing the tour. That way you know you have visited the right place. thank you NEW RANWELI SPICE GARDEN TEAM
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Nick070188 wrote a review Feb 2020
Losone, Switzerland21 contributions31 helpful votes
This place is a scam. Avoid at all cost! Prices are like 10x what the product should cost. Plus they push you into buying they product after taking you for a tour of a small garden. I left without buying anything and they started to act pissed off. This people are a shame to Sri Lanka. Nothing to do with all the other honest people I met during my trip. They should run out of business. Don’t be tricked by your tuk tuk driver and if they propose you to go there don’t
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Date of experience: February 2020
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Response from jerum, Guest Relations Manager at New Ranweli Spice Garden
Responded Feb 21, 2020
Hello Nick first of all we believe you have no common sense otherwise you would would not write the review on this link. just try and remeber the name of the spice garden or visit that place again to make sure you got the name of the place right. we are hundred percent sure you haven't visited our place but visited some scam and this is how you take out your anger by writing a negative review on the first place that pops up on google. we thought Europeans were a smart bunch but this just shows you are the stupidest people in the whole world who is dragged to tourist scams like cattle by these tuk tuk guys. learn to do some research before visiting a place and dont accuse innocent peple like us just because we are ranked high on google and tripadvisor. thank you greetings from NEW RANWELI SPICE GARDEN
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Adrian C wrote a review Feb 2020
Vaslui, Romania76 contributions30 helpful votes
Nothing interesting to be seen. Just a few trees, is way exaggerated to say this is a spice garden. Everything is just a tourist trap, oriented over robbing the tourists. All the taxis or the tuk-tuk will tell you fairytales about how interesting it is. The true is that they got a big commission from what tourists spend. Is absolutely not important what spice garden you’ll see. All are the same oriented, have the same concept. ‘Free massage’ at the beginning, tipping is an absolutely must, then the theatre from the shop. You will be pushed and suffocated by a couple of ‘knowledgeable’ sellers and left without your money for buying the most useless dirty liquids you can ever imagine. I personally spent 200€ for some stupid liquids. When I got home I realised how stupid I was. So, do yourself a favour and go away of any of this dubious businesses. Doesn’t matter if is this one or the other one!
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Date of experience: February 2020
1 Helpful vote
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Response from newranweli, Guest Relations Manager at New Ranweli Spice Garden
Responded Feb 16, 2020
Hello First of all we believe you have mistaken our spice garden for some other place. And second you cannot put every spice garden in Sri Lanka into one box. If you have fallen for a trap we are sorry but you cannot blame every business in Sri Lanka for your stupidity and ignorance. It's clearly seen because you can't even remember the name of the place you have visited otherwise you wouldn't write the review on our link. Check the previous reviews and see what kind of a place we are running . Thank you
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Film G wrote a review Feb 2020
New England697 contributions314 helpful votes
The garden itself is small, but well kept and sports diverse medicinal plants. The guide was very informed and fun, and there is a demonstration and review of the many health products and spices sold there. There is even a free massage (for men... it’s shirt off) though a tip is expected. A full visit is an hour, if that. If you seek a quick lesson in Ayurvedic medicine and the plants used, this is a good spot. Clean toilets.
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Date of experience: February 2020
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