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Your Morocco Tour

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Ouarzazate, Morocco
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About Your Morocco Tour
Your Morocco Tour was crafted out of love for Morocco, its nature, culture and people. We offer unique, authentic and tailored made holidays for small group or families. Our tours of Morocco can start anywhere and at anytime.
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Justina Frankowska wrote a review Feb 2020
16 contributions2 helpful votes
+1
We used Your Morocco Tour for a 10 day trip in Morocco in February 2020. Our experience with the company could not have been more fantastic. When I emailed Jana, her responses were quick and extremely helpful. She helped to customise the tour to suit our needs. All of the Riads
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Date of experience: February 2020
2 Helpful votes
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Patricia G wrote a review Jan 2020
8 contributions2 helpful votes
From start to finish, our interactions with Your Morocco Tour were outstanding. Jana was incredibly helpful in putting together our tour, making suggestions, arranging guides, etc. She was quick to respond to our (many) questions. She was always kind and thoughtful. Abdel
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Date of experience: January 2020
3 Helpful votes
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TeachingTower wrote a review Jan 2020
East Berkshire, Vermont3 contributions3 helpful votes
Everything about my trip was amazing! From the very beginning Jana was very responsive and worked with me to make a personalized tour that met my needs and dates of travel. I did a 12 day tour and found the smaller cities a lot more appealing. Rachid was my driver for the
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Date of experience: December 2019
3 Helpful votes
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mary926 wrote a review Dec 2019
Colorado Springs, Colorado6 contributions5 helpful votes
We just finished our 3day/2night tour of Morocco, and can’t say enough good things about this company. From our first contact with Jana via email to our goodbye to our driver, every detail was perfect. Our driver, Abdul Jalal, took great care of us. He was pleasant to be with,
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Date of experience: December 2019
3 Helpful votes
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Steve-Rita-A wrote a review Nov 2019
ny23 contributions6 helpful votes
We had a wonderful vacation experience. We organized a private tour of Morroco with Jana, the owner of Your Morroco Tours. We communicated via email and created an itinerary which included Casablanca, Rabat, Chefchauen, Fes, a desert camp, Marrakech and Essaouira. We had a
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Date of experience: October 2019
1 Helpful vote
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Response from Jana P, Owner at Your Morocco Tour
Responded Nov 22, 2019
Thank you for the review. We are happy to hear that you had wonderful vacation. We are sorry about the glitch that happened in Marrakech which was the mistake of the riad we have arranged for you. We have booked Riad Gallery 49 upon the time of your booking. Unfortunately, the riad in meantime fired their manager on the spot but while packing his staff he managed to delete few reservations and emails out of anger and despise. When Hassan called the riad advising that he will be arriving in about 1 hour to ensure they have all ready for you , the riad said they don't have the booking and no rooms except tiny room on top of the terrace. Hassan said that this is not acceptable as you are elderly and require least amount of steps possible. Riad Gallery 49 has arranged another riad for you Riad Ariha to fix the situation. Riad Ariha is about same value as Riad Gallery 49 and they arranged spacious room on the ground level. Note, you have been traveling in the peak season of October so the number of available riads have been very very limited! Anyway you didn't like the Riad Ariha and insisted staying in Riad Gallery 49 as that was on your itinerary. You were very well aware that there is only tiny room available. As per your demand we have moved you to Riad Gallery 49. Then upon return to your home, you have demanded full refund for the 1 night stay in Marrakech because of the small room which we have refunded you. However, you were very well aware that you will be in small room and that this was not our mistake as I have even forwarded you the email confirmation from riad. Hassan was scheduled to be with you the entire journey , however, he didn't have good connection with you. He has requested to be changed 5 days into your tour. We said that is not possible and he has to keep the journey till Marrakech 12 days of your trip. After Marrakech you had only transfers to and from Essaouria so we though it will be ok for Hassan to leave you.
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