Hai Phong Tours
Hai Phong Tours
5
City ToursCultural ToursBike ToursBoat Tours
9:00 AM - 11:30 PM
Monday
7:30 AM - 11:30 PM
Tuesday
7:30 AM - 11:30 PM
Wednesday
7:30 AM - 11:30 PM
Thursday
7:30 AM - 11:30 PM
Friday
7:30 AM - 11:30 PM
Saturday
9:00 AM - 11:30 PM
Sunday
9:00 AM - 11:30 PM
About
Hai Phong Tours is travel agency in Hai Phong city. Our customers are oversea tourists worldwide. We focus on tours to UNESCO heritage sites such as Halong bay day tour, Halong bay 2 day tour, Halong bay 3 day tour. Bai Tu Long bay tours or Lan Ha Bay tours are available for whom want to be away from crowds. You can also combine between Lan Ha bay and Cat Ba island in a trip with us. We also provide private tours to Ninh Binh such as Mua cave, Trang An, Bai Dinh pagoda, Hoa Lu, Tam Coc. Besides, we also have car rental service with driver included.
Hai Phong, Vietnam

Awards
Travelers' Choice
2024

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Travelers talk about
(20 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles213 reviews
Excellent
200
Very good
13
Average
0
Poor
0
Terrible
0

Travelite7275
Singapore, Singapore167 contributions
5.0 of 5 bubbles
Nov 2022
We did a 5D4N tour or Hanoi, Halong Bay and Ninh Binh with Hai Phong Tours. Phuong was amazing from the start. He helped put together a great itinerary for our small private tour of 5. From airport transfers, Hanoi Day tour, Halong Bay cruise and Ninh Binh tour, we had a great and relaxing time. Very helpful in suggesting the itinerary, advising the places suitable for our group as we have 2 seniors and 1 child with us. Phuong helped with reservation of the Halong Bay 2D1N cruise, it was a great experience! The planning was done with great ease over Whatsapp. Man, our guide arranged by Phuong, was also very good and professional. Speaks relatively good English. The drivers were great and vehicles arranged for our group was comfortable and we felt very safe during the journey. Most commendable was Phuong was contactable and very responsive on whatsapp throughout our trip. Charges were very reasonable too. I strongly recommend Phuong and Hai Phong Tours!
Written December 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Travelite7275, Thank you for your high praise. We're delighted to hear that you enjoyed your tour and our services especially. Looking forward to serving your group again. Best Regards, Phuong Hai Phong Tours (https://haiphongtours.com)
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicole U
Santa Monica, CA49 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
So happy I found Haiphong Tours! We needed a ride to Cat Bi airport after a Halong Bay Cruise. Haiphong Tours offered the transfer at half the price with stops in the city. They are friendly and have great communication. Special thanks to our driver who took us to a fun and interesting food hall to try some local dishes with the locals!
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Nicole, Thank you for choosing our service and your kind words. We're thrilled to hear you enjoyed the ride and the local dishes. Best Regards, Phuong Hai Phong Tours (https://haiphongtours.com)
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ZHI Q
3 contributions
5.0 of 5 bubbles
Jan 2024 • Friends
Without a doubt, the highlight of our Vietnam trip was the cruise in Halong Bay! Faced with numerous options, Mr. Phuong patiently arranged a suitable cruise for us based on our budget and preferences. Upon learning that there were elderly members in our group, he even arranged a comfortable DCAR bus, earning unanimous praise from our team! The facilities on the Milalux cruise were outstanding, and the service was exceptionally considerate, creating unforgettable memories for us. Thanks to Mr. Phuong!
Written February 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Zhi Q, We are so glad that you enjoyed your Halong Bay cruise, and that our arrangements met your needs. Your kind words are greatly appreciated. Best Regards! Phuong Hai Phong Tours (https://haiphongtours.com)
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DhruvKakar
New Delhi, India17 contributions
5.0 of 5 bubbles
Oct 2022
FIVE STAR EXPERIECE. Mr. Phuong was absolutely great to work with. Organised my Ha Long Bay tour at the last minute from Hai Phong. Fairly and reasonably priced. Other operators from Hai Phong and the Hai Phong hotel travel desk price quote was much higher, for no real justification. I was a little weary about paying in advance after reading a few scam horror stories online about other websites, but Mr. Phuong gracefully agreed to have me pay in cash upon pick up.

Driver arrived before time for pick up, and a great smooth drive to the harbour.

The tour itself was also excellent. A good seafood lunch followed by the scheduled activities on the tour. We noticed that other tours arriving at the stops had long lines to way for kayaking and hiking, but our cruise was timed just right!

Do not hesitate to book with Hai Phong Tours, you will not be disappointed.
Written October 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JXM1956
United Kingdom48 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
We used this company several times during our tour of Vietnam and I can say every interaction was dealt with superbly. Prices were reasonable and every driver was on time, I was also asked to confirm when driver had arrived. Also dealt with last minute change of plan when our flight was changed. Highly recommended.
Written December 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear JXM1956, We are delighted you appreciated our services, especially our punctuality and flexibility. We aim to provide remarkable experiences. Thank you for your recommendation. Best Regards, Phuong Hai Phong Tours (https://haiphongtours.com)
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

keelz
Christchurch, New Zealand140 contributions
5.0 of 5 bubbles
Apr 2024 • Family
We booked a driver to collect us from our Halong Bay Cruise and deliver us to the airport in Ha Noi . It's about a 2.5 hour journey.
We communicated pre trip via whatsapp - the quote was better than our hotel could offer and payment was easy . Our driver was very professional , careful and our ride was so smooth . Newish car , comfortable and roomy and with working seatbelts. Hurrah!
Communication was excellent pre and post trip.
I would definitely recommend this company and would love to book them again one day . Thanks - you were great !
Written April 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Keelz, we appreciate your feedback about the smooth ride and excellent communication. It's delightful to know you found our service professional. Hope to serve you again in the future! Best Regards! Phuong Hai Phong Tours (https://haiphongtours.com)
Written April 15, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hector O
3 contributions
5.0 of 5 bubbles
Jul 2023 • Business
Excellent experience!!! All inclusive for food and activities: cruising, swimming, hiking, caves, beach, happy hour, cooking class, squid fishing, sunset to sunrise! Comfortable accommodation and delicious food! Stunning scenery!
Written July 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NHAN NGUYEN
1 contribution
4.0 of 5 bubbles
Aug 2022
1. My wife and I planned to travel to Cat Ba Island with no conception of personal transportation in the first place. Hai Phong Tours offered us all possible itineraries, and responded promptly to our demand which is the most complicated as using many cars and cable car.
2. Service charge was actually competitive and payment term really flexible.
3. Hai Phong Tours contacted us frequently on route to make sure we are safe and satisfied.
4. Hai Phong Tours served us instead of inducing us to use their service. They advised us to use speedboat (of their competitor) instead of their car just because of our convenience!
We're ready to introduce this company to our relatives and acquaintances.
Written August 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

natalie b
1 contribution
5.0 of 5 bubbles
Mar 2023 • Couples
Zalo transfers is excellent. All our transfers were on time. Very responsive and helpful on watsapp. We were also able to change the time of one of our transfers with short notice without a problem. Really nice comfortable cars to travel in suitable for long transfer journeys to/from airport etc.
Written April 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Natalie, We're thrilled to hear about your positive experience with our transfer service. Your satisfaction drives us. We hope to assist you again soon. Best Regards, Phuong Hai Phong Tours (https://haiphongtours.com)
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tracy E.
4 contributions
5.0 of 5 bubbles
Jun 2020 • Couples
Mr. Phuong set up an amazing tour for us on Calypso Cruises. All communication was very prompt, professional and courteous. The boat was very clean and beautiful with amazing meals. The staff was extremely friendly and would often go out of their way to make our experience wonderful. We are definitely recommending Hai Phong Tours and Calypso Cruises to our friends!!
Written June 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Tracy! Thank you very much for such lovely review. We do appreciate your support to help our business running after Covid. Enjoy your stay in Hai Phong and see you next time! Phuong
Written June 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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