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As we have never done any scuba diving before we had loads of questions before booking our course. We received excellent service and guidelines from Master Divers. Their response to emails was quick and full of information. We signed up for the Padi Open Water eLearning course with them as it will only be the two of us with our instructor. They offered us advise on ferries, hotels, etc. Our dive master Natalie was the best we could ask for. She kept us calm and focused all the time. Her knowledge and experience was putting us at ease as we were very nervous and anxious about diving for the first time. They use equipment of high standard which is definitely important when you are 18m below surface. Thank you Elaine (owner) for your excellent service and quick responses to my many emails! Thank you Natalie for your patience and exceptional professionalism with us. We recommend Master Divers to everyone. When we return to Koh Tao we will definitely dive with you again Thank you! …
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Date of experience: December 2020
1 Helpful vote
Helpful
I arrived on Koh Tao as a client, fellow diver but still a stranger. I left months later, a member of the family. Master Divers changed my life. Leaving corporate sales & marketing over the age of 40 and starting a whole new life path. I was embraced and guided. When I was successful, but also when I failed at first, during various phases of my training. I have been equipped to work in the dive tourism industry, since 2018. While working in the industry I have seen the difference between the level of my training and other that of some other instructors. During leading dives, as well as speaking with guests. I am forever grateful and feel blessed to have crossed paths with Master Divers, Koh Tao. I have made friends from all over the world. I will always have a home in Thailand. Best decision I made was to start my pro career in the diving industry, with Master Divers, Koh Tao. Much love and respect Alex Oosthuizen…
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Date of experience: November 2019
Helpful
Very experienced and knowledgeable dive instructors who are friendly and set you off on your amazing life changing experience.
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Date of experience: October 2020
Helpful
They're the best diving school on Koh Tao! The courses adhere to the highest quality and the instructors take a personal interest in seeing that you become better divers. I've been diving with them for more than 3 years now (split over 4 trips and with multiple instructors) and never have I felt the lack of warmth that we generally receive as soon as we walk into the shop. Their boat staff is also invested in ensuring that you've a great dive trip. Right opposite the school is Coconut Monkey, your fix for anything delicious; basically, you're well fed, clothed, and taken care of at Master Divers! Do the take plunge with them!…
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Date of experience: August 2020
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Response from KohTaoElaine, Owner at Master Divers
Responded Aug 20, 2020
Thank you so much for such a positive review, we really do appreciate the time and effort. It was lovely to have you back diving with us again and we look forward to seeing you both again soon!
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The first thing I looked for as I set out to book my Beginner open water course was the average group size. I found a few companies which aimed at medium-small groups and so began exploring those further. After speaking with a few friends and colleagues, it became clear that Master Divers was the obvious choice. Not only were they recommended by a recent visitor, but by ex-dive instructors who worked (elsewhere!!!) in Koh Tao some years ago and also by someone who began their diving life with them over ten years ago. To maintain an outstanding reputation for so many years shows they must be doing something right! I was not disappointed in any way. The black and white parts were all there: good health and safety measures, well cared for equipment and a clean and comfortable environment both on land and on the boats. The website was informative and simple. The staff were easily contactable and the replies were prompt. The location was great and I loved dining at Coconut Monkey just over the road (who also provided lunches on the additional fun dive I did after qualifying- delicious banana bread!). What impressed me the most about Master Divers was that the ethos of the company shone through from every member of staff. Striking a balance between friendly and professional is no mean feat. But Master Divers achieved this immensely. My instructors Kiri and Kirsty were exceptional teachers. They were thorough and patient in every aspect. Not once did I feel anxious or uncertain about diving and as a beginner, I had expected to feel this way at some point (after all, it's not like playing mini golf!) Their outstanding teaching styles eleviated all of my nerves and made it one of the most memorable things I have ever achieved. I can't wait to put what I have learned into practice again... I also can't wait until I am able to return to Koh Tao and complete many more dives (and hopefully courses!) with Master Divers of course... where else?! Personal highlight: look out for the uniquely coloured starfish.…
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Date of experience: July 2020
Helpful
Response from KohTaoElaine, Owner at Master Divers
Responded Aug 20, 2020
Fantastic review, thank you so much, we really do appreciate every word. It's so good to hear that all our hard work has paid off and you've had a great time. It was fab to have you with us and we all look forward to seeing you again soon. Jason will try and show you the starfish again next time too if you like ;-)
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