Scuba Diving
1 day
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
100% of reviewers gave this product a bubble rating of 4 or higher.
from
$70
per adult
Phoenix Divers Koh Lanta
Phoenix Divers Koh Lanta
5
9:00 AM - 7:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
Full view
About
We are a PADI GREEN 5 STAR Dive & Freedive Center devoted to environment conservation and energy saving. We run daily guided Snorkelling, Freedive and Dive trips to the best sites Koh Lanta has to offer keeping our group sizes to a very minimum. With our spacious and luxurious speedboat we arrive early to the local dive sites allowing us to have two beautiful dives with lunch in between and get back to Koh Lanta by the early afternoon. Third dive optional! Our team of qualified, multilingual, enthusiastic dive professionals are here to look after you at all times. As a Mares and Cressi contract dealer we have an extensive range of diving and snorkeling products in our Dive Shop.
Ko Lanta, Thailand
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Awards
Travelers' Choice
2024
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Improve this listingTours and Tickets by Phoenix Divers Koh Lanta
Scuba Diving
1 day
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 97% of travelers
97% of reviewers gave this product a bubble rating of 4 or higher.
from
$122
per adult
Scuba Diving
1 day
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 95% of travelers
95% of reviewers gave this product a bubble rating of 4 or higher.
from
$152
per adult
Scuba Diving
1 day
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
from
$122
per adult
Travelers talk about
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
659 reviews
Excellent
625
Very good
16
Average
8
Poor
5
Terrible
5
David P
York, UK28 contributions
Feb 2020
We have dived with Phoenix divers on 4 separate holidays and this year was no different. Safe enjoyable diving. The team are very friendly and make you very welcome whatever your nationality. The main reason we stick with Phoenix is because of the attention to safety. From arriving on the boat to leaving you are kept up to date with what is expected of you and what you can expect from them. The lunches are always very tasty. Snorkellers are welcomed and treated with the same respect and safety as the divers. The boat has been extended and an extra engine fitted which means you get to the dive sites even faster. The dive leaders are all very professional and do their best to find as much sea life as possible. We find Phoenix divers to be good value for money you can choose how many dives a day you want to do up to three if you want. If your looking for a safe but fun diving experience then you won’t go wrong with Phoenix divers.
Written March 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tianyi
3 contributions
Jan 2020
Enjoyed my AIDA 3 course with Phoenix! Everyone inside the dive shop is friendly and this is the first time I seen a dive shop with both scuba divers and free divers. Daniele is super talented freediver and scuba diver. At first, I was worried that I could not pass the static or go to the required depth. Daniele encouraged me and guided me very well and eventually, I passed all the requirements. There was also fun dive every day with training. I saw sharks and dived to a beautiful cave for the first time. will definitely come back if there is chance!
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vinz
2 contributions
Dec 2019
My Girlfriend and I did the Open Water Diver with Phoenix a few weeks ago and couldn't be more satisfied. We left the diving school after three-days feeling really confident underwater.
Apart from with the great overall atmosphere and the service in the shop, the gear and the dive boat, we were especially pleased with our instructor Ivan.
He's very experienced and took great care of us, which made us feel really secure underwater.
Also a great guy to hang out with and chat while cruising to the dive sites on the boat. It was really nice having a instructor that is roughly the same age (mid-twenties).
It was also just the two of us with him, so really had a great experience as a couple.
As for the dive sites (Koh Rok and Koh Ha), the water had always had a very good visability (around 20m). We saw a lot of very cool stuff, like Lionfish, Triggerfish, Baracudas, mating Sepias, Clown fish and even Bandend Sea Snakes. At one point on our last dive, we could even dive through a few small caves!
A week after, we came back to Koh Lanta and did a Fun Dive with Phoenix again which was an equally good experience (they even fulfilled our request so Ivan could accompany us again).
We'll definitely come back to dive with Phoenix again!
Apart from with the great overall atmosphere and the service in the shop, the gear and the dive boat, we were especially pleased with our instructor Ivan.
He's very experienced and took great care of us, which made us feel really secure underwater.
Also a great guy to hang out with and chat while cruising to the dive sites on the boat. It was really nice having a instructor that is roughly the same age (mid-twenties).
It was also just the two of us with him, so really had a great experience as a couple.
As for the dive sites (Koh Rok and Koh Ha), the water had always had a very good visability (around 20m). We saw a lot of very cool stuff, like Lionfish, Triggerfish, Baracudas, mating Sepias, Clown fish and even Bandend Sea Snakes. At one point on our last dive, we could even dive through a few small caves!
A week after, we came back to Koh Lanta and did a Fun Dive with Phoenix again which was an equally good experience (they even fulfilled our request so Ivan could accompany us again).
We'll definitely come back to dive with Phoenix again!
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alizla
Cordoba, Spain1 contribution
Jan 2020 • Couples
This tour is more expensive than the average and not worth paying the extra cost.
We booked it because we were told we were going to be a small group so we were expecting to avoid the crowds, but we were on a boat with other 14 people. Most of them went scuba diving and they were happy about the experience, but I wouldn’t recommend it if you are snorkeling as we didn’t see anything spectacular.
We booked it because we were told we were going to be a small group so we were expecting to avoid the crowds, but we were on a boat with other 14 people. Most of them went scuba diving and they were happy about the experience, but I wouldn’t recommend it if you are snorkeling as we didn’t see anything spectacular.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Alizla,
Thank you for your feedback, we always value the opportunity to see how we can improve our services.
I am saddened to hear that you were not satisfied with your day out snorkelling with us and that you were not happy about our 14 passenger speedboat. I wish you had spoken to us about this at the time so we could have made efforts to improve your experience.
That being said, i think its important to address the points you made.
1. Yes, while our snorkelling trips may cost a little more than some of the other snorkel only operators on the island, we pride ourselves on the fact we only take customers in small groups so as they may have the best experience with nature. Out of the 14 customers on the speedboat we had 4 snorkelers, you included which means that it was just you 4 and our snorkel guide in the water at each of the sites we visited. I would like to point out that this is a stark contrast to the aforementioned snorkel only operators which can pack up to 60+ customers on their speedboats all in the water at the same time. And while they may be a little lower on price, we feel that this level of exclusivity at the sites coupled with the extra care we can provide each of our customers justifies our price point.
2. If 14 customers was too many people on our speedboat for your liking then we would have been happy to inform you that you could have private hired our speedboat for the day at an affordable price.
3. While we always strive to ensure our customers have a great day aboard our trips and see all of the life that they sought to see with the help of our knowledgeable guides we unfortunately have no power to over what wildlife will be there on the day. That being said we always make sure to drop off our snorkel guests at the best spots where they can see the most life and explore the reef at their own pace.
Once again i saddened that your trip with us did not meet your expectations and i wish you had consulted us of your dissatisfaction sooner.
I thank you for your feedback and hope you had a fantastic remainder of your holiday in Thailand.
Regards,
Daniele
Written February 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jordy Baer
Duesseldorf, Germany11 contributions
Jan 2020
So this is my second time with Phoenix Divers after getting my OWD in December 2018 and i got my advanced OWD.
The fact that I came back here to get my advanced open water diver shows, that my first experience was great. The staff is perfectly friendly, supportive and the dives are relaxed. Nobody is rushing and they even do spend some extra time on beaches and other things to explore. Around the diving all other things are perfect, such as food etc.
Going on the boat more often makes it almost like going with a small group of friends as the staff is really open and fun.
The reason why I say BUT this time is not related to general performance or any issues i saw, but its more to encourage the team to make one more step to accommodate customers individually. In specific i mean the following: When divers come off the boat, all the staff is really supportive in getting gear off , preparing the new gas tanks etc. which i guess is a great thing for people who are not certified and just want that experience etc. For returning licensed divers or divers that get licensed, it would be nice if they get to do their equipment prep etc. by themselves under the supervision of the instructor all the time. These people really want to do it themselves and learn and get some routine for these things. So as service is really great, for some people it is part of the learning experience to do all the preps themselves before and after every dive :-) I guess it might help to quickly ask the customers what they prefer.
Other than that, I can only say, go with that company and just enjoy the beautiful view!
The fact that I came back here to get my advanced open water diver shows, that my first experience was great. The staff is perfectly friendly, supportive and the dives are relaxed. Nobody is rushing and they even do spend some extra time on beaches and other things to explore. Around the diving all other things are perfect, such as food etc.
Going on the boat more often makes it almost like going with a small group of friends as the staff is really open and fun.
The reason why I say BUT this time is not related to general performance or any issues i saw, but its more to encourage the team to make one more step to accommodate customers individually. In specific i mean the following: When divers come off the boat, all the staff is really supportive in getting gear off , preparing the new gas tanks etc. which i guess is a great thing for people who are not certified and just want that experience etc. For returning licensed divers or divers that get licensed, it would be nice if they get to do their equipment prep etc. by themselves under the supervision of the instructor all the time. These people really want to do it themselves and learn and get some routine for these things. So as service is really great, for some people it is part of the learning experience to do all the preps themselves before and after every dive :-) I guess it might help to quickly ask the customers what they prefer.
Other than that, I can only say, go with that company and just enjoy the beautiful view!
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilis
Akaslompolo, Finland14 contributions
Feb 2020 • Family
I did 3 fun dives at Koh Haa. Everything was perfect. Phoenix divers organized pick ups, the boat was great, all gear in very good condition and the whole group very friendly and professional. Thank you showing me this great place!
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist213002
Jarvenpaa, Finland3 contributions
Jan 2023 • Couples
Went on a snorkeling trip with my spouse. Like usually everywhere around the world, snorkelers were just an extra payload amidst scuba divers and all resources were put out to serve tank-folk.
Quite poor service, site briefing only after asking for one (scuba divers had briefings in small teams). My spouse (very inexperienced snorkeler, which was mentioned for the divemaster) was given a boat hand as a guide. The man did not speak any English. She had some trouble in rough conditions but the man could not help her at all. Left her with a bad taste for the whole day.
I asked to go explore and freedive the first site on my own. I was allowed. I was satisfied.
Food was nice on the boat.
Would not recommend a snorkeling tour if you're unsure/inexperienced in water.
Quite poor service, site briefing only after asking for one (scuba divers had briefings in small teams). My spouse (very inexperienced snorkeler, which was mentioned for the divemaster) was given a boat hand as a guide. The man did not speak any English. She had some trouble in rough conditions but the man could not help her at all. Left her with a bad taste for the whole day.
I asked to go explore and freedive the first site on my own. I was allowed. I was satisfied.
Food was nice on the boat.
Would not recommend a snorkeling tour if you're unsure/inexperienced in water.
Written February 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan L
Seattle, WA8 contributions
Feb 2023 • Couples
I've spent the last several weeks diving Thailand and Phoenix by far has been the best dive company I've been to. All the staff have been fantastic, however 2 people there really stand out. Bree is a fantastic, bubbly person that is so happy to share her love of the water with everyone who she comes across and is one of the sweetest people you'll meet in Thailand. Secondly, my divemaster Brent has been phenomenal to say the least. His love for all things animals and the ocean is apparent and his knowledge as well as enthusiasm for everyone to have a great time is wonderful and in the 26 years that I've been diving has been by far the best divemaster I've ever had. Third, the communication between the business and us the customer has been fantastic as they're constantly on WhatsApp replying to any questions I've had. I cannot recommend Phoenix enough and if you're trying to figure out who to dive with in Lanta, go with them...my only regret is not having more time to dive here.
Written February 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tamara B
Whistler, Canada37 contributions
Nov 2022 • Family
We picked this company because of its reviews and to be honest, I’m surprised they are so positive. I do see that a negative review was responded to aggressively but nevertheless I’d like to provide feedback for the company and prospective divers. There were three of us and we have been diving around the world, this isn’t our first experience. The dive instructors were a nice bunch overall, and the boat was fast. The local staff were lovely and helpful. To improve? Let people know it’s a smoking boat. At least half the people onboard including 3 out of the 4 dive instructors and several guests (none of the local staff) were smoking and it was a bit much on a speedboat booked to capacity. Second, older equipment. My daughter had to use her spare regulator because her primary was leaking and there were no extras onboard. My husband’s goggles leaked throughout and he spent a good part of his time clearing water and used a lot of his oxygen doing so. Every time I looked at him his goggles were half filled with water. At one point my daughter’s ears were hurting, she gave the hand signal to our dive instructor that there was a problem and he looked at her and kept swimming. We understood that she wanted to decrease the pressure by going up, my husband had to swim after the instructor to let him know, since he started swimming away. My first dive there was a shortage of weights so I had to wait for the second dive when someone gave one up - again, no spares
onboard. I had my log book and I know the weight I need but I was given less and told it was fine. It wasn’t, I had trouble with buoyancy until I was given an additional weight. Lastly, one of the divers on our trip was lost by her buddy and her group and she surfaced prematurely. Diver error, but still a concern. We were not asked to show our Padi certificate and one diver with us had not been diving for three years. I would say more vigilance on behalf of the company to ensure divers’ competency could prevent the potential for accidents from happening. The diving was beautiful, but I would choose another company next time unless some changes are made.
onboard. I had my log book and I know the weight I need but I was given less and told it was fine. It wasn’t, I had trouble with buoyancy until I was given an additional weight. Lastly, one of the divers on our trip was lost by her buddy and her group and she surfaced prematurely. Diver error, but still a concern. We were not asked to show our Padi certificate and one diver with us had not been diving for three years. I would say more vigilance on behalf of the company to ensure divers’ competency could prevent the potential for accidents from happening. The diving was beautiful, but I would choose another company next time unless some changes are made.
Written December 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, we are sorry you had a bad experience.
I'd like to comment on the "aggressive part", which is completely not true. You have your opinion and I have mine. The only thing I ask for is that you let me know right away if there is a problem, like this we can find a solution together. Most of the people, like you in this case, don't mention anything when it happens and then you write a review after 1 month. How am I supposed to know which regulator is leaking when you didn't tell us? How can I know which dive guide are you talking about? This is the concept I am trying to transmit to everyone writing a bad review. Instead of talking when problem arises, you chose to tell me via a review 1 month after. Unfortunately, this doesn't help me improve my business. I haven't been able to fix the regulator because you didn't let anyone know (by the way I would like to mention that the certified divers that dove the following days after you, didn't have any problem with the regulator). Also, we always have an extra regulator/mask/BCD/fins on board, from what I understood from our staff, you haven't told about the problem and haven't asked for the extra one. Again, why? Since you are an advance diver as you claim, you should know that a mask can be broken but there is no such thing as "mask leaking". Facial hair can cause a leak but not the mask. The mask was not broken from what it seems you have written which confirms that your husband has either put it incorrectly or had a lot of facial hair through which water entered. In this case, whatever mask you would put on, in whatever part of the world, the result would be the same.
Another key thing that you need to note for the future, weight depends on the wetsuit and the sea water. You cannot us the same weight in your log book from a dive in Europe with a 7mm wetsuit, and here with a 2mm shorty. You would have been way too overweight!!! We put 6 kilos per customer on our boat, impossible there was a shortage. I am pretty sure you didn't understand that what you want to put on yourself would be unsafe for you.
PADI certificates can be looked up by name, last name and date of birth - the 3 things that you have given us when you check in for the dive. We don't need to see the plastic cards to know you are certified, usually during your open water license you learn that.
I do want to apologize for the smoking people, as a non-smoker I also get very bothered by that. We tried to prohibit it but many people complain and this is why we designed only the back of the boat for smoking. However, I completely understand this.
To conclude, please come forward next time you have a problem immediately. This is a good way to help us improve and also gives us a chance to satisfy you. I don't think when you go to a restaurant and have a hair inside your soup you let the staff know through one month old review, do you? Happy Bubbles!
Written December 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jada H
1 contribution
Mar 2020 • Business
Did my open water course at Pheonix and had the best experience. Hugo and Louis were great both in the classroom and in the water. They have a really good schedule over the course of 3.5 days, and make sure everyone is comfortable. I needed some extra training to master one of the skills and Louis made it so simple, making sure I felt safe and took my time. He walked me through it multiple times until I was fully confident. A really great vibe at the school as well, all of the staff and students were so friendly. Beautiful location right on the beach. Definitely recommend.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia
Dublin, Ireland
I would like to thank the Phoenix Divers for the wonderful trip in diving and special thanks to Mrs. Patrizia for the information and wonderful underwater places we went for
Written April 21, 2018
PhoenixDiversLanta
Ko Lanta, Thailand
Dear Johann, as we think that there is maybe a mistake on the topping please be so kind and let us know the time / month you was with us. Is it maybe possible that it was a Phoenix Divers on a other island mainly as we do not have any high platforms on our boat.
We respect of course all critics however, we cannot fit this comment to the shape to our boat.
Thanks for any additional information and we will do our best to clear it.
Written March 14, 2015
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