Ski & Board Traventuria - Borovets

Ski & Board Traventuria - Borovets

8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
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About
SkiBorovets.bg was established by an enthusiastic and experienced team in 2014. In 2016, the company founded its own ski school. More than 10 000 customers per year benefit from the packages, provided with a smile from the company’s team. 1/3 of the equipment in the shop is brand new- 1000 pairs of boots, skis, and boards are purchased before each season. The shop is located in hotel Ela and it has also retail and storage sections with built-in drying available. In stock, there are items for sale for all kinds of winter sports. The ski robot, owned by the shop, repairs 80 pairs of rental equipment per hour. For the guests' free time, we offer many apres-ski activities. Our best-seller is the snowboard taster for those who wish to try the basics of boarding. Borovets offers night skiing and long cross-country tracks and our shop will provide you with everything to experiencing that. Ski& Board Traventuria operates transfers from/to Sofia. You may also benefit them!
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
355 reviews
Excellent
317
Very good
24
Average
3
Poor
3
Terrible
8

NowakMA
Welwyn Garden City, UK48 contributions
Feb 2020 • Family
Booked my families ski passes, skis equipment and a private instructor with this firm online and found them excellent.

We picked up the kit the night before with no hassle, everyone spoke English and friendly.
Instructor was good overall and within four days tough my 13 year old to ski from scratch to red runs.

We also bought a snow mobile (ski doo) session which was something we’ve never done before and loved it.

Overall they were competitive but it would be good to see a loyalty discount if buying multiple activities.

One minor point is that we stayed at the Rila hotel and they are based about a ten min walk downhill from the Rila. Having purchased their lockers we never ended up using them as the walk up and down wasn’t easy. So if your staying at the Rila don’t buy the lockers with these guys but with the Rila hotel.

Highly recommended overall.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Nowak, Thank you for the positive rating and for recommending our business. Serving you has been a pleasure, we hope to see you again next year! Looking forward to seeing you again! Kind regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jillysmail
Methwold, England13 contributions
Jan 2020
I did a very late booking and not a ski package where everything comes all together. Right from the start the Customer Service Team were very helpful. Booked Lift Pass, Skis, Boots and Poles plus arranged the shuttle transfer with them. Excellent price. I then decided when I got there late on the Monday night and as I was on my own it might be nice to join in on a group. I emailed their customer service not expecting a reply and a little while later a reply came through to re-assure me that this would be possible and just speak with the staff at the shop. Boot fitting went smoothly (you are given a time so that it is not chaos) and one of the instructors then came to ask some questions. I had joined in part way through the week with Dari. Made very welcome, he is an excellent instructor and nothing was too much trouble and a true gentleman making sure that I was safe whilst walking about in the ski boots and we all remained at a superb level for our group. A little bit challenging and at the same time at a very relaxed pace so that we didn’t feel uncomfortable. I cannot fault this company at all. They were excellent throughout my trip. Transfer staff Georgi, equipment, customer service, locker service, ski equipment, instructor Dari and the ladies on the desk. If I could give higher than excellent I would.
Written January 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Jilli, Thank you so much for taking the time to leave us a review. We really appreciate hearing your kind words and we are all so glad that we could help you get the most out of your holiday here in Borovets. Thank you for choosing Traventuria, we are looking forward to seeing you guys again next year! Best regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kazza
Edinburgh, UK7 contributions
Mar 2020 • Couples
Hired a board for the week and was very impressed with the quality. Good board (burton) in great condition with good quality, well looked after bindings. All staff very friendly and efficient, thank you! Special thanks to Radi the snowboard instructor who was so calm and patient with me and took me from a shaky, nervous beginner to a confident boarder in just 4 days. At the start I could barely turn and by the end he had me riding down blue and red runs, almost smooth turns and even venturing to try some little jumps! Loads of fun, especially getting the opportunity to ride with a pack of pros during my last lesson which was so cool and inspiring. Thanks for the experience Radi, hope to see you next year! Kari.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear customer, I appreciate the time you made to leave a review on our service, it is great to hear of your experience. It was our ambition all along to turn something usually known as 'arduous' and time consuming into a positive 'hassle-free' experience. Radi has been with us so many years now. His positivism, professionalism, and local knowledge are precious to both our team and customers. Thanks again from all of us in Traventuria and we look forward to delivering our service to you again another time! Best regards,
Written March 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

iankmans
Mansfield, UK4 contributions
Mar 2022 • Friends
0 stars

If I could leave less I would.

Arranged a transfer from the airport and prepaid. Emailed and checked the booking process before hand but they still didn’t arrive to collect. Leaving 5 people at the airport in the middle of winter at 1am with no way of getting to the hotel, resulting in having to pay five times as much by taxi.

Spoke with them in the shop and they apologised and said it was a genuine mistake, told to email head office.

Head office have refused to refund the amount paid, never mind the cost of the taxis even after I sent them photos of correspondence and booking confirmation!!!

Appalling customer service and very rude.
Written March 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

rls1902
North Curry, UK6 contributions
Mar 2020 • Friends
Group of complete beginners - booked the full package with Traventuria, lift pass, equipment and lessons- highly recommended. Useful to fit the skis the evening before you start, tho do spend some time trying different boots for the best fit and don’t be afraid to go back to change them if you need to.
The ski instructors are very good and a special big thank you to Stefan who went to retrieve my bag which I accidentally dropped off the chair lift into the forest (whoops!).
If you feel your group lesson is too high/low level there is flexibility to change groups which ensures you get the most from your lessons. Also to add, the group lessons were sociable and friendly so don’t worry if you’re a different level from your friends and in different classes.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear customer, Thank you so much for your amazing review of our company! We will pass your kind words to Stefan and I am sure will be more than glad to know his work was appreciated. It's great to know that our work is highly valued! We are looking forward to seeing you! Kind regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

9531tim
44 contributions
Feb 2020 • Friends
This is the second year I have been to Borovets with last year being a complete beginner. I had Geri as my instructor last year for four days and the improvement was vast.

This year on returning I had Stefan as my instructor and again with a small group of nice people which made it enjoyable. My skiing has improved again and I am now confident to ski alone. I went down the Musala Pathway which I have to say was my favourite run.

The service as Traventuria was excellent from start to finish. We used them for our transfer and on arrival they accommodated a ski fitting earlier than booked which allowed us to go straight out and have a few beers. The equipment was of a high quality and almost new.

I can not recommend this place highly enough. The instructor friendly and joined us for a beer after skiing had finished. Everyday was enjoyable and I was never pushed further than I felt I could go. I along with the group I came with will undoubtedly be back again next year!
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Tim, Thank you for mentioning Stefan they will be thrilled to hear your feedback! We will be looking forward to seeing you again! Best wishes to all of your family from all of us! Kind regards,
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Antandchar M
Brighton, UK27 contributions
Mar 2019 • Friends
Amazing, 1st time skiing, George was our instructor and today the boys have skied down red slopes and all 4 of us have had the most amazing time. He has made our holiday. Back next year and we only want George ❤️⛷
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear customer, Your opinion is greatly valued as it helps us and our team to keep up the good work. We take pride in the quality of our equipment and we are thankful for your appreciation. Looking forward to seeing you! Kind regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paulholgate
Leeds, UK17 contributions
Mar 2020 • Couples
Easy to book on line
Very flexible choose the package to suite you. We like 4 days pass , equipment and 3 days tuition.
The instructor Geri was amazing so kind and thoughtful. She was very attentive. She really took an interest and help my gf so much , gave her so much confidence.
It’s our 2nd booking here and will definitely book again
Thanks for a great service
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Paul, Thank you very much, it has been a pleasure to serve you and your friends. We are happy that everything went well and you guys enjoyed your vacation. You should come back next year! Kind regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TonesterHastings_UK
Hastings, UK34 contributions
Jan 2020 • Friends
The team here are great, all friendly and most with good English.

We rented our snowboarding gear as a package along with lift passes and group lessons. Our instructor was Ruddy and I cant fault him, he was extremely patient and a great instructor.

We also booked the Snowmobile Safari through these guys which was really convenient. Basically you can get pretty much everything in the same place.

Highly recommend Traventuria!
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear customer, Thank you for your much-appreciated feedback! I am happy to know that our service met your expectations! Our team puts a big effort so the holiday time of our customers runs smoothly. The biggest reward for us is being valued with words like yours. Thank you very much and we expect to see soon all of your family! Best regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

paulagreany
London7 contributions
Feb 2020 • Family
Booked transfers, ski hire and private lessons with traventuria. Found this company to be excellent and very good value. Good quality ski equipment and our instructor Tony was amazing particularly with our boys. I also inadvertently made a mistake with the date for our return transfer. They sorted this out quickly and were really lovely about it. Thank you guys.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Paul, Many thanks for your feedback. Tony will be delighted to hear they have met your needs and expectations. We look forward to seeing you again next season! Kind regards, Annie Krumova
Written March 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Ski & Board Traventuria - Borovets - All You Need to Know BEFORE You Go

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Ski & Board Traventuria - Borovets is open:
  • Sun - Sat 8:00 AM - 5:00 PM
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