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Brocker Turismo

Open today: 9:00 AM - 6:30 PM
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Certificate of Excellence
Traveler Overview
  • Excellent60%
  • Very good23%
  • Average6%
  • Poor6%
  • Terrible5%
Aug 19, 2018
“Would not use this service”
Apr 19, 2018
“Dangerous Drivers!”
About
Closed Now
Hours Today: 9:00 AM - 6:30 PM
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Suggested duration: More than 3 hours
Contact
Avenida das Hortensias 1845, Gramado, State of Rio Grande do Sul 95670-000, Brazil
Website
+55 54 3286 5405
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Reviews (621)
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Reviewed August 19, 2018 via mobile

By far the worst transfer service I have used globally. Reserved a transfer at Porto Alegre at 5pm and was told we would not leave until nearly 6:30. On my return, they did not show up for my 5pm transfer. I ultimately had to pay...More

1  Thank Michele C
Reviewed April 19, 2018

I did not participate in one of the Brocker tours, however, I did observe one of their drivers (large 15+ pax vans) driving dangerously in downtown Gramado. He was obviosuly in a hurry, and did not respect several cars (3+) already in the round-about and...More

Thank kikito s
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded May 11, 2018

Good morning, We work unceasingly to delight our customers, so we appreciate your feedback regarding our services, so we have the opportunity to identify possible faults and correct them. We would like to contact you to understand better and thus we have the possibility to...More

Reviewed January 17, 2018

The bus tour is excellent value if you use it to the full which means careful planning, otherwise you might find it cheaper to hire a car. To give you an example if you just use the bus to take you to the waterfall in...More

Thank AntonyTobiasJugg
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded May 14, 2018
Google Translation

Olá! Muito obrigado por dispor um pouco do seu tempo para nos dar um feedback. Esperamos que você possa retornar...More

Reviewed January 12, 2017

Damn bad agency. I had booked my trip with them and I was highly disappointed with their service. The guide was terrific, he would not listen to any question I have on things that he had been explaining. The thing with made me upset a...More

Thank JasonBorne
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded May 11, 2018

Good morning, We work unceasingly to delight our customers, so we appreciate your feedback regarding our services, so we have the opportunity to identify possible faults and correct them. We would like to contact you to understand better and thus we have the possibility to...More

Reviewed February 23, 2016

This tour is unlike any i have taken before in the US and in other parts of the world. Usually, you get to take this bus every 15-20 minutes in the US or Europe for example. Here because the cities of Canela and Gramado are...More

Thank Cuatrodivas
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded March 29, 2016

Dear Cuatrodivas, Thank you very much for your feedback, it is indeed very important to us in order to improve our services. We started the operation Bustour over 2 years ago with only four vehicles in our fleet and now we got 8 as we...More

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