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Cristais de Gramado

Cristais de Gramado

Cristais de Gramado
4.5
Speciality & Gift ShopsParksSightseeing ToursFactory Tours
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
Sunday
8:30 AM - 5:30 PM
About
Cristais de Gramado is the best Murano Crystal factory in Brazil and turned the visit into a spectacular experience. It is the only factory in Brazil that presents the history of Cristal Murano live in an immersive and sensorial journey. During the tour, you can see the beautiful artistic creations of master glassmakers up close and discover, like few others, the secrets of this ancient art. There are more than 2 thousand m² of surprising indoor park experiences. During the knowledge journey, it is possible to follow live the production of unique pieces, true works of art, shaped using a lot of technique and talent. The presentation of the show “A Voz do Cristal”, in which the glasses form a crystal harmonica, is another magical moment offered to visitors. Cristais de Gramado has been promoting, for over 20 years, an immersion in the making of this ancient art.
Gramado, State of Rio Grande do Sul, Brazil

Awards
Travelers' Choice
2024

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles3,077 reviews
Excellent
1,973
Very good
812
Average
218
Poor
50
Terrible
25

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

aTXtraveler60
Austin, TX41 contributions
5.0 of 5 bubbles
Sep 2022
Before shopping in the store, we were treated to a 'show' on how they make the crystal pieces (same technique used by Venetian artisans). After the demonstration, we then stopped at the store: a feast for the eyes. Prices were reasonable; there were items in all price ranges that were affordable to all budgets.
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! We are very happy to know how much you enjoyed the experience at our Living Crystal Museum. As you had the opportunity to observe, we keep this ancient art alive and we aim to bring even more people closer to this passionate technique. We hope to have the opportunity to receive you even more often, here, in our universe of art in transformation. Hug, Gramado Crystals Team
Written December 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PeterRiodeJaneiro
Rio de Janeiro, RJ165 contributions
5.0 of 5 bubbles
Jul 2024 • Friends
I have been a customer for a long time and always bring many friends to meet and buy the products that are beautiful and especially the excellent quality jewelry. I just regret that they have to pay even without being interested in the performance show and only want to buy are obliged to pay 50 reais, if you only have the aim to buy. That discourages !!! My suggestion is that the entrance is released for purchase in the store.
Automatically translated
Written July 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jéssica E.
Rio de Janeiro, RJ362 contributions
5.0 of 5 bubbles
Jan 2024 • Family
I return to Cristais de Gramado after 10 years and I realize that the guided tour has become even better. Watching the making of the crystal pieces is a unique experience, with the guide explaining all the history. The store is beautiful, with high-quality products, but there is always a little item at a price that fits your budget. It's worth the visit and even takes photos on the Gramado portico via Taquara.
Google
Written January 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Jéssica! Ficamos muito felizes em saber o quanto apreciou as transformações que implantamos por aqui. Desde 2002, mantemos viva esta técnica milenar. Com o objetivo de aproximarmos ainda mais pessoas desta arte, transformamos a fabricação do Cristal Murano em uma jornada imersiva e sensorial. Esperamos voltar a vê-la ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written January 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fernandoguga
Campo Grande, MS86 contributions
5.0 of 5 bubbles
Jan 2024 • Family
The visit was very good, the children (9 and 12 years old) loved seeing the work carried out by the artisans. It's worth going. At the end of the tour there is a local restaurant that makes very good sandwiches. You have the option to buy along with the visit and each snack costs just 15 reais. We went in the morning. The cheese on the sandwiches is melted with a blowtorch, the boys loved it, lol. And there was a music performance with crystal glasses. I don't know if there's a presentation every day. We recommend the tour and the cost is not high compared to other places.
Google
Written January 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Fernando! Ficamos muito felizes em saber o quanto você e sua família apreciaram a experiência vivenciada junto a este nosso universo de arte. Desde 2002, mantemos viva esta técnica milenar. Com o o objetivo de aproximar ainda mais pessoas dessa arte, transformamos a fabricação do Cristal Murano em uma jornada imersiva e sensorial. O Lanche dos Mestres, no nosso Ristorante Dei Maestri, é uma atração gastronômica repleta de história e sabor. Quanto ao espetáculo "A Voz do Cristal", que enfatizou ter apreciado, é uma atração que conta com apresentações diárias, entre 10h e 17h - a cada hora. Agradecemos imensamente por compartilhar sua experiência conosco e esperamos voltar a vê-los ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written January 16, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Malu
Napa, CA12 contributions
5.0 of 5 bubbles
Dec 2024 • Friends
This Murano glass factory and showroom is a feast for the senses, combining exquisite craftsmanship, an engaging visitor experience, and a touch of magic at the end. It was 100% better than Murano in Venice.

One of the highlights of visiting Cristais de Gramado is witnessing the live glassblowing demonstrations. Watching skilled artisans transform molten glass into breathtaking works of art is mesmerizing.
The process and tour was narrated by Rafael, with a mix of technical detail and storytelling, making it both educational. It’s a privilege to see such mastery up close, as it connects visitors to the artistry and effort behind each piece.

The showroom is a sparkling display of creativity. From delicate figurines and vibrant vases to intricate chandeliers, the variety and quality of the glasswork are outstanding. Each piece reflects the passion of the artisans. While some items are on the pricier side, they are undeniably unique and make for incredible souvenirs or statement pieces for the home. Thiago was amazing and very professional.

The closing was a feast of magic and sound. This unique form of music-making involves producing tones by rubbing or tapping crystal glasses, each filled with varying amounts of water to create specific pitches. This art form combines elements of science, craftsmanship, and musical talent, making it an extraordinary and enchanting way to create music.
Written December 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thank you very much for your review! We are very happy to know that your experience at Cristais de Gramado exceeded your expectations and left such a positive impression. Your review inspires us to continue delivering magical moments to everyone who visits us. We hope to welcome you back to Cristais de Gramado soon!
Written December 23, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ingrid P
3 contributions
3.0 of 5 bubbles
Nov 2023 • Couples
I was excited to live this experience at the "Museu Vivo dos Cristais". I wanted to go because of the advertising, and also because my husband had never visited a Crystals store (I have, but I never had to pay to enter).
We entered and I found it strange to hold the group of people in a competition of holding a piece and saying how many kg it weighed. It was distracting, it generated curiosity... ok. So far, no immersion.
We went to the artisans' section, sat on the bench and watched the crystals being made. Very cool, well presented, but it was extremely fast. We sat there watching for about 15 minutes and that was it. The next step was to go to the store! Lots of beautiful things, but very high prices. We admired the pieces, chose some and were directed to the checkout. After paying, we went to another sector, shipping. My husband had to pay 2 reais for each gift bag. I think this is absurd, but whatever. We waited until 5pm and watched the Cristais sound show. This for me was the highlight. It was also very quick, between 10 and 15 minutes. The very friendly and humble guy even played Guns n Roses on the crystals at my request.
But.... Coming back from the trip, my observation is: for those who have never seen crystals made, it's really cool! But that's it. It all happens very quickly, and you get the feeling that in the end you paid 50.00 per person to have very short presentations and to be able to access the store. I didn't experience this immersion of experiences in the world of crystals as I thought I would. Added to the 30.00 Uber ride to go and 30.00 to return, in the end it's an expensive ride with a strange feeling.
Google
Written November 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Ingrid! Agradecemos pela visita e por compartilhar seu feedback. Em 2002, trouxemos a arte milenar do Cristal Murano para a Serra Gaúcha. Desde 2020, a nossa fábrica foi transformada em uma jornada de experiências em torno do universo desta técnica. Deixamos de ser apenas uma fábrica e loja, nos tornando um verdadeiro espetáculo multissensorial desta arte milenar. A jornada de experiências compreende uma série de atrações e o tempo de cada é adaptado de forma que atenda o grande público. Com relação ao transporte, numa próxima visita, utilize o nosso transfer gratuito. Disponibilizamos mediante agendamento para os visitantes que se encontram em Gramado ou Canela. Seguimos incrementando os nossos processos e atrações, sempre com o objetivo central de surpreender os nossos clientes a cada nova visita. Muito obrigada pelas suas sinalizações, pois são fundamentais nesta nossa busca contínua por melhorias. Esperamos voltar a vê-los ainda mais vezes por aqui e, numa próxima oportunidade, apresentar uma Cristais de Gramado ainda melhor! Abraço, Equipe Cristais de Gramado
Written December 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ana Lúcia X
Sao Paulo, SP7 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
Perfect! Magical, incredible and very exciting place! Our visit to Cristais de Gramado was magical! Discovering the real work of the artisans and the crystal music show made me cry with emotion with every touch given to the glasses. It was all a great spectacle, from the entrance presentation, and I highly recommend it, it's worth seeing the beauty and magnitude of the crystals in a magical and exciting way. And of course we bought our crystal with our 3D photo to celebrate our Wooden Wedding. We love everything and thank you from the bottom of our hearts ❤️ for giving us this beautiful moment. Josué Lopes Ribeiro and Ana Lucia Xavier Ribeiro toasted their 5th wedding anniversary at Cristais de Gramado with lots of style and a striking gift 🎁 of the 3D photo on the crystal. We thank you all, may God bless your work and bring much success and prosperity. Always continue with the friendly service from everyone, it makes all the difference! Thanks!!!!
Google
Written September 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Ana! Ficamos muito felizes em saber o quanto apreciaram a experiência vivenciada junto a este nosso universo de arte em transformação. Há pouco mais de 20 anos, trouxemos esta arte milenar para a Serra Gaúcha. Desde então, temos transformado a história do cristal artístico em uma jornada imersiva e multissensorial. Seguimos na batida da transformação e esperamos voltar a vê-los ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written September 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cristhian A
1 contribution
5.0 of 5 bubbles
Aug 2023 • Couples
Guys, Cristais de Gramado is awesome! This tour is super interesting, it takes you on a journey through the history of crystals in Murano and the region. I learned a lot and on top of that, when you visit once, you get a lifetime entry and can take companions with you free of charge! This idea is really cool, right?

In addition to the tour, there is a store at the end with incredible pieces, all made there, in the factory, which is very well known throughout Brazil. And there's also a restaurant that serves delicious snacks, inspired by local cuisine. Oh, and you have the option to buy a package that includes the ticket and food, which is more affordable.

If you're in Gramado, you can't miss this one! It's a tour full of discoveries, beauty and flavor! I highly recommend it!
Google
Written October 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Cristhian! Alegria imensa em sabermos o quanto curtiu a jornada de experiências proposta por este nosso universo de arte em transformação. Desde 2002, temos transformado a fabricação do Cristal Murano em uma jornada imersiva e sensorial. Esperamos voltar a vê-lo ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written October 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andressa Cruz
1 contribution
5.0 of 5 bubbles
Aug 2023 • Family
Cristais de Gramado is a welcoming space. Right away, we have a moment of explanation with a guide who is very knowledgeable, then we watch some demonstrations of how crystal becomes decorative objects. The teachers and assistants are very good and well prepared. They do a wonderful job! In the shop you can purchase a piece of crystal, jewelry or engrave your photo with your family on a piece of crystal cube. The staff are very receptive and the whole experience is worth it, as Cristais de Gramado is the only place in the world where you can see the manufacturing process step by step, take photos and record videos.
Google
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Andressa! Alegria imensa em sabermos o quanto apreciou a experiência vivenciada junto a este nosso universo de arte em transformação. Há pouco mais de 20 anos, trouxemos esta técnica milenar para a Serra Gaúcha. Desde então, temos transformado a história do cristal artístico em uma jornada imersiva e multissensorial. Esperamos voltar a vê-la ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written August 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Valéria N
18 contributions
5.0 of 5 bubbles
Aug 2023 • Family
Nice surprise. We decided to visit the place at the last minute. We chose it because it has a presentation with characters, aimed at children. Show "Hector and his friends on an adventure in search of the crystal wand".

My 7 year old son laughed, interacted and was very happy throughout the visit.

The show was fun, but even without it it's worth the visit.

The place is beautiful, immersive, we can see the crystal being manipulated and then the pieces on display.

There is a nice space for children to play while waiting for the visit. There is also a reasonably priced restaurant with snacks and food options served in beautiful crystals.

Finally, we were able to enjoy the sound of the crystals.
Google
Written October 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olá, Valéria! Agradecemos imensamente pela visita e por compartilhar as experiências vivenciadas junto a este nosso universo de arte em transformação. Desde 2002, transformamos a fabricação do Cristal Murano em uma experiência espetacular. Nosso objetivo central é o de mantermos viva esta arte milenar e de a aproximarmos ainda mais das pessoas. Esperamos voltar a vê-los ainda mais vezes por aqui! Grande abraço, Equipe Cristais de Gramado
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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