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H.Stern Workshop Tour

Closed Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Traveler Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible1%
Travelers talk about
About
Founded in 1945, in Rio de Janeiro Brazil, HStern has become one of the world's pre-eminent fine jewelry houses, present today in approximately 30 countries. The secrets of the enchanting process of jewelry making can be experienced on a unique...more
Closed Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Contact
Rua Garcia d'Avila 113, Rio de Janeiro, State of Rio de Janeiro 22421-010, Brazil
Ipanema
+55 21 2274-8897
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Reviews (315)
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All reviews jewelry making buy something precious stones sales room beautiful jewelry fine jewelry behind glass private collection no pressure to buy on display for sale whole process copacabana palace visiting rio gemstones showroom earrings
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1 - 10 of 118 reviews
Reviewed 5 days ago

After several trips to Brazil I finally made time to visit H Stern for a tour and shopping,It was a very rewarding experience and I would certainly recommend anyone who has the opportunity to add this tour to their itinerary.The employees were very hospitable and...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank jlewis1232018
Reviewed 4 weeks ago

Good organization, staff kind and attentive. Presentation and explication given for the gems fabrication easy to be understood.Good welcome and attractive products.

Review collected in partnership with this attraction
Date of experience: December 2018
Thank kannyh2016
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 3 weeks ago

Hi! We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed November 29, 2018

At the end of a ½ day city tour (finishing in Ipanema) our tour guides gave us the option of taking the “free” tour here and H.Stern (and getting a free shuttle ride back to the hotel).Founded by a German back in the mid-1800’s, the...More

Date of experience: November 2018
1  Thank Curtis S
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 3 weeks ago

Hi Curtis, Thank you for your visit and evaluation for H.Stern Workshop Tour! Your opinion is extremely important to improve our service. We hope to exceed your expectations on your next visit! Sincerely, H.Stern

Reviewed November 16, 2018

H. Stern organised a small bus to collect others from the hotels near us at Copacabana. We were divided into a number of smaller groups and taken through the section where jewellery is made. Following this we were taken into the display and sales room...More

Review collected in partnership with this attraction
Date of experience: November 2018
Thank MrMagoo60
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded November 21, 2018

Hi, We are very pleased to receive your good rating for H.Stern Workshop Tour! We thank you for your visit and will continue striving for excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed October 31, 2018

Very interesting and professionally organizeded. Some marvelous jewelry to have a look at. If you go with your beloved be careful, it may cost you something. But love has no price and diamonds are forever right ?

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Departure13179758297
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded November 7, 2018

Hi, We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed October 19, 2018

We enjoyed learning about the gems and how they make their jewelry. We did buy, but I think it would have been fine if we hadn’t. They were very professional.

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Mitchell C
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded October 23, 2018

Hi Mitchell We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed October 4, 2018

The gems and the jewelry are first class. The person who assisted me was helpful and accommodating. Though it maybe a little bit expensive than the other jewelry stor beside it, I think I got a good rate with a certificate.

Review collected in partnership with this attraction
Date of experience: September 2018
Thank Manuela Z
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded October 9, 2018

Hi Manuela Thank you for your visit and evaluation for H.Stern Workshop Tour! We deeply regret not having met your expectations on this occasion, but we will work carefully to improve our service. We hope to surprise you positively on your next visit! Sincerely, H.Stern

Reviewed September 28, 2018 via mobile

Pick up was great from our hotel, the tour was interesting. I think the sales team need to have more of a realistic approach, more choice of average prices would have been more interesting and maybe we would have bought something. Disappointed at the watch...More

Date of experience: September 2018
Thank adamsconz
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded October 18, 2018

Hello Adam, Thank you for your visit and evaluation for H.Stern Workshop Tour! We regret not having met your expectations on this occasion. The main purpose of the invitation is to experience one of the most visited tourist attractions in Rio: HStern's world headquarters, a...More

Reviewed September 20, 2018

Called 3 times before getting a person that knew the store location. Weighted over 20 minutes for transportation back to my hotel. Ended up caching a taxi and carrying a valuable necklace in a street cab. All this time numerous employees behind counters unable to...More

Review collected in partnership with this attraction
Date of experience: September 2018
1  Thank 945geraldo
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded September 25, 2018

Hi Geraldo, Thank you for your visit and evaluation for H.Stern Workshop Tour! We regret not having met your expectations on this occasion, but We will continue working to improve our service. We hope to surprise you positively on your next visit! Sincerely, H.Stern

Reviewed September 5, 2018

Wonderful experience - super courteous staffs to facilitate the tour. The store has good collection and variety.

Review collected in partnership with this attraction
Date of experience: August 2018
Thank Explorer234114
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded September 11, 2018

Hi! We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

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Questions & Answers
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P251LDalexandraw
January 8, 2019|
AnswerShow all 2 answers
Response from eventyr24 | Reviewed this property |
You need to ask the company not me as a visitor to them.
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