Appalling. We took the Pub Crawl tour that was supposed to last about 4 hours through the Lapa neighborhood, but we were forgotten by the guides at the first point, in Selina Lapa. We arrived on time at 9pm to check in with Junior, and then we looked for Felipe to have our bracelets, who was solving a problem with some children on the tour, after about 30 minutes Felipe gave us a shot of cachaça, and we waited for leave, at some point he added us to a WhatsApp group. Around 10:45 p.m. we started asking the people from Selina why we had been in the bar for a long time and didn't see the guides again. There they told us that the tour had already left, and they informed us that the next place was Sacrilegio. We looked for the bar on the internet, we went out quickly to find them and we arrived before the tour, there I asked in the WhatsApp group and they said they were on their way. We decided to leave there, we took the tour just to feel safe, and standing waiting was the opposite.
The company did not want to take responsibility, they did not want to refund the value of the tour