Dear Paul,
I'm sorry for what happened and fully understand your review but please understand my side as-well, i have told you after all those emails what really happened with me and my email account
Even if this a bad and negative review, travelers must learn what happened...
My email was hacked and i had no access to it, how could i reply you back?????????????????????
the tour was confirmed and all that, my lack of response is because i could not log in my email, why didn't you call me ?? since you had all my info, when we were communicating for months...
I usually reply emails very very fast, less than a hour reviews prove that.... because i am a traveler as-well so i like to hear as soon as possible from the local to get the full experience in my private tour
You can read all my 5 star reviews over the past years describing my services and full respect, and you can be really sure that i had technical problems and could not reply you in time.
I have been tour guiding in Brazil and Argentina for the past 10 years, with visitors from all over the world, providing excellence and professionalism in my private tours, taking care of my customers and making the best for them !
I am here ready to reply any tour request, so happy to help any visitor to Iguassu Falls in Brazil, Argentina or Paraguay, no matter what i will always do my best, so visitors will make the most of it!!!!!!!
Stay well, Best Regards