Austin Aquarium

Austin Aquarium: Hours, Address, Austin Aquarium Reviews: 4/5

Austin Aquarium
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
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About
The Austin Aquarium welcomes families to enjoy an immersive interactive experience! Sea to Believe as we connect children and families to the planet, ranging from our rainforests and deserts to the exotic species of ocean. Family activities in Austin include hand feeding sharks, stingrays, birds, and tropical animals. Fun children activities include feeding and touching crocodiles, holding slithering snakes, or even taking a selfie with one of our exotic large breed birds.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
488 reviews
Excellent
227
Very good
113
Average
56
Poor
26
Terrible
66

D H
Shiner, TX76 contributions
I am sorry to see the bad reviews. I took my young adult daughter here while we were waiting for a car repair and we had a lovely time. Yes it is small but it is a perfect size for a family with kids to spend an affordable hour or two inside learning about marine life, and this is the only place I have ever been so close to lemurs, tortoises and marmosets.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

pdSixty8
Austin, TX2,692 contributions
Couples
My wife and I have a list of Austin places to visit and on it was the Austin Aquarium. So we decided to check out this place. Upon arriving there was a large parking lot but looked full. Perhaps should have shown up on a weekday, but was able to find a spot. And of course there was a line to enter, so we waited.

Just to note I was not expecting this aquarium to be on par with the Monterey Bay Aquarium but a place to experience seeing different types of sea life and land animals.

When we finally able to get through the door there was a cage with huge iguanas to greet us. The hold up was people in front of us did not pre-purchase tickets on the website. We did and had our passes which made the check in process much quicker. You can add tokens for animal encounters.

The distinct experience here is the fact you can interact with more animals than any other place I have been to. You can hold many animals and dip your hands into tanks to feel a wide range to sea critters. The kids here pretty much had a field day and something you can’t do anywhere else in Austin. In the front will find the restrooms and gift shop, and the back there is a snack bar and seating. I did not see any private rooms for birthday parties.

One drawback is this place needs better air filtration where I felt it very stuffy and with the smell of birds, lemurs, and water tanks. Not surprised if they have thought about expansion to a much larger space like an old abandoned big box building where it seems very popular and feel very congested in bumping into people and perhaps enlarge the exhibits.

But as is the Austin Aquarium is a great place to bring your little ones to enjoy encounters with a variety of sea-life and land dwellers.
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Arrowhuntr
Allentown, PA537 contributions
We all had a very fun time with all of the different fun areas. The tokens for animal encounters was worth purchasing. Our grand daughter had fun with the Lemurs and we learned a lot. This is much more than an aquarium. A great experience for all ages.
Written May 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

eric N
1 contribution
The Place is alright but the front desk services is terrible . I came in with my wife and my 2 year old daughter recently. The guy asked me how old she is and I told him she is 2 year old. He looked at me and told me it is strange because kid about 2 year old can’t walk yet usually. I was like What the heck are you talking about ? And he told me that any kid under 2 can get a free pass to come in. Oh now it make sense, he think that I try to cheat to get free pass for my daughter. I looked at him and clarify that she is over 2 and will be 3 year old next month, I understand that i have to pay for that and I did not ask for a free pass. But my feeling was completely off and I refused to open membership with him. The 2 years old kid can’t walk yet? He need to go back to school or Google somehow instead of saying that to customer I bought some tokens and he told me you can return token if i don"t use it. Ok sure. After we done . I came back to front desk with some tokens left and he told me that you can not return for money back and i have to buy something from gift shop which he should make it clear with customer at beginning. Anyway i just want to share my bad experiences. Like i said the place is alright but front desk service was not good especially the way the guy assumed about my daughter age instead of giving the correct info to customer
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sara G
1 contribution
Family
Really sad place. I’ve tried contacting The Humane Society but no luck.

Animal enclosures are tiny, overcrowded and dirty.
No supervision on the tanks where you can touch the fish.
Capybara that’s overfed and alone.
A princess that sings at the top of her lungs in a sound system that isn’t necessary because the place is tiny…right there in the middle of the aquarium. I’m sure that’s not good for the animals.
Giant birds that fly right past your head quite aggressively and into the food court eating area!!
So many more things.
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jensquint
1 contribution
Family
I am really surprised by the high reviews for this place. Honestly, it is a total dump. It is dirty and poorly run. I felt bad for the animals there because the employees are too busy gossiping to care for them. During the two hours we were there we only had one employee interact with us…got take our money. Most of the “exhibits” had empty cages and the fish were VERY crowded in their tanks. I’m really shocked this place is still open. The prices to get in are truly ridiculous considering you can walk from one end of the place to another in under 3 minutes. Austin, I’m afraid you have VERY low expectations and this proves it. Save your money and go to the Dallas aquarium or the Waco zoo for a day.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mary L
1 contribution
Couples
I visited my family in Austin during the July 4th holiday and was horrified by the conditions of the animals in this place. There was a protest in 2014 to keep this business from opening because of the background of terrible treatment of exotic animals by the family who owns it. Unfortunately, no one headed the warning and the animals are suffering terribly. There is no outside area for the animals to roam and get fish air. The energy in the facility is so depressing and heart breaking. The monkeys are especially traumatized. I have tried contacting everyone from the Humane Society to PETA with little results. Austin Aquarium is a blight on the Austin community. Please do not bring your children there.
Written July 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Karen M
Abilene, TX47 contributions
Family
This place was a big disappointment. The only good part of this place is the lemur exhibit, you do get to interact with animals… But at a price. You have to buy tokens for everything. The lemurs were four tokens each. 10 tokens were $27, so do the math. Plus on top of that $20 a piece to get in. Not worth the money. It is really kind of a sad exhibit, the animals look run down. The building was very dumpy. And strange that it’s in a run down shopping center. Not recommended.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

S.Weber
1 contribution
Family
One star is too many for this place. I didn’t know what to expect going on, but I figured it was a typical aquarium. Boy, was I wrong. I don’t understand how this place is allowed to be open. The tanks are filthy, small, and overcrowded. You are allowed to touch a lot of the animals, which seems like a cool thing, but there is no staff to make sure the animals aren’t harmed by the guests, or vise versa. Plus with everyone sticking their hands in the tanks you can tell their filters suck because the water is so cloudy and yellow. Also, the whole place smells like fish it’s gross. Besides all of the aquatic tanks, they also have a lot of land animals that have no business being in there. All in way too small of enclosures, including a HUGE python in a tiny tank. We thought we would have a nice family day at the aquarium, but it was horrible. We left after being in there for 10 minutes because it was that bad. We left feeling depressed, and so sad for the animals.
Written July 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pegggus
160 contributions
Family
I wish I could give this place zero stars. I should have known it would be a nightmare when I saw the outside. It’s in a large storefront in a rundown shopping plaza. You open the doors and the smell hits you like a frying pan. As others have noted each exhibit is sadder and scarier than the last. I went because of a blurb I read where you could pet lemurs and I’ve never seen that before but ten seconds in and you realize all of their animals are in tiny cramped enclosures and are subjected to constant too close contact and being fed garbage by small kids and adults. If you visit the place and don’t feel sad for all these animals I don’t know what to say. We did not buy tokens so at least we didn’t add to the unnecessary stress from encounters. We go to tons of zoos and aquariums and this place should be on every list of arguments that any organization not accredited should be shut down for the sake of the animals. My only hope is that these negative reviews encourage at east some folks to not visit this place and give them money.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Austin Aquarium

Austin Aquarium is open:
  • Sun - Sat 10:00 AM - 8:00 PM