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Pioneer Tunnel Coal Mine & Steam Train

276 Reviews
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Pioneer Tunnel Coal Mine & Steam Train

276 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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TMR2014 wrote a review Oct 2020
McConnellsburg, Pennsylvania39 contributions3 helpful votes
The coal tunnel experience was very informative and fun. Guide spoke very clearly. The train ride not as enjoyable. You could not hear the guide unless you stood on top of him which we did not do. His voice did not carry thru a mask and at a distance so we did not hear what he had to say. He should have used a wireless mic.
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Date of experience: October 2020
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SSmith wrote a review Aug 2020
52 contributions70 helpful votes
Interesting place to learn about the history of coal mining - the good (eg communities), the bad (eg child labor), and the heartbreaking (eg a coal seam that’s been burning underground for 50+ years). The guides are very knowledgeable and had fascinating stories that appealed to kids & adults alike. My stars are based on safety concerns. No social distancing, and few people wearing masks. Many who did have masks were not wearing them over their noses, or pulled them down to talk and cough. Even people selling tickets - One wasn’t wearing a mask & the other had their nose hanging out. Drivers all had masks which was great. I don’t remember seeing any signs asking people to wear masks. People without masks were not asked to put one on. No hand sanitizer in sight. Considering that the attraction is based on squeezing people together into small carriages so they’re literally touching, if you are at all concerned about covid, stay away. There was an incident - a group of people without masks wanted to get on the already very packed train. One of the drivers asked a young woman to squash up to make room and she refused. No one else in that carriage (all of whom were wearing masks) made any effort to squash up either. The group ended up finding spots elsewhere in the train, but all the while the driver was yelling “a**holes” at the people who wouldn’t move. He said it three times. Even pre-covid I would have thought that yelling expletives at customers was inappropriate, but especially now, it seems a particularly cruel way to handle such a situation, especially at a time when many people are worried for their health (and often their lives). I would suggest that the owners run a lot more trains at busy times. At the moment, one train runs every 45 mins (so if you miss the steam train you have to wait 90 mins for the next). It’s not fair on staff to have to try to squeeze so many people in, and not fair on visitors to have to sit almost on top of one another.
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Date of experience: August 2020
2 Helpful votes
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Grace wrote a review Aug 2020
Frackville, Pennsylvania1 contribution
The tour guide called my party “a**holes” (but used the full word) in front of the entire group because we didn’t feel comfortable squeezing into a small train car with people we didn’t know who weren’t wearing masks. We were shocked that a business owner would yell that his customers were “a**holes” in front of the entire group of customers. So rude and unprofessional. Not worth the money and I will be telling everyone I know not to go here.
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Date of experience: August 2020
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Bob W wrote a review Aug 2020
Olyphant, Pennsylvania1 contribution
Not really busy this yeare because of the virus. This allows both the Mine Tour Guide and the Train Engineer extra time to explain and provide a history of the area. Both were very informative. Well worth the time and low cost of the adventure.
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Date of experience: August 2020
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dundeeb0y wrote a review Aug 2020
Holland, Pennsylvania144 contributions65 helpful votes
The mine tour was great and very informative the grandkids loved it. Make sure you bring a sweatshirt preferably with a hood. It’s August and the ceiling dripped with condensation. Gift shop is also packed with little treasures. Recommend the package with the train ride.
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Date of experience: August 2020
2 Helpful votes
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