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Review Highlights
Repeat customer for ten years plus!

I have been a repeat customers of Mario's Spa for more than ten years. I love the customer service... read more

Reviewed September 3, 2016
Coupondiva1205
,
Macedonia, Ohio
via mobile
Uses to be better ...

Mario's used to be a favorite destination for my wife ... and a perfect gift opportunity for me... read more

Reviewed August 10, 2016
Doug B
,
Aurora, Ohio
Read all 13 reviews
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Traveler Overview
  • Excellent23%
  • Very good15%
  • Average32%
  • Poor0%
  • Terrible30%
Dec 8, 2018
“Cant take a reservation”
Jul 16, 2018
“TERRIBLE service and TERRIBLE customer service”
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Contact
35 E Garfield Rd, Mario's International Spa and Hotel, Aurora, OH 44202-8801
Website
+1 330-562-9171
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Reviews (13)
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1 - 10 of 13 reviews
Reviewed December 8, 2018 via mobile

We were so much looking forward to having our annual Christmas Dinner, however Mario's cant handle taking a reservation, after having to cancel a reservation because of a child's activity , we called and rescheduled for the following week and they took our reservation and...More

Date of experience: December 2018
Thank Vincent C
Reviewed July 16, 2018

The folks working here were nice, but the facial was not a facial...just a face rub. When I tried to call to get the service again or my money back, management refused to talk to me or call me back. Considering this was a gift...More

Date of experience: June 2018
Thank julia P
Reviewed December 24, 2017

Excellent services the only thing I missed was during the massage there was no Mosul playing. So therefore you heard people walking by and talking

Date of experience: December 2017
Thank oarfin
Reviewed March 12, 2017

Ignore the bad reviews and see for yourself. We had a fantastic experience. Wish people with positive experiences would review as it appears a few bad apples have attempted to influence people

Date of experience: March 2017
Thank Kimberly S
Reviewed September 21, 2016

This has been my secret get away through out the last 25 years. Love it. They really know how to pamper you and make you feel special. All the treatments are first class. I love the champagne lunches and the me time. I love it...More

Date of experience: August 2016
Thank TeaRuthR
Reviewed September 3, 2016 via mobile

I have been a repeat customers of Mario's Spa for more than ten years. I love the customer service and lunch at this establishment. I don't rate them higher because they are sorely in need of investing in robes, wraps and towels to make this...More

Date of experience: September 2016
1  Thank Coupondiva1205
Reviewed August 10, 2016

Mario's used to be a favorite destination for my wife ... and a perfect gift opportunity for me. Since the Spa at Walden opened, I had expected to ratchet up their game and fill in the void left by Walden's insanely high prices. But, the...More

Date of experience: December 2015
Thank Doug B
Reviewed July 7, 2015

My wife and I treated ourselves to a weekend getaway at Mario's for our anniversary. Skip those mall "spas" and other day spas and do it the right way - at Mario's. We both got massages, and then split off for separate treatments. I had...More

Date of experience: September 2014
Thank DGeorges
Reviewed January 12, 2015

The services at Marios are average, and the prices are as high as New York City. Most importantly, you can't relax in this 100+ year old building. You can hear everything in every room, and the building appears to be falling apart. Nothing seems cleaned....More

Date of experience: January 2015
1  Thank FrogFan91
Reviewed November 25, 2013

the spa is very close for me. I go only to have manicures. I have a regular manicurist who I highly recommend. her name is tamara. I have seen others getting good service.

Date of experience: November 2013
Thank carolyn o
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