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It is really quite this time even during lunch hour. Outlets is pack due to limit of seating. It is relaxing to walk around as you won’t be bump to each other. Mooncake stalls and decoration is really lovely.
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Date of experience: September 2020
Helpful
Responded 4 days ago
Dear KLG77 Thank you for your review. We are glad that you had a pleasant time shopping with us. Hope to see you again soon. Regards
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+1
The most popular mall in the town. Always full & crowded at weekend & public holiday. Branded products is priced above average
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Date of experience: August 2020
Helpful
Responded 3 weeks ago
Dear leecK9330OU, Thank you for your review and please do share with us what you would like to have for better shopping ambience. Regards
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Was at Thunder Match Technology (TMT) to purchase an item. I was told by their sales staff the particular item was out of stock. Went back to the outlet two weeks later, had asked another sales staff to order the item from their supplier. The sales staff told me he would call the supplier and give me feedback via text the next day but did not get a response from him for 2 days. Called the outlet supervisor to check but was told the sales staff was busy hence he did not call the related supplier and respond to my message, a very convenient excuse. The sales staff did not even take the courtesy to respond to my enquiry which is very rude. The way the outlet supervisor conversed with me, his mannerism was very rude, very arrogant! Very bad customer service from their end! Very unhappy with this matter.…
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Date of experience: July 2020
1 Helpful vote
Helpful
Responded Jul 9, 2020
Dear nb0820, Thank you for your review of which the content noted with regret. We are concern and view your feedback seriously as it is not only affect the image of the store but of Mid Valley Megamall's in whole. Thus we will highlight your dissatisfaction to the business owner. We hope this will not deter you from visiting us again in th future. Regards
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I had to pay 3 Rm, just for crossing the overcrowded parkingspace. Normal Malls charge nothing for the first 15min.
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Date of experience: May 2020
1 Helpful vote
Helpful
Responded Jun 1, 2020
Dear Antony F, Thank you for your review of which the content noted with regret. Our parking allows 15 minutes of free parking. However, the driver need to validate the ticket before exiting. For your information the allowance of 15 minutes doesn't applies to Touch n Go payment system. Hope the above clarifies.
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Absolutely ginormous shopping mall! Looks to be new and very clean. Every shop you could think of plus a huge range of restaurant options. We visited for a work meal and we only ate at Madame Kwan's (reviewed separately). However if you like to shop you could easily spend a full day walking around the mall and getting lost, and you still wouldn't have seen everything!…
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Date of experience: February 2020
Helpful
Responded Mar 14, 2020
Dear Laura T, It was our pleasure to hear that you have enjoyed your visit to Mid Valley. It is our commitment to provide one stop convenient shopping with affordable brands under one roof and will continuously to improve our tenant mix. Your patronage and support are much appreciated. We look forward to your upcoming visit. Thank you & regards.
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