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Kyoto Tourist Information Center

#131 of 1,400 things to do in Kyoto
Open Now: 8:30 AM - 7:00 PM
Open today: 8:30 AM - 7:00 PM
Review Highlights

Despite not being fluent in English, the attendant at the information center did her utmost best to... read more

Reviewed April 3, 2017
Tel Aviv, Israel
Tourist friendly

I stopped by Kyoto Tourist Information Center whenever I arrived in Kyoto from another city by... read more

Reviewed January 6, 2017
Quack H
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Traveler Overview
  • Excellent32%
  • Very good54%
  • Average13%
  • Poor0%
  • Terrible1%
Apr 17, 2018
“Unhelpful! Better off doing it myself!”
Apr 8, 2018
“They are extremely helpfull”
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Hours Today: 8:30 AM - 7:00 PM
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Karasumadori, Shiokojikudaru, Shimogyo-ku | Kyoto Station Bldg 2F, Kyoto 600-8212, Kyoto Prefecture
+81 75-343-0548
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Reviews (89)
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1 - 10 of 17 reviews
Reviewed April 17, 2018

I do not usually rate so low but in this case, I think this low rating is justified. First of all, I asked the lady at the counter where she would recommend I go for the few days I was in Kyoto. I explained that...More

1  Thank nana y
Reviewed April 8, 2018

There is a limit to what you can get on the internet or by using travel books. This efficient office has usually about 8 English-speaking agents that are ready to assist you. Apart from maps, explanations, suggestions, they also can tell you about what new...More

Thank good-living-montreal
Reviewed March 26, 2018

I did a lot of research before arriving in Kyoto but I decided to go to the Tourist Information Center at Kyoto Train Station because I wanted to get a map. The person who talked to me had wonderful English and she was extremely helpful...More

3  Thank PaulistanaCA
Reviewed April 20, 2017

This should be your first stop after arriving at Kyoto Station even if you've already planned your visit.There's plenty of information and pamphlets to help you fine tune your itinerary. Staff is extremely helpful (speak English very well) and answered all of my questions.

2  Thank Richard W
Reviewed April 3, 2017

Despite not being fluent in English, the attendant at the information center did her utmost best to try and help us with finding our way to a specific temple and we sure appreciated her assistance.

Thank TheShis
Reviewed January 6, 2017

I stopped by Kyoto Tourist Information Center whenever I arrived in Kyoto from another city by Shinkansen. It is because I usually stayed at different places in Kyoto and to avoid wasting time looking on maps or google (offline); I'd rather take a minute or...More

2  Thank Quack H
Reviewed December 5, 2016

It located inside of Kyoto station, easy to find, free maps free information relate to visitors, they answer your question of your need about travel, very friendly place with great staff, we pick up many valuable detail information about Kyoto.

Thank hkvisitor1997
Reviewed November 14, 2016

This is the most amazing support for English language speaking tourists we have had anywhere in Japan. They had all the obvious questions answered on easy to read posters on the wall near the entrance as well as sheets for take home. The best was...More

4  Thank Stan P
Reviewed July 25, 2016

Go here first after you arrive at Kyoto Station. From the Central Shinkansen Exit, turn right up the escalator. The office is on the left. Get a map of the Kyoto Station as well as the bus map for the city. You probably already have...More

3  Thank irvinejohn
Reviewed January 8, 2016

The information center is in Kyoto JR station, next to the department store. You won't miss it. Get information about Kyoto and nearby places before you start to explore. The staff are nice and friendly.

Thank Quack H
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Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
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