Thank you for your review. However, our product page clearly says that one of the destinations will be “Nijo Castle or the Nishiki food market.” Therefore, when one of those two alternatives is closed, the other spot will be visited. Although excuse us for any inconvenience, however, we have no reason to refund when we have completely covering all the spots as clearly shown in the itinerary. Also, the booked tour is a package program with fixed itinerary for reasonable pricing. So, if you request us to flexibly arrange the itinerary, such flexible planning option is available for additional cost reflected. As for availability of two alternative spots, Nishiki Food Market or Nijo Castle, we would like to inform our future customers as part of our further improvement.